UpToDate Reviews

UpToDate Reviews

Published by on 2024-10-14

🏷️ About: The UpToDate App for iOS is a clinical decision support resource that provides evidence-based clinical information to clinicians at the point of care. It requires an individual or institutional subscription to access its features. The app has been the subject of over 30 research studies that confirm its association with improved patient care and hospital performance.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.1%

😎👌🔥 Positive experience
42.9%

🙄💅🫥 Neutral
12.0%

~ from Justuseapp.com NLP analysis of 438 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

I began using UTDOL about 1990 (. ), soon after it was offered. I was one of about 4 MD’s in our multispecialty group of 40 using it. That number slowly increased, and now our group, up to 75 practitioners, has a site license. UTDOL has allowed me to stop buying new editions of Harrison’s Internal Medicine and of “Current Therapy”.

Sadly, I have now retired at 77 and seldom need UTDOL.

There was a problem with the outline where pressing links did not take you to the right spot in the page but it’s now fixed. Otherwise has all the functionality you’d expect. .

I've had this app for a little over a year now. I downloaded it because I am in NP school and it has been a great resource on both my phone and iPad. Haven't had any issues yet and great information. I recommend. .

- Allows users to stop buying new editions of Harrison’s Internal Medicine and of “Current Therapy”

- Fixed a problem with the outline where pressing links did not take you to the right spot in the page

- Great resource on both phone and iPad

- Haven't had any issues yet and great information



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Institutional account login doesn’t work

2022-05-21

I selected Institutional Login and the list only has one option. Tried it anyway (why not) and of course didn’t work. Instructions said if your institution isn’t listed just sign in on the main page. Tried that and it also didn’t work. No link for help, so there’s apparently nothing I can do - can’t use UpToDate .

Completely lacks dark mode

2022-06-22

UpToDate has not been updated to support basic iOS features, such as dark mode. Of note, every other app on my iPad has been updated appropriately to support dark mode.

The net result is an incredibly poor user experience, as users like me are suddenly blinded by a white app background when switching amongst apps.

Developers, please update the this app to support these tentpole features.

Offline content not downloading smoothly.

2022-07-23

While downloading offline content it often crash and stop downloading and never progress to end. There are many other app who are providing smooth service without any pay like medscape. Hope someday I will proudly say that this app is best. Hoping for good user interface and smooth performance in coming days. Good luck

Too many bugs

2022-08-24

UpToDate becomes unusable after a few minutes of use. The developer team doesn’t seem to be working at all for fixing this freezing issue.

Offline content unreliable

2022-09-25

I payed extra for it but if you’re in an area with poor WiFi (like, where you need offline content) it sometimes works and sometimes not. It suddenly decides that you never set it up and you need to start over.
I used Epocrates for years and am using it more again. Not as complete but it always works.

Amazing but broken with recent update

2022-10-26

Amazing app with high quality reliable medical knowledge at your fingertips, but unfortunately what was a nearly perfect app was broken with the most recent update. The skip to section of the table of contents of articles works properly as it always has, but the drug information pages no longer skip to the right section, it is always wrong and several sections down resulting in having to scroll through huge amounts of information to get to section needed. I ended up using pediatric renal dosing of a medication instead of adult renal dosing because it jumped to the wrong section and the table didn’t have a title to identify that it was for pediatric instead of adults. Please fix this immediately! It makes looking up drugs on UpToDate useless and have to rely on desktop for web browser version

Need highlighting

2022-11-27

App needs improvement. It would be benefit if we had highlighting feature. Also to increase text size especially in iPad. As a provider I use UpToDate every day find it difficult and overwhelming to go back and remember we’re I left off from reading.

Needs More Accessability Options

2022-12-28

this app is great but one major issue is the lack of font scaling options, especially on the iPad platform. There is a font size toggle but even on max size, the text is still too tiny to read comfortably. This is an issue many of my colleagues and I have with UpToDate . Please consider adding larger font sizing for users who are visually impaired or simply wish to lessen their eye strain.

Not working since upgrading iPhone software

2023-01-29

I love this app and use it quite often at work. However every since I updated my iPhone to the latest software, it wouldn’t even log it me and keeps on giving an “error” message. I even tried deleing it and re-downloading it, same thing. It’s not an account issue because I can log in from my laptop just fine. It would be perfect if it would start working on my phone again.

Outline issue

2023-03-02

I use UpToDate regularly and normally would give 5 stars. However, after upgrading to iPhone 11 pro and or iOS 13 there has been a bug that makes using UpToDate very difficult. Now whenever selecting a topic from the outline it navigates to the top of the page instead of the section pressed/selected requiring scrolling through whole post looking for a certain section which can be very difficult to find. Hopefully an update is coming soon to address this issue

More options

2023-03-31

this app is really amazing and i really enjoy to read from them. Please add some more options for reading in the topics, like add highlights to the sentence of underline a word, it really helpful for us and thanks a lot again

Amazing reference, but one request

2023-05-02

I love using this app as a reference. One suggestion would to be able to search graphics instead of having to search through the articles. This functionality is available on the web version and I can’t imagine it would be difficult to bring to UpToDate .

Issue with outline

2023-06-02

When tapping on the outline to jump to certain section it over shoots and goes to the incorrect sections.

UpToDate is the best review app but…

2023-07-04

this app is the best review app for healthcare professionals. I have noticed an annoying bug with UpToDate. Every time there is an update the offline data is deleted and you have to download all of the offline content agin from scratch. Which is very annoying. I hope you will fix this in the new update.

Outline problem fixed!

2023-08-04

There was a problem with the outline where pressing links did not take you to the right spot in the page but it’s now fixed! Otherwise has all the functionality you’d expect.

Great App

2023-09-05

I've had UpToDate for a little over a year now. I downloaded it because I am in NP school and it has been a great resource on both my phone and iPad. Haven't had any issues yet and great information! I recommend.

Offline content does not get downloaded beyond 7.8MB

2023-10-07

I used to use this app. Then I uninstalled it and now that I have installed again, it just wont download offline content beyond 7.8mb and gets stuck there. I have tried uninstalling and installing, it didn’t help.

An essential for a family practitioner.

2023-11-07

I began using UTDOL about 1990 (?), soon after it was offered. I was one of about 4 MD’s in our multispecialty group of 40 using it. That number slowly increased, and now our group, up to 75 practitioners, has a site license. UTDOL has allowed me to stop buying new editions of Harrison’s Internal Medicine and of “Current Therapy”.
Sadly, I have now retired at 77 and seldom need UTDOL.

Offline content availability makes UPTODATE a true 5 Star!

2023-12-09

Thanks for the offline content, it makes UpToDate a 5 Star wonder when making hospital rounds in remote areas like Shinshicho, Ethiopia!

Great app

2024-01-09

I use UpToDate all the time as oncologist. It is great to use, nicely organized and quick to navigate. I always learn something from it and the references are superb.

Outline navigation issues

2024-12-18

As with other users, since iOS upgrade, using the outline navigation no longer works.

If I click any subsection under the outline (such as Summary and Recommendations), UpToDate always navigates to the top of an article (always to Introduction).

This obviously dramatically reduces the functionality of UpToDate . I’ve upgraded to the newest iOS (13.1.2), ensured UpToDate is up to date, and uninstalled and reinstalled UpToDate - no changes.

Please let us know when a fix will be available, thanks!

App not usable since last iOS 13.1.1 Update

2024-12-18

Clicking on items in the outline doesn’t take you to that point in topics. This bug appeared since the last apple iOS update.
Really making UpToDate not usable.

App too limited for such great medical resource

2024-12-18

Up-to-date is the be best medical resource for practicing medical physician , but UpToDate is so limited

Please provide the following features

1- Ability to highlight and save user comments for personal review.. If new version article comes, app can move The highlighted sections to new version , if possible

2- if above is not applicable , to give the option to upload the file as PDF

Amazing reference, but one request

2024-12-18

I love using this app as a reference. One suggestion would to be able to search graphics instead of having to search through the articles. This functionality is available on the web version and I can’t imagine it would be difficult to bring to UpToDate .

Med student

2024-12-18

Please have a version for apple watch so I can look up info easily.

Very helpful

2024-12-18

Very good info on pretty much anything you will need- easy to use.



Is UpToDate Safe? 🤗🙏


Yes. UpToDate is very safe to use. This is based on our NLP (Natural language processing) analysis of over 438 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for UpToDate Is 48.8/100.


Is UpToDate Legit? 💯


Yes. UpToDate is a totally legit app. This conclusion was arrived at by running over 438 UpToDate User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UpToDate Is 62.4/100..


Is UpToDate not working? 🚨


UpToDate works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Individual or Institutional Subscription Required. Pricing information is not provided in the given text. Customers can contact [email protected] for more information.



How was your experience with UpToDate? Post a Review




Features

- Persistent login

- Easy search with auto-completion

- Earn and track free CME/CE/CPD credit

- Bookmarks and history

- Mobile-optimized medical calculators

- Print and email topics or graphics to patients and colleagues.

  Customer Service/Support
Developer:
UpToDate, Inc.


Website: