Medscape app not working? crashes or has problems?

Medscape Status

Last Updated on 2024-11-07 by WebMD

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Connection

37.5%

Something else

37.5%

12.5%

Not working

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Medscape Problems 😠👌🔥

-Annoying ads

-Plagiarized with nonstop adverts

-Impossible to get through one paragraph without an ad appearing

3 Reported Issues: 😵🆘🛟🚨📢

Byron Eyre

2023-08-03

I cannot open Medscape on my iPhone. I click the icon on my screen and the opening screen flashes on the screen goes away and it goes back to the icon. This has gone on for a week.

Howard Schwartz MD

2023-05-09

This is fifth time I have contacted Medscape in the past week. I am not able to log on. Please respond. Thanks, Howard Schwartz, MD 9178856235

Sserunjogi Charles Trevor

2023-02-09

I need help my app keeps stopping

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Have a Problem with Medscape? Report Issue

Common Medscape Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Medscape app on iOS and Android devices. Solve all Medscape app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Medscape iPhone Issues and Solutions

Medscape iOS app crashes, not working, errors
Medscape iOS app network issues
Medscape on iOS has black/white screen

Medscape Android App Issues and Solutions

Medscape has errors/crashing/not working
Medscape server network connectivity issues
Medscape has black screen

Medscape iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Medscape app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Medscape app crashes or not working on Iphone (iOS):

Close and restart the Medscape app on iPhone
Update Medscape app to the Latest Version for iOS
Uninstall and reinstall Medscape iPhone app
Update your iPhone to the latest iOS version

Fix Medscape on iPhone unable to connect to server/internet connection issues::

To resolve Medscape network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Medscape black/white screen (blank screen) on iPhone:

Follow the Medscape iOS app troubleshooting guide Here →

Medscape Android App Issues and Solutions

Fix Medscape not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Medscape app issues:

Force Stop the Medscape App
1. On android, goto "Settings" » click Medscape app. » click "Force Stop".

Update Medscape to the latest version on PlayStore

Clear Medscape App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Medscape app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Medscape.

Fix Medscape unable to contact server/ Medscape internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Medscape » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Medscape » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Medscape on android.

Solve Medscape black/white screens issue on Android:

Follow the Medscape android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WebMD, developers of Medscape.

Verified email

Contact e-Mail: [email protected]

About this app

Now supporting multiple specialties, including Allergy, Cardiology, Dermatology, Hematology/Oncology, and Neurology. * Access 400+ medical calculators, grouped by specialty for quicker and easier use! * Check out other useful resources including our Drug Interaction Checker, Pill Identifier, step-by-step procedural videos, and more. * Look up the most current prescribing and safety information on 8500+ prescription and OTC drugs, herbals, and supplements. * Explore our tailored newsfeed; read the latest medical news and expert commentary in your specialty. * Stay current with the latest FDA approvals, conference news, late-breaking clinical trial data, and more. * Earn free CME/CE credits and ABIM MOC points on-the-go, and monitor your progress with our built-in Activity Tracker. * Access the largest network for physicians and medical students with Consult. Designed to provide a personalized experience, the this app app offers the latest medical news and expert commentary in your specialty as well as drug and disease information, relevant professional education, and CME/CE activities. Access what you need, when you need it — for FREE. * Get fast, reliable clinical answers all in one place with this app Decision Point. this app Decision Point combines evidence-based treatment options with trusted expert commentary. You can sign up for free when you download Medscape —it takes only a few seconds. this app is the leading online destination for physicians and healthcare professionals worldwide. Use your this app account to access the this app app. Don't have a this app account? Do you have feedback for the this app team? Email us at medscapemobile@webmd.