Zoosk app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
39.2%

Not working
18.1%

Login
13.5%

Connection
12.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Zoosk Problems 🔥

- No line item questions about miles willing to travel

- No line item questions about height of female sought

- Smart Pick option is not helpful

- Encouragement of sending heart or smile emoji

- Charges for SmartPicks feature

- Shows same people everyday

- Unnecessary cropping of photos

📋 67 Reported Issues:

F
Farmgirl86 2025-02-13

I can’t find Zoosk anywhere ? Where is it?

F
Farmgirl86 2025-02-13

I can’t find Zoosk anywhere ? Where is it?

S
Steve Watson 2024-10-19

my search says there no contacts within 30 klm. but they were there earlier today.

T
Tammy Huson 2024-10-14

I am unable To connect to Zoosk but I’m still receiving updates in my email x 2 days. Help!!!!!😢

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Laurel Curley Lukus 2024-09-21

I just had VPN installed on my IPhone now Zoosk app doesn’t load. I tried turning off VPN but it automatically turns back on. I’ve reinstalled app. Nothing seems to work.

T
Tina Stephenson 2024-04-25

Unable to view messages. How can this issue be fixed?

N
Nelson Araujo 2024-02-19

When I use zooks live it keeps crashing not allowing me to view lives. What can I do fix the problem.

S
Stephen Viti 2024-02-11

Once app opens on my android phone when click on profile photos at the top, the screen goes to black, and I can hear some kind of audio. This has been going on for at least a week.

E
Emily Augustyniak 2023-12-31

I'm trying to create an account. I filled out my name, DOB, email, and a password and then I get a message saying email and password do not match. If I try to use the app it just says unable to sign up.

K
Kenneth Block 2023-10-12

Many functions in the iPad app version do not function..

D
Darlene Mcclure 2023-09-20

I am so tired of going to log in and I get no where most of the time. Why can I not get in at least 75% even though I pd 100% of what was expected of me

L
Lauren 2023-09-09

I was going to pay for the app but I can't even get into that app. I called MetroPCS they said it's not my phone it's your app! Please fix this technical problem! All it does is just lines on the bottom going through going through going through.! !!

J
June Murli 2023-08-29

Trouble with app unable to sign in , the send button disappears when texting

T
Thea 2023-08-11

It won’t let me sign up! I use to have an account long ago and figured maybe I didn’t delete so I tried sign in that way but still the same issue.

M
Mary 2023-07-29

Can't register

T
Terri Heiner 2023-07-13

My app iOS frozen!!!!!

K
Karla 2023-07-03

I send messages and they auto delete. The sender will keep sending me messages asking where I went. My messages are just deleting themselves after I hit send! Help!!

J
Jane 2023-07-01

App is saying it’s recognising me as having an account… but doesn’t recognise my password. When I reset password it doesn’t send me an email to reset

L
Lisa Mormak 2023-06-27

I send messages and they auto delete. The sender will keep sending me messages asking where I went. My messages are just deleting themselves after I hit send! Help!!

D
DJ Peters 2023-06-22

Whatever Zoosk did has caused such bad issues using the app on iPhone, I want to discontinue subscription! It’s, trying to write a message, you get flipped out of the profile every 3 seconds and have to go back into the profile to try to add more text in 3 more seconds before you get flipped out again... and again! Then, clicking on a totally different profile, brings up the same profile that was looked at initially. In order to view a different profile, you need to exit the app, then open again, for ever profile you want to look at! I tried deleting and reinstalling the app, but same thing! Developers need to Be fired!!

L
Lisa 2023-06-12

Cannot access website! I pay for this! Get this error! RAY-ID: 7d5f4349fbbc058e IP: 64.190.47.155 GEO: US This page is unavailable. You are unable to access this page.

K
Kirsten Dunn 2023-05-13

App won't open. Paying subscription for WHAT?

M
Marjorie Wilhelm 2023-04-24

My card keeps getting denied. The bank informed me I needed a new card. Mine keeps being denied. I have tried twice. I do want to join. Having problems..It was compromised. Denied in 2 other places also. This will be my last request. I will have my new card tomorrow.

L
Lori 2023-04-12

Carousel does not work from app on my android. Heart just flips back and forth for days now.

K
Kathryn M Mitchell 2023-04-07

why can't i receive a connection on my cell phone, but I can on my desktop?

J
Jeannie Claycomb 2023-03-25

Try to log in and it won't go to the site. Tried all day long. What's the deal? Paid subscription and can't use it. BOGUS!!

L
Leslie Ray Shives 2023-03-25

I keep getting a blue screen saying access denied or a white page with gone in top left corner.

A
Amy 2023-03-07

Hi, I can’t login, password doesn’t work I try to reset & it sends me back to the loop reset password & check email. Click on email & it keeps the loop going… resending another email & back to reset password page. Help please!

P
Peter 2023-03-04

Absolutely ridiculous. I paid $49,99 And it’s taken my money but I can’t chat with anyone. They tell me they haven’t got my email address. But im receiving emails from them ? I’ve sent them several emails and no luck gotten to the point of getting Apple involved

A
A 2023-02-27

Can't access my app. Shows ID error.

F
Frank Yockus 2023-02-24

My app. won't open views, messages, nothing. What's going on? Need your help Thank you very much, Frank

B
Bobby Ormachea 2023-02-17

When I tried to reset my password, I did not receive an email from Zoosk. It was also not in my spam folder. The same when I tried forgot password,

T
Timileyin 2023-01-26

My Zoosk app is not opening again been about 5 days now

M
Michele Theriault 2023-01-12

I have been trying to use the Canadian Zoosk App all week and has been coming up page is down, what's going on?

E
Eugene Grant 2023-01-07

My Zoosk App is not working have tried everything, need help

L
Layne Petersen 2022-12-23

App just sits on opening screen and never loads. Website on browser says “this page is unavailable. You are unable to access this page.”

C
Caz Tanner 2022-12-13

zoosk won’t open up

B
Benjamin Sims 2022-11-30

Zoosk Carousel is not working

R
Randy Hansen 2022-11-12

My search works only occasionally for my local area. It will show 35 or 40 people in my local area then I will use another feature on the app and go back for a local search and it will say there is no members or maybe just 2 or 3 people will show up. Is there a way to fix this problem?

M
Margie 2022-11-11

My Zoosk does not want to login. Says gone. Why and how do I rectify it?

J
JAMES CARDARELLI 2022-11-08

I am a Zoosk member but when I answer a message from Zoosk it will not open the website nor let me sign in. What could the problem be?

E
Eugenie 2022-11-08

Unable to login. Says site is gone

J
Jack 2022-09-22

After looking at 3-5 individuals pictures and story Zoosk will freeze on my IPhone 11. Have to power off. All other apps work but Zoosk freezes. I just retired and am looking to join now that I have time. But if this is common, I’ll move on. Thanks

P
Patsy 2022-09-21

This is ridiculous, site always says no internet when there is, then ask me to pay to report the issue 🙄 😡

D
Dan 2022-09-15

Zoosk doesn't work on mobile data. It tells me that I have no internet connection

S
Stacy 2022-09-12

The live feature isn’t showing on the app

C
Craig Schlie 2022-08-31

1. On my android, Zoosk ALWAYS reports that I have no internet connection even though I do, thus no connections. 2. On my desktop, messages from Zoosk containing super long links do not work within Outlook 2007.

F
Francine Martinez 2022-08-28

I having problems with. the login. It’s not taking my email. This is my email francinemartinez652@ ghostxasxzzzddffcvfbghnkkp my

A
Andrew Shafer 2022-08-20

Messages constantly duplicate themselves and I also don’t seem to receive some that others have sent

F
Frank Lopez 2022-08-08

only said : We're sorry, the email and password combination you entered doesn't match.

F
Frank Lopez 2022-08-07

I’m disappointed and frustrated at how often Zoosk app crashes or freezes up on a message or profile ? Why ??

F
Frank Lopez 2022-08-03

I have the APP. Asks me to complete my profile and to confirm my e-mail address. The one entered is incorrect so I hit Change E-mail and provide my correct e-mail account and says it does not exist. I have tried several times and now says I have exceeded the maximum amount of email address changes for the day. I tried to go through Facebook and says they have encountered an error. So what do I do as I have many messages. thanks,

L
Lois 2022-07-18

ZOOSK IS DOWN AND YOU CAN'T CONTACT THEM. THEY NEED TO ADJUST MY PAYMENT WHEN THEIR SITE IS DOWN

M
Matt Mollet 2022-07-08

Really slow and glitchy, same people keep popping up after erased or going to different screens than the one selected?

F
Fawn Wood 2022-06-26

I am trying to set up an account, but keeps telling me something is not right. Basically, will not let me make an account.

J
James 2022-06-26

Carousel continuously freezes because the stupid ads you put on suck the life out of the app rendering it totally useless!!!

S
Susan Smith 2022-06-25

Zoosk won't connect for the past couple of days, really annoying and inconvenient. Help

J
Joseph Harrell 2022-06-07

My messages aren't going out

J
Jeff Rogers 2022-06-06

When I try to open app it just gives me a page that says I have no internet connection. Every other app works and I definitely have an internet connection. Very frustrating!

D
Don Nelson 2022-06-06

Very frustrated with zoosk. Won’t open ip and goes back to my homepage apps.

D
Don Nelson 2022-06-05

When I click on my Zoosk app it goes back to my regularhomepage of apps. What s the problem? Just started doing that today. Sat June 4!

L
Laura 2022-06-03

App can not be downloaded from Google Play Store - why?

E
Ellie 2022-06-03

My zoosk screen is very dark

M
Maureen Clarke 2022-05-24

Good day, I have the APP. Asks me to complete my profile and to confirm my e-mail address. The one entered is incorrect so I hit Change E-mail and provide my correct e-mail account and says it does not exist. I have tried several times and now says I have exceeded the maximum amount of email address changes for the day. I tried to go through Facebook and says they have encountered an error. So what do I do as I have many messages. thanks, Maureen

B
Butch 2022-05-16

Carousel does not work on my android phone

L
Lori Graves Perkins 2022-05-09

I’m disappointed and frustrated at how often Zoosk app crashes or freezes up on a message or profile ? Why ??

K
Kenneth Scheinberg 2022-04-04

Zoosk on iPhone 11 freezes up. Will not work on closing and reopening app. Will work for a while after shutting down the phone and restarting.

Showing 1-67 of 67 reported issues:

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