Europcar app not working? crashes or has problems?

Europcar Status

Published by on 2023-12-19

Pick up your rental directly from the airport, or anywhere around the world from
our 3,800 locations in over 130 countries. With a wide range of vehicles
available for rent, Europcar gives you all the freedom and takes away all the
hassle.


I have a problem with Europcar

Are you having issues? Select the issue you are having below and provide feedback to Europcar.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
100.0%

Not working
68.8%

Account
12.5%

Crashes
12.5%


Reported Issues: 16 Comments

By Alistair Gall   1 month ago


Keep getting "Tecnical Error" message from your app after confirming payment,my bank blocked my card last week due to multiple attempts at paying using your app, pretty poor app

By Richard Cable   7 months ago


My name is misspelled on the app and I can’t change it

By Craig   11 months ago


I booked a car in Italy back in February. I'm picking up this month and the app still can't import the booking, although it shows up just fine on the Europcar website in a browser. They say on-line check-in must be done on the app, but of course you can't check in if the app can't find your booking. This is stupid. Allow users to check-in online through the web browser, and we can avoid this terrible app that doesn't seem to work.

By Shaun   1 year ago


Online check-in page is non-existent on the internet (error 404, page does not exist) and the app constantly says "Oops, we can't verify your license" after you select your country (and I'm from the UK) so it's rather annoying to say the least.

By Edward Davies   1 year ago


This Europcar app is a nightmare and does not work. `Please remove Edward Davies from it and all details.

By Sabrina Rodrigues   1 year ago


I can log in desktop, but I can't log in the app: "Email and/or password is/are invalid. Please double check or try again using your Driver ID."

By Marcus Lodwick   1 year ago


Same as above; also website not accepting correct credit card details instead saying to correct the error: "undefined"...

By Eric   1 year ago


Same problem here Cannot login on the app - I get a message that driver ID or password are incorrect. But I can login without problem on the website.

By Ali Shahnazi   1 year ago


It takes overnight to get APP updated to pick the new users

By Ali Shahnazi   1 year ago


Same problem Syncing issue?

By Len Hack   1 year ago


Same problem, signed up on PC but wont let me log in to app :-(

By Chris   1 year ago


Created account on browser. Need to use app to check in but won’t accept login details

By Matt K   1 year ago


Exact problem. Cannot login to the app so I cannot check in and there is no option for that on website. Tried everything so far

By Mark Findlay   1 year ago


I get the exact same problem as listed above.

By Andrew Corradini   1 year ago


I have the same problem reported above: I get a message that "Email and/or password is/are invalid. Please double check or try again using your Driver ID." I've changed my password, tried both email and ID#, and CANNOT log in using the (Android) App that I JUST downloaded and installed from the Google Play Store (today, 10 June 2022). However, both work just fine on the website, on both my desktop PC AND the same Android phone the app is installed (but not working) on. It's MADDENING - I've had MORE problems setting up this account and getting confusing/unhelpful error messages (or simply getting the info kicked out and the registration screen reload -- maybe 18 times just trying to establish my account! Europcar's website is VERY bad/buggy/not-functional. I'm pretty unhappy.

By Stephen Lapinsky   1 year ago


Cannot login on the app - I get a message that driver ID or password are incorrect. But I can login without problem on the website.


Common dislikes about Europcar app

- Details not synced between web and app

- Insurance not accepted

- No refund policy



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Common Europcar Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Europcar International SASU, developers of Europcar.


28.57% Contact Match

Developer: Europcar

E-Mail: [email protected]

Website: Visit Europcar Website

64% Contact Match

Developer: Modalizy

E-Mail: [email protected]

Website: Visit Modalizy Website



About this app

Download Europcar now, book your car and get on the road! - Simplest way to search and book a car in just a few seconds, anytime, day or night: ready, set, go! - Easily find the this app rental locations anywhere thanks to maps & directions. - Tailor your car or van rental with our range of extras, such as additional drivers, young driver coverage and protection package. Got a child on board? - Moving or need a van for a commercial job?  With a wide range of vehicles available for rent, this app gives you all the freedom and takes away all the hassle.  Whether you’re traveling for business or pleasure, this app makes it easier than ever to find, rent and drive the vehicle that’s right for you.  Pick up your rental directly from the airport, or anywhere around the world from our 3,800 locations in over 130 countries.  Choose from our wide-ranging fleet of van, truck and cargo vehicles.  Rent overnight, one-way or for over 28 days: whatever your job, we suit your needs.  Avoid the paperwork and focus on the journey: download now. 



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