NCP Status
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problems reported in the last 24 hours
Summary of NCP Problems 😠👌🔥
- No way to scan receipts instead of individual items
- C-score/reward points do not accurately reflect what is scanned/purchased
- App looks low tech and doesn't fit the screen
- Annoying beep if not fast enough
- App doesn't focus well
- Have to hit continue after each item
10 Reported Issues: 😵🆘🛟🚨📢
I have an ethernet modem and for the first time I received a "Failed Transmission" message. This has never happened before and I would like credit for the failed transmission. The other message was something about the modem. I never disconnect the device so I have no idea what happened.
My NCP scan new purchase is not clickable and also there's no reward section I. It
Having issues this is first time having problems. It's keeps crashing.
Still got an open parking session 2 days after leaving the carpark. Never had an issue with the old app.
I just joined and the app is not allowing me to accept the terms.
I can't get the camera to scan barcodes. It says no supported surface combination for the camera.What do I do?
No sound when using app. And yes, my sound is set to maximum for everything. No options in NCP mobile app setting. I want the "beep" that indicates I have scanned successfully.
Why does my mobile app not make any noise when I successfully scan an item? I’m not sure if it scanned a new item or the previous one.
With the no barcode it wont let me select "what was payment method.) What do I do?
I cant get my phone to scan the barcodes
Have a Problem with NCPMobile: Shopping Rewards? Report Issue
Common NCP Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot NCP app on iOS and Android devices. Solve all NCP app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Consumer Panel, LLC, developers of NCP.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NCP Website
Privacy Policy: https://www.ncponline.com/privacy
Developer: National Consumer Panel
NCPMobile is the exclusive grocery shopping app of National Consumer Panel that lets you earn gift cards and other shopping rewards for telling us about the items you purchase. As our newest panel member, you’ll scan the UPC barcodes of the items you buy (or tell us a little bit about non-barcoded items), and in turn you’ll earn reward points to redeem for gift cards and other rewards. You can also take surveys, play games and more -- all while telling us about what you buy and earning rewards, directly through our grocery shopping app! But don’t limit yourself to groceries: tell us about all your purchases, from gas to prescriptions, and earn your shopping rewards! What are you waiting for? Download NCPMobile, tell us a little about you and your household and start earning your rewards today!
