Contact UpToDate

Contact UpToDate

Published by on 2020-12-23

INDIVIDUAL OR INSTITUTIONAL SUBSCRIPTION REQUIRED. UpToDate® Anywhere
registrants and individual subscribers can answer their clinical questions
anytime, anywhere by downloading this App for iOS onto their iPad®, iPhone®,
or iPod touch®....



How to Contact UpToDate

UpToDate Contact Information

Listed below are our top recommendations on how to get in contact with UpToDate. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UpToDate. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UpToDate, Inc.



Get Pricing Info for UpToDate

Contact UpToDate! Or Contact Support

Need help using UpToDate? Try their Help Center now!

UpToDate in the News!


Social Support and Contacts

UpToDate on Facebook!

UpToDate on Twitter!

UpToDate on LinkedIn!


Contact e-Mail:

[email protected]



A better way to Contact apps


You can now contact UpToDate customer service directly
via Email using our new site - AppContacter.com

Contact UpToDate directly



Common UpToDate Issues


  • By appsNeedToImprove
    1

    Outline navigation issues

    As with other users, since iOS upgrade, using the outline navigation no longer works. If I click any subsection under the outline (such as Summary and Recommendations), the app always navigates to the top of an article (always to Introduction). This obviously dramatically reduces the functionality of the app. I’ve upgraded to the newest iOS (13.1.2), ensured the app is up to date, and uninstalled and reinstalled the app - no changes. Please let us know when a fix will be available, thanks!



  • By Milan regmi
    2

    Offline content not downloading smoothly.

    While downloading offline content it often crash and stop downloading and never progress to end. There are many other app who are providing smooth service without any pay like medscape. Hope someday I will proudly say that uptodate is best. Hoping for good user interface and smooth performance in coming days. Good luck



  • By ommine
    2

    Offline content unreliable

    I payed extra for it but if you’re in an area with poor WiFi (like, where you need offline content) it sometimes works and sometimes not. It suddenly decides that you never set it up and you need to start over. I used Epocrates for years and am using it more again. Not as complete but it always works.




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Have a Problem with UpToDate? Report Issue

Leave a comment:



Why should I report an Issue with UpToDate?

  1. Pulling issues faced by users like you is a good way to draw attention of UpToDate to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UpToDate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UpToDate.


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