Are you having issues? Select the issue you are having below and provide feedback to NCP.
- No way to scan receipts instead of individual items
- C-score/reward points do not accurately reflect what is scanned/purchased
- App looks low tech and doesn't fit the screen
- Annoying beep if not fast enough
- App doesn't focus well
- Have to hit continue after each item
I have an ethernet modem and for the first time I received a "Failed Transmission" message. This has never happened before and I would like credit for the failed transmission. The other message was something about the modem. I never disconnect the device so I have no idea what happened.
My NCP scan new purchase is not clickable and also there's no reward section I. It
Having issues this is first time having problems. It's keeps crashing.
Still got an open parking session 2 days after leaving the carpark. Never had an issue with the old app.
I just joined and the app is not allowing me to accept the terms.
I can't get the camera to scan barcodes. It says no supported surface combination for the camera.What do I do?
No sound when using app. And yes, my sound is set to maximum for everything. No options in NCP mobile app setting. I want the "beep" that indicates I have scanned successfully.
Why does my mobile app not make any noise when I successfully scan an item? I’m not sure if it scanned a new item or the previous one.
With the no barcode it wont let me select "what was payment method.) What do I do?
I cant get my phone to scan the barcodes
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Developer: National Consumer Panel
a iOS user from Phoenix, United States reported problems with NCP : Connection
a AndroidOS user from Dallas, United States reported problems with NCP : Not working
a Windows user from Oldham, United Kingdom reported problems with NCP : Crashes
a AndroidOS user from City of London, United Kingdom reported problems with NCP : Not working
a iOS user from Punta Gorda, United States reported problems with NCP : Crashes
a Windows user from Dublin, Ireland reported problems with NCP : Connection
a Windows user from Wilson, United States reported problems with NCP : Connection
a Windows user from Wilson, United States reported problems with NCP : Not working