Our MyBlue App is a simple and secure way for Blue Cross Blue Shield of
Massachusetts members to manage their health care. Our app is the most
convenient way to stay informed about your plan when you need it. It connects
you securely to your health plan information when you need it. Wit...
Even running this app on an iPhone 11, it’s still unbelievably slow and laggy. It takes around twenty seconds (if I’m lucky) between when I tap on something for it to actually do anything. When searching for a medical provider, once you click on someone’s name, you can’t go back to the search you had open. Incredibly inconvenient. Only good thing is being able to sign in with Face ID because typing in your password takes forever for it to actually sign you in.
Littered with usability bugs, limited features.
I love the concept of this app, but creation of an account with password easily triggered a bug where I could not use a special character even though it was required. After making my account less secure in order to work around the bug, I was able to move forward. However there are still bugs around multiple usernames. With all that said, the only useful feature here is digital cards, and that is not easy to find.
This isn’t the same app as before... it looks brand new! So far no crashing like the old one :)
No Apple Wallet support
I don’t want to have to open the app and log in to get to my medical card. Please put it in Apple Wallet like everyone else! App isn’t bad (although I don’t use it much). Easy access to the card without having to physically carry it would be the feature I used most.
Convenient but SLOW!!!
This app makes checking information very convenient, but IT IS PAINFULLY SLOW!!!
Cheaply built and slow.
BCBSMA app is a disaster. I don’t think it’s an actual app. The windows, interface even is not designed for any device. It SLOWLY connects to bcbs website and provides a hard to navigate webpage. Sometimes it cannot even display. BCBS, how much did you pay the app developer? Hope the answer is 0. It’s awful.
Worked well, quick access.
This app is terrible. It logs you out when you click on options, it pops up error messages to call a 1-888 help line that is only staffed 8:00 - 5:00, it only show one family members information ...etc. absolutely terrible app. I’m begging my employer for Harvard back. They were a well oiled machine. Not BCBS.
Reloading again, the app just sits on the start up page. With the old app, I’d search for providers in my area which is Phoenix and only get providers in the New England area. I switched zip codes, cities and every other setting I could. Seems like both apps didn’t work.
Useless app. Broken links. No info available
It constantly lags and every link is broken. The result when I click on things is “Sorry, there is no information”
App keeps telling me I am not connected to the internet
I am connected to my WiFi this happens or on cellular it happens. I want to use this app but currently it’s unusable . Please fix this soon. I need it to submit medical claims
Big setup gotcha
Be aware that if you use third-party keyboards, like the Google Gboard, you will not be able to setup your account. The social security number spinner goes all wonky and won't let you enter anything. You have to use the default Apple keyboard. Also, why only 10 characters for a password? I thought medical records were supposed to be secure? How about use the built-in features that allow me to connect to my password manager app of choice as well as TouchID. And then let us use 24-character alphanumeric and symbol passwords that are truly secure.
Slow and almost useless
Tried for first time today. Responds VERY slowly on iPhone X and links land you to the wrong information. Shouldn’t have been released. Don’t bother downloading.
DOES NOT LET YOU LOG IN
I have never had a more dysfunctional app before. Does not let you log in AT ALL. This has been an issue for MONTHS and they still have not fixed the site.
All these revisions and still useless. None of my data is available on any section or screen, what’s the point of this app.
No. BCBSMA MyBlue Member App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 335 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for BCBSMA MyBlue Member App Is 14.4/100.
No. BCBSMA MyBlue Member App does not seem legit based on our analysis. This conclusion was arrived at by running over 335 BCBSMA MyBlue Member App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BCBSMA MyBlue Member App Is 14.4/100.
BCBSMA MyBlue Member App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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