SPYPOINT app not working? crashes or has problems?

SPYPOINT Status

Published by on 2023-11-21

Designed to work with the LINK series cellular trail cameras, the SPYPOINT app
allows you to receive photos from your camera directly to your smartphone or
tablet. You can activate your new camera, view your photos, manage and monitor
your trail camera from anywhere.


I have a problem with SPYPOINT

Are you having issues? Select the issue you are having below and provide feedback to SPYPOINT.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
258.8%

Not working
58.8%

Account
17.6%

Login
11.8%


Reported Issues: 44 Comments

By Dave Williams   3 months ago


I am getting an 'Oops' error message and have not access to my many cameras from my Android phone.

By Leroy s stice   6 months ago


App say opps something went wrong

By Leroy Brown   6 months ago


Oops something went wrong message

By Kirby chavis   1 year ago


I get a notification of a picture coming in to my phone when I click on it there is no picture

By James Michael Keane   1 year ago


Cam does not send pictures says wrong email wrong password.????.

By Kathy Golemon   1 year ago


Cell link shows new notifications 50 a notification 1200 but not pics on app

By George   1 year ago


Not taking pictures at night

By Joe Vogel   1 year ago


I have a link-micro-lte, LZD7-47W-L4ID. ITS ON AND BLINKING GREEN, doesnt appear to be taking pictures. so in turn is not transmitting. Please Give me a call 313.595.6878 Joe Vogel

By dan reed   1 year ago


bot a new flex camera won't activate i'm told to send them my cell reports i don't have any the f===ing won't activate $110 wasted!!!!!

By stephen dyer   1 year ago


been trying to by a plan but will not let me, keeps saying something went wrong, this is bull should have not got a spypoint customer service is a joke, have to wait over a hour to talk to someone

By Pete graeber   1 year ago


Can’t change schedule for camera, says something went wrong try again

By Charles C Brown   1 year ago


Like this is unacceptable especially during hunting season. We(consumers) spend our money monthly for photo and video plans to wake up and not be able to access everything. It is saying no internet connection but yet I am able to get into everything else on my phone. I go to the website and it's saying my email and password are incorrect. Well I know that's a lie because that info is saved to my phone. Spypoint get this shit together or TacTaCam could be become a very good viable option. Pissed Consumer

By Pete simmons   1 year ago


App keeps saying no internet connection, I definitely have internet. I have deleted the app and reinstalled and get the same message

By Stan Murphy   1 year ago


Spypoint app was working fine last night - now says no internet connection and account does not exist - saying my login info is incorrect when it is not. Like I don't even have any cameras or account with Spypoint anymore. Still sends notifications of pictures being taken but can't open anything. 9.23.22

By Tim Robinson   1 year ago


SPYPOINT won’t app say no internet connection when I have internet connection. Can’t use app to see pics. Youth Deer Season opens tomorrow for my grandson. :(

By Austin   1 year ago


App will not do anything besides say no internet connection even though I have internet

By John Hensley   1 year ago


Upon opening the app it reads no internet connection

By Evan Huegel   1 year ago


Every time I try to log in it says no internet connection and I have to sign in again, which now it is saying my password is incorrect. That's funny because it is autosaved and every other app on my phone WORKS. I tried resetting my password and it wont send the recovery email to reset it. A day before the season starts and nothing is working. I've paid hundreds if not thousands on spypoint equipment... this is absolute ridiculous...

By Dylan Barbee   1 year ago


Can't log into my account through Iphone or computer

By Christopher   1 year ago


Web app says incorrect password and it will not send me an email to reset it. I know its the correct password.

By Jerry Holden   1 year ago


The app will not connect online says im not connected when I an, the website says i either have the wrong email are password

By Matt   1 year ago


Say no internet connection and won’t let me log in. Get your CRAP figured out. Also put a new camera up over 2 hours away then 3 days later it quits cause I need software update. Beyond disappointed with SPYPOINT. Absolute JOKE

By aaron   1 year ago


everytime i open my app it says oops something went wrong reload and try again

By dawson   1 year ago


trying to purchase a phot transmission plan when trying to do so i press the add to cart button and it takes me to my cart where it says that the cart is empty what do i do???

By Franklinec Cunningham   1 year ago


Your server is not sending pictures when taken with good cell coverage with cameras and iPhone. Have tried to call Spy point several times and rings but no one ever answers.

By Shawn Krueger   1 year ago


App will not load pictures, can see pictures if i take card out and put in computer only

By harold Porter   1 year ago


been having to uninstall and reinstall the spypoint app to view my pictures , i get the notifications but no pictures and now i cannot selectively delete pictures the app deletes them all, tried to discuss this with customer support but was told i must have my camera in hand to resolve the problem told them its a cell link not a camera, its an app issue with iphone users not a camera issue and ask do they have any idea when this issue will be resolved, they abruptly ended the chat . maybe time to change from spypoint.

By Debbie Hutchinson   1 year ago


Why do i have to keep signing in to the app every other day .

By Tim knight   1 year ago


Just purchased a spypoint link-micro-s-LTE and it’s Not letting me open a account when going thru app.

By Barry Warren   1 year ago


iPhone app does not update photos from camera after receiving notifications from cameras Must close app and login to see new photos It worked fine until few months ago I have contacted Support several times

By Brent Petersen   1 year ago


My photos don't show up on my iphone 13 anymore. They did but now I have to restart my phone and the photos will show up. The photos show up just fine on the tablet...

By Zachary dueitt   1 year ago


When I open the camera section of the app it keeps telling me “oops something went wrong. Reload and try again” I close the app and reload it and it still doesn’t work, I’ve deleted the app and redownloaded and nothing

By Gilbert   1 year ago


I had recently talked to one of your associates about pictures not being transmitted to my phone app. Pictures are stored on the SD card but not transmitting. I understand you are having trouble with the app is this true. I ordered three other cameras from Spypoint and seriously thinking about returning them if these issues aren’t cleared up. Please get back to me as soon as possible. Signed frustrated

By DJ   1 year ago


I’m on my 6 th camera and have had problems with them all. Now the app tells me that something went wrong and to reload. I can’t adjust my cameras with the app. Customer service told me they are working on it but they have been working on it for awhile and it still doesn’t work. My neighbors camera app works but his camera is giving him all kinds of trouble. Bad product.

By Jeff shelvay   1 year ago


Numerous problems pictures don’t get sent cameras do not communicate just about had it with SPYPOINT I paid the $99 a year and it seems as so when I run out of pictures the camera communicates the cameras that I still have pictures available do not communicate about time to go to reveal tactic cam They work

By Richard Jones   1 year ago


Talked to a guy at Spypoint this a m,. and could not understand him. I have two Link Micro lte that are less than a year old. Neither work properly. Notifies me of photos, but none show. If you can't resolve problems, i can discard and buy dependable Tactacams.

By Bradley Mcfearin   1 year ago


I have to delete and install the app on my iPhone 11 to receive pictures…. This started about 2 months ago after being a member for years …. Please help

By Larry Morrison   1 year ago


Having continual problems with spypoint solar and Cell Link x 4 of them, what was a fairly good working system has turned into a total joke, and the support people can only converse in broken english or some version of pig latin. I am totally unsatisfied with SpyPoint products, will never buy another one.

By Brad Lubenow   1 year ago


My app has been saying each morning that I have 100+ pics, but then I click on the app and it opens.... I only have a few pictures. I had recently upgraded my Photo Transmission Plans on a couple cameras. However; I'm not getting any new pics. I know these cams get daily activity and the battery life shows good. Do I need to reset something?

By Doug Roblee   1 year ago


After receiving notification that my cameras have sent pictures,I have to go to Spypoint.com to view them

By Barry Warren   1 year ago


Receive notification of photos go to app but only have yesterday’s photos under today title. Have to go to web app to see today’s photos Have deleted and reinstalled app on iPhone 3 times Called support 3-4 times over last month still have problem

By Wes Townsend   1 year ago


My app is saying something went wrong, reload and try again. I have deleted the app and reinstalled it and have turned my phone off and then back on and it is still not working.

By Jennifer Spencer   1 year ago


When I tap on cameras tab, I receive the following message: Oops, something went wrong. Try loading again. I uninstalled, then reinstalled app and the same thing happens.

By Carla Boyd   1 year ago


The App Will not load. I get message “oops something went wrong, try loading again”


Common dislikes about SPYPOINT app

- No option to change the picture notification sound

- Camera quit transmitting pictures

- Had to return both cameras at least once

- Had to go to the woods on a regular to pull the cameras due to problems

- Had to delete and re-download the app at least 15 times

- Always the owners fault

- Gives preschool instruction that fixes nothing



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 9138-4529 Quebec Inc., developers of SPYPOINT.


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Developer: SPYPOINT

E-Mail: [email protected]

Website: Visit SPYPOINT Website

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Developer: SPYPOINT

E-Mail: [email protected]

Website: Visit SPYPOINT Website



About this app

Designed to work with the LINK series cellular trail cameras, the this app app allows you to receive photos from your camera directly to your smartphone or tablet.  You can activate your new camera, view your photos, manage and monitor your trail camera from anywhere.  Includes BUCK TRACKER species recognition technology that allows for quick sorting and filtering of all your photos. 



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