Ultra app not working? crashes or has problems?

Ultra Status

Published by UVNV, Inc. on 2023-10-16

Ultra Mobile has everything you need in wireless at amazing prices. With a
variety of single and multi-month plans, all on the largest nationwide 5G
network, we help you stay connected with the best talk, text and data plans
available.

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Common dislikes about Ultra app

- Does not support Paygo or Tourist plans

- Poor customer support

- Unable to send MMS from Ultra Mobile SIM

Have a Problem with Ultra Mobile? Report Issue

Common Ultra Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ultra app on iOS and Android devices. Solve all Ultra app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ultra iPhone Issues and Solutions

Ultra iOS app crashes, not working, errors
Ultra iOS app network issues
Ultra on iOS has black/white screen

Ultra Android App Issues and Solutions

Ultra has errors/crashing/not working
Ultra server network connectivity issues
Ultra has black screen

Ultra iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ultra app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ultra app crashes or not working on Iphone (iOS):

Close and restart the Ultra app on iPhone
Update Ultra app to the Latest Version for iOS
Uninstall and reinstall Ultra iPhone app
Update your iPhone to the latest iOS version

Fix Ultra on iPhone unable to connect to server/internet connection issues::

To resolve Ultra network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ultra black/white screen (blank screen) on iPhone:

Follow the Ultra iOS app troubleshooting guide Here →

Ultra Android App Issues and Solutions

Fix Ultra not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ultra app issues:

Force Stop the Ultra App
1. On android, goto "Settings" » click Ultra app. » click "Force Stop".

Update Ultra to the latest version on PlayStore

Clear Ultra App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ultra app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ultra.

Fix Ultra unable to contact server/ Ultra internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ultra » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ultra » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ultra on android.

Solve Ultra black/white screens issue on Android:

Follow the Ultra android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UVNV, Inc., developers of Ultra.

100% Contact Match

Developer: UVNV, Inc.

E-Mail: [email protected]

Website: Visit Ultra Website

About this app

With a variety of single and multi-month plans, all on the largest nationwide 5G network, we help you stay connected with the best talk, text and data plans available. • New plans with up to twice the data for the same price! Select the latest plans, manage your account, track account balances, activate a replacement SIM and more. this app Mobile has everything you need in wireless at amazing prices. Download the this app Mobile app today!