Are you having issues? Select the issue you are having below and provide feedback to MANGO.
- Site glitches after a while.
- Half of the items disappeared from the cart without warning.
- Very slow to load.
- Takes you back to the very beginning of your search when you click on an item.
- Tracking number is untraceable.
- Had to wait for courier company to call me.
- One of the items didn't fit well and had to wait for an at home pickup.
- Latest update deleted my order history and nothing happens when I click “info” on the current order.
- Cannot see order status, tracking, shipping status or anything else on both devices.
Cannot access the checkout page, it brings me back to the bag
Everytime I click check out on the website the page never loads. I tried their app, and it takes me to a blank page that just says “Mango”
I can't seem to check out my items. Everytime I go to my bag, it says it's empty!
For the last two days I have a problem accessing the Mango app. The app crashes a few seconds after opening. I tried to open it after clearing the cache, but the situation is the same.
Have been unable to check out on Mango site for days. Every time I try it takes me back to the home page.
I can’t check out in the app or website from my phone or computer even with different payment options
I’ve been trying for many days to check out my purchase but it doesn´t work, it keeps sending me to home every time. I have also tried on the APP and with different browsers. It has happened before.
My bar code is denied every time
My mango App is not working whenever I wanted to used it in a bus Bar Code Rejected everytime
The app is saying “Network Unavailable” and is no longer available in the App Store. We were supposed to be notified when the new app - PatientLink by TrialCard - was to be released so we’d switch over. Unfortunately, with the network issues, I’m worried we won’t get that notification. I also can’t find PatientLink on the App Store.
Mango outlet won’t let me check out. No check out button to push just summary of items with total price. Super annoying!!!
I cannot get my comments to show up under my own initials. I can work in the document but I am listed in the comments as my colleague.
App won’t open
Hello ! I’ve been trying for 2 days to check out my purchase unsuccessful, it keeps sending me to home every time .
My payment will not go through at the checkout
My code wouldn't scan .kept saying expired ticket. There is £10 on my account.
Payment will not go through at checkout
My payment will not go through at the checkout
Complete guide to troubleshoot MANGO app on iOS and Android devices. Solve all MANGO app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mango, developers of MANGO.
Contact e-Mail: online@mango.com
What’s more, through notifications you can discover the latest products, enjoy exclusive offers and stay up to date with the latest trends in online fashion. Enable the instant notifications feature and you’ll be among the first to discover the new collection garments arriving each week, the lookbooks to inspire your stylings of the season and the discounts and promotions you can enjoy. You can also use our app to stay up to date with our promotions and exclusive offers in online fashion. So, if you start filling your shopping bag from your Smartphone and later decide to continue shopping via your Tablet, the items will be synchronised, allowing you to finalise your order whenever and however you want. Browse through the different collections featured, be inspired by the proposed outfits in each editorial and find what you are looking for by using the size, colour and price filters. Enjoy your online fashion app whenever you want! You can also log on to the My orders section to keep all your till receipts, for both online orders and your purchases in physical stores. Scan the barcode of the item, or enter it manually, to see where you can find one or to buy it online. Whenever you log on to our online clothing app with your user ID and password, your items will be saved so that you can access them from any device. If you need to have the garment you want right now, use the geolocation feature of our app and find your nearest store and the quickest way to get there. Your online shopping bag can be accessed from any device. If you see an item you want to buy but there are none left in your size or preferred colour, you can get it via our app. If you love wearing fashion and using any occasion to buy clothes via the internet, download our this app app. Download it free and enjoy a unique experience in mobile format. Our most digital version features all the garments in the collection: women’s, men’s and children’s clothing. Be inspired by all the proposals for the perfect shopping experience.