The BBC News app brings you the latest, breaking news from our trusted global
network of journalists.
Personalise your news offering with My News
Add topics
wherever you see the + icon for a quick route straight to the stories you care
about.
Are you having issues? Select the issue you are having below and provide feedback to BBC News.
By KEITH HUNT 3 months ago
I have used he BBC News app for several years. Today on my Huawei Medapad M6 it was failing to load. Therefore I went into the Android settings and cleared both cache and data. I tried to open the app but it asked for sign in or register. I tapped sign in and the same page returned but would not move on to enter user name and password . I tried again and this time the screen went blank. I tried uninstalling and reinstalling the app three times, which made no difference. Interestingly I hear the usual notification sounds and pop up messages appear, so the app seems to be working but I never get past the screen asking for sign in or register. but simply cannot access the app. There are no problems with any other apps on the device and it still works perfectly on my Huawei P30 pro phone. Please help me to rectify this very annoying problem.
By rog white 5 months ago
New bbc app is crap đ€ź old one wasnât broke why fix it? Bring it back
By Roger white 5 months ago
Every day I have to delete app and reinstall, It doesnât update Incidentally I much preferred it before you âfixedâ it, it wasnât really broken!
By David McCormick 5 months ago
After updating the app on my iPhone only news stories several days old are displayed. BBC was my preferred news source but I rarely check it since it is so terribly out of date. Bring back the old format and app!
By David Hurford 6 months ago
I have an iPad mini 2, running iOS 12.5.7. I canât upgrade to a newer OS. The BBC News app now requires iOS 13, which is not possible on this iPad. Thus I am now denied further use of the BBC News app. Is it possible to obtain an older version of the app? I am now resorting to Sky News and ITV News, both of which are still available to me. I feel let down by the BBC, however. I would be grateful for an answer to this, preferably from the BBC. Thank you. David Hurford
By Will 8 months ago
Ever since updating to v7.0.0.0 (25339) on my iPad the stories are displayed as if on an iPhone.
By Kelvin 9 months ago
BBC News not steaming on iPad or iPhone. Apps have been reinstalled still not working
By Liz Gilliland 1 year ago
Error message âmedia resolution failedâ when trying to run BBC Live from the app on both iphone 13 (IOS 15.5) and iPad Air (IOS 15.5). Stopped working simultaneously on both devices, one week ago. App is latest version.
By Simon Gray 1 year ago
Error message âmedia resolution failedâ when trying to run BBC Live from the app. Iphone 13, Ios 15.5. App Version: v2022.4.0 (22757)
By Nima Shafaieh 1 year ago
Streaming BBC NEWS and programmes do not work on iPad and now iPhone app
By Nima Shafaieh 1 year ago
No longer able to listen to BBC NEWS on iPad or iPhone as of 24 June 2022.
By Shelley Brebner 1 year ago
I have used this news app successfully for a couple of years. Currently when I open some of the stories a message appears not connecting. Some news stories I am able to read. But a lot of them I canât. I love this app and hope you can help me. I live in Australia.
- When Iâm in an article and I swipe left to right, I want to go back to the list of articles (headlines), not the previous article in the list.
- Save yourself the hassle of downloading this app.
- I get about 15 minutes of broadcast and then the app pauses the stream and then ultimately crashes or hangs there expecting you to unpause it every few minutes until it finally crashes.
- I know that the world wants broken up news reports instead of a proper stream though.
- I gave it awhile to try and get used to the new ui but itâs just worse.
- I mostly have just used my news and the tabs are terrible.
- I donât need preview pictures that large.
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Complete guide to troubleshoot BBC News app on iOS and Android devices. Solve all BBC News app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BBC Worldwide, developers of BBC News.
100% Contact Match
Developer: BBC Studios Limited
E-Mail: [email protected]
Website: Visit BBC News Website
Choose from the familiar list of BBC News indexes such as Business, Technology, Entertainment and Health, or search for your own subjects of interest, whether theyâre people, places, things or themes. - Live - BBC World Service Radio. - Improved offline experience. - Viewing modes. - Support for dynamic text. - Related stories, related topics. BBCNews can suggest topics based on stories youâve recently viewed and whatâs in the news now. Stories from topics you add will appear in your personalised My News feed. If you choose to receive push notifications, a unique identifier relating to your device will be stored by Airship on behalf of the BBC to provide you with the service. You can choose to unsubscribe from push notifications from BBC News in your deviceâs âNotificationsâ screen. Here you can order stories by topic or time to stay on top of the news of the day. Add topics wherever you see the + icon for a quick route straight to the stories you care about. The BBC News app brings you the latest, breaking news from our trusted global network of journalists. Topics can be added, removed or re-ordered using the Edit function. And you can quickly find topics that interest you using the Search tab. No other personal data relating to you (such as a username or email address) is processed. The BBC will keep your information secure and not share it with anyone else in accordance with the BBCâs Privacy and Cookies Policy.