HRS app not working? crashes or has problems?

HRS Status

Published by HRS-Hotel Reservation Service - Robert Ragge GmbH on 2023-12-19

Hotel bookings made easy with the HRS hotel search app: Search, book, and save
at 300,000 hotels across the world with the HRS hotel search app. Find your
favorite hotel and save by comparing the best online prices in just a few steps.

I have a problem with HRS

Are you having issues? Select the issue you are having below and provide feedback to HRS.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Connection

50.0%

Not working

50.0%

Something else

50.0%

Reported Issues: 1 Comments

By Volker E. Goller 1 year ago

Getting either empty list or error „sorry, error. Please try again“. Using web interface says there are rooms for the time / location I am looking for. This has happened before, not happy

Common dislikes about HRS app

- The app is full of bugs and errors, such as prefilling the wrong dates for calendar bookings.

- The app failed during a booking and booked two reservations instead of one, causing confusion and potential charges.

- The app is slow and has poor navigation compared to other popular apps.

- The written text in the app has poor grammar and spelling, possibly due to being written by a non-native English speaker.

Have a Problem with HRS: Stay, Work & Pay? Report Issue

Common HRS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HRS app on iOS and Android devices. Solve all HRS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HRS iPhone Issues and Solutions

HRS iOS app crashes, not working, errors
HRS iOS app network issues
HRS on iOS has black/white screen

HRS Android App Issues and Solutions

HRS has errors/crashing/not working
HRS server network connectivity issues
HRS has black screen

HRS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HRS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HRS app crashes or not working on Iphone (iOS):

Close and restart the HRS app on iPhone
Update HRS app to the Latest Version for iOS
Uninstall and reinstall HRS iPhone app
Update your iPhone to the latest iOS version

Fix HRS on iPhone unable to connect to server/internet connection issues::

To resolve HRS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HRS black/white screen (blank screen) on iPhone:

Follow the HRS iOS app troubleshooting guide Here →

HRS Android App Issues and Solutions

Fix HRS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HRS app issues:

Force Stop the HRS App
1. On android, goto "Settings" » click HRS app. » click "Force Stop".

Update HRS to the latest version on PlayStore

Clear HRS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HRS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HRS.

Fix HRS unable to contact server/ HRS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HRS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HRS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HRS on android.

Solve HRS black/white screens issue on Android:

Follow the HRS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HRS-Hotel Reservation Service - Robert Ragge GmbH, developers of HRS.

Verified email

Contact e-Mail: [email protected]

26.09% Contact Match

Developer: HRS Hotel Reservation Service

E-Mail: [email protected]

Website: Visit HRS Website

About this app

Whether you prefer a relaxing weekend in wonderful Vienna or shopping in exciting London – with this app Hotel Deals you’ll be staying in style! If you want to discover more about us or have suggestions as to how we could continue to improve our hotel search app, please email mobile@this app. de. Thanks to Hotel Deals by this app you will find the right accommodation at an unbeatable price. Search, book, and save at 300,000 hotels across the world with the this app hotel search app. Find your favorite hotel and save by comparing the best online prices in just a few steps. With the this app Business Tariff, you can save up to 30% on your next hotel booking. With our hotel offers, you can save at least 50% on each hotel booking. Making your booking will be even easier and faster by permanently storing your preferred hotels in your “Favorites” list and saving your booking data. These offers are highlighted with the label “Business Tariff” in the search results. This means that you can check-in and make payments to all designated Smarthotels via HRS , while receiving service tailored precisely to you. Fancy a city break? Sign up as a myHRS customer, whether it’s for business or pleasure, and take advantage of the many benefits. Thanks to the latest cutting-edge technology, travelling with this app is now more hassle-free than ever. Still not an this app app user? Download the this app app now.