Mobile shopping has never been more simplified and fun. Now you can watch our TV
channels live by simply downloading the updated QVC app on your iPhone. Get more
of what you love with the QVC for iPhone® app that can be downloaded for free.
Listed below are our top recommendations on how to get in contact with QVC Mobile Shopping (US). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact QVC Mobile Shopping (US). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of QVC, Inc.
I have never written a review for an app before but feel compelled to do so now. The QVC app is horrible. Why in the world would a company that is in the business of making money$$$ make the pictures of the items they are selling so ridiculously small?! And good luck zooming in because the picture quality is garbage. Seriously QVC, what is the deal? I am an avid shopping. Much to my fiancé and pocketbook’s dismay. But I can barely see the dang things. And another issue is the video. Even with WiFi going, you got about a 50/50 shot of watching an uninterrupted demo video. I live for those videos. So I can see the items I can’t see from the photos. And then there are the color or option sections. Ok, so even though a particular color is sold out, I’d still like to know what it was. The way it is now, once it’s sold out, you can only know what option it was again by watching the video you have a prayer of seeing. I mean honestly, usually it’s a black page with the audio playing. You guys really, and I mean really need to get it together and make an app worthy of your level of customer service excellence. Because what you have right now is not. The only part that is easy and convenient is the checkout out part. Of course, because you are collecting our money lol!!! With all sincerity, this app is severely flawed and I really do hope you read these. I mean you have to be able to see the pieces for God’s sake!
Come on QVC! Every since I installed this app I have had no sound on videos. I have deleted, reinstalled and deleted again and again. Even with updates, the sound never works! This is a buggy badly put together app and QVC (as with other major companies) should be ashamed for these low end apps they continue to put out and refuse to truly fix. Have you figured out how much revenue you are loosing out on? Or, do you make so much money, it just doesn’t matter as long as you have some sort (crappy) of digital presence!! I don’t want to open my QVC app only to have to go to the web version to listen to a video! And, what kind of low security do you have to have that I have to sign-in with every action I want take! I signed-in at the start, unless my login time has expired ( which it shouldn’t after 1 or 2 minutes ) why do I have to sign-in to purchase, to check my order status, to check my account etc???? Instead of saving money and fixing ( or not fixing ) issues as they come up, how about trying to really invest in your company and higher some true tech professionals and make an app that works!!!!!
I took time, lots of time! To go back-and-forth to order six crazy expensive items, Vionic, Earth Origin, And a robe for $40 so two pairs of ionic slippers, three pairs of Earth origins clogs, total of order was $300 which included shipping on each individual product of $5 or more each! Prior to that I ordered a pair of boots with the six dollar shipping charge, I called back and asked if I placed an order with multiple items with the shipping charge be just one higher price or higher individual prices or what? She said well ordering all in one order would be one shipping price but might be a little bit higher so that’s what I did however I paid a total of $30 or $35 shipping on this order! Plus the six dollars on the previous sorry! This is totally unacceptable! My first time on QVC probably will be my last period now so if these are Christmas gifts she told me there would be free returns on Christmas gifts if they didn’t like them. We will see how that happens. I am totally frustrated! I could’ve bought another whole item for that amount of money. I understand shipping charges $35? NO!
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