Contact Crackle Support

For the last version app update Crackle was really awesome! I end up using it more than Netflix because there selection for movies is better. Netflix focuses too much on drama and gore movies (ended up watching Freeform more for Halloween). Crackle's selection is more thrillers and comedy. But I feel like every other update someone misses something vital before the update and the it's back to zero with this app. This time its the Casting feature. It seems to always be the casting feature! This time the Casting feature is just gone! I thought it was an internet issue but it wasn't and i can cast from all other apps. But for what ever reason the casting icon is just completely gone from the app. Meaning using the app isn't that great anymore. I use Chromecast. Wish I never updated the app.

Halfway through the movie and it’s completely frozen, no matter how many times I reload and try to get it to work. There were a few freezes and glitches through the first half of the movie, but now the second half I can’t get it to play at all. This is the only place where the movie I’m watching is free so I’m trying to deal with it. I never heard of this app before today when looking for where I could watch this movie, and when I saw that it had a pretty nice selection of movies I thought ‘I might have to keep this app!’ But now I definitely am deleting as soon as I’ve finished the movie I’m watching now. Terrible app. Lots of ads and commercials like people said too, but that wasn’t even bothering me.

I’m not calling the ads on crackle invasive just for existing there, they’re SUPER invasive because they are OBNOXIOUSLY LOUD. They’re at least twice the volume of what I’m watching on crackle or any other content I watch on my firestick. I know this is an app review but where else am I supposed to tell you? You really need to fix that because ads shouldn’t be so obnoxious that it steers people away from using crackle. I actually have to mute it every time the commercials come on at night so I don’t wake up the whole house. And it’s the same few commercials repeating...it’s like psychological torture. I can’t give you anything more than 1 Star with your commercials turned up to 11. Do better.