Stream free Hollywood movies, TV series and originals on your favorite devices.
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Are you having issues? Select the issue you are having below and provide feedback to Crackle.
By Frank Vecera 9 months ago
Love Crackle but I get a connection Lost message every few minutes. My Internet connection is functioning and at highest speed available from Comcast.
By Frank Vecera 9 months ago
Love Crackle but I get a connection Lost message every few minutes. My Internet connection is functioning and at highest speed available from Comcast.
By John A Larney 9 months ago
Channel freezes continuously and locks me out.
By Steve 11 months ago
Crackle freezes on every commercial break. It makes the viewing experience painful.
By Rick 1 year ago
Crackle keeps freezing when it reaches a commercial I can’t even start or stop the commercial exit backwards and I can only start the entire show from the very beginning. I’ve been trying to watch one movie and I have to end up watching the first half of it over and over again.
By K Mason 1 year ago
Crackle is a joke. Freezes up 5-10 mins into the movie, every time. Then asks you to hit ‘Retry.’ Never works! What a joke!
By Nate 1 year ago
Any show playing through crackle on a smart TV freezes up shortly after the sound goes. Every. Single Time.
By Angelina Reinecke 1 year ago
Same problem as Edward Goldsborough. Dec 16 1922. Have reinstalled app on Panasonic but still no picture, just sound and a little orange wheel spinning. Then it just crashes.
By Lois King 1 year ago
When I play Crackle movies they play until they break for advertisements then I cannot get it back on. I have Xfinity and often go to Tubi which takes me to Crackle. I never can see the rest of the movie
By Glenn 1 year ago
Have not been able to use for awhile, always says error has occurred,Crackle is currently unavailable. try again later. I use the older version of Apple TV.
By David Booth 1 year ago
Freezing up. Ads are not showing at all. This is on a sony Android TV. Suspect Google Account
By Edward Goldsborough 1 year ago
Try watching any movie but all there is a frozen frame with audio sound . This is a issue that I can't resolve.Tried a reinstall but it is the same.
By Steve 1 year ago
Crackle is the only app that never works..wifi signal is excellent
By Ricky Glaser 1 year ago
I tried Watching 4 movies on crackle and they stopped every single time in the middle it's not my service it's your app.
By John 1 year ago
Crackles stops playing when ads are running on our vizio tv
By Leo Paris 1 year ago
By the looks of previous complaints about freezing video I suspect you have software issues either you can’t resolve or don’t care to. Ether way I don’t believe I’ll be using CRACKLE again.
By Ralph Dines 1 year ago
Movies played back on ROKU TV do not complete. Movies stop halfway through. This is a consistent issue. We live in the DC area and have hi-speed internet.
By Teresa, Miner 1 year ago
Trying to watch RIPTIDE and it freezes during the opening credits. I tried rebooting, restarting and everything else I can think of. It is annoying.
By willie garnett 1 year ago
dont look ner spect anser. movie and commercials (i hate), start srop . 47 min show,could take 1 hr 30 min.. 3 47 min shows toook 3 hrs. wow. not right. tanks
By Jaclyn 1 year ago
Having same issue “oops something went - wrong please try again later” every time at the same time in the movie. Not sure why but it is super annoying and I wish I could watch the whole movie for once.
By Wilma George 1 year ago
When using Crackle to watch The Coronor the movie stops and an orange box comes on the screen saying “oops something went wrong try again” but when you try again nothing happens. You have to exit the movie and go back in ,,,this happens at least twice during the movie and is very irritating because you cannot get back to the place it stopped! We h@ve given up because of this ridiculous problem every time !,
By Meryl D Burke 1 year ago
Viewing crackle on smart TV with Roku. Search is not working. It does not find the shows I search for but shows other shows that aren't even spelled with the same letters. Additionally I see shows that are available on my smartphone crackle app but they're not showing up on my television. I sent two messages to crackle through their contact us and they both got kicked back as non deliverable. Can someone from crackle respond?
By Sundrya Denise Bassett 1 year ago
App working but keeps freezing even though my router is nearby
By M 1 year ago
Crackle stopping half way throygh
By M 1 year ago
Crackle stops half way through movir
By Deb 1 year ago
I’ve tried watching Sherlock 4 times and each and every time it stops and says uh- oh, something went wrong and to retry. This is so freaking frustrating.
By Roberta 1 year ago
Movies on Crackle play around 30 minutes and then I get an error message to try again and again and again
By Tracy Hasan 1 year ago
I’m trying to watch ‘Les Norton’ on Crackle. But near the end of each show it says “Uh-oh! Something went wrong@. Wtf!?!
- Ads get stuck on the screen
- Casting feature is missing
- Movie freezes and glitches
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Complete guide to troubleshoot Crackle app on iOS and Android devices. Solve all Crackle app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sony Pictures Television, developers of Crackle.
100% Contact Match
Developer: Crackle Plus, LLC
E-Mail: [email protected]
Website: Visit Crackle Website
100% Contact Match
Developer: Crackle Plus, LLC
E-Mail: [email protected]
Website: Visit Crackle Plus, LLC Website
Check out our Spotlight Channel for handpicked recommendations from the this app team. * Crackle features Nielsen’s proprietary measurement software, which will allow you to contribute to market research, like Nielsen’s TV Ratings. Stream free Hollywood movies, TV series and originals on your favorite devices. Wait, free? Filter genres like comedy, drama, action, thriller and fandom to find fresh hits and all-time classics. Watch premium TV shows and movies from a full library of new and iconic hits. Set up a free account to see fewer ads and to pick up where you left off on any device. Fill your ‘Watch Later’ list with all your favorite titles. Yes, free, always and forever. All on-demand, without a subscription. Visit more information.