Contact UpToDate Support
Company Name: UpToDate, Inc.
About: UpToDate's mission is to help clinicians provide the best possible care for their patients.
Headquarters: Waltham, Massachusetts, United States.
UpToDate Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with UpToDate. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UpToDate. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UpToDate, Inc.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit UpToDate Website
Privacy Policy: http://www.uptodate.com/home/privacy-policy
Developer: Wolters Kluwer Health | UpToDate
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Read 4 Customer Service Reviews 😭😔💔
Up to date server error failed to connect 12.130.132.46:443
Completely lacks dark mode
by Mac_User_01
This app has not been updated to support basic iOS features, such as dark mode. Of note, every other app on my iPad has been updated appropriately to support dark mode.
The net result is an incredibly poor user experience, as users like me are suddenly blinded by a white app background when switching amongst apps.
Developers, please update the UpToDate to support these tentpole features.
Institutional account login doesn’t work
by Unhappy Chipmunk
I selected Institutional Login and the list only has one option. Tried it anyway (why not) and of course didn’t work. Instructions said if your institution isn’t listed just sign in on the main page. Tried that and it also didn’t work. No link for help, so there’s apparently nothing I can do - can’t use the app.
Amazing but broken with recent update
by Blackboard #sucks2suck
Amazing app with high quality reliable medical knowledge at your fingertips, but unfortunately what was a nearly perfect app was broken with the most recent update. The skip to section of the table of contents of articles works properly as it always has, but the drug information pages no longer skip to the right section, it is always wrong and several sections down resulting in having to scroll through huge amounts of information to get to section needed. I ended up using pediatric renal dosing of a medication instead of adult renal dosing because it jumped to the wrong section and the table didn’t have a title to identify that it was for pediatric instead of adults. Please fix this immediately! It makes looking up drugs on the app useless and have to rely on desktop for web browser version
Have a Problem with UpToDate? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of UpToDate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a UpToDate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UpToDate.
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