Contact Medscape Support
Published by WebMD on 2023-12-21 About: Medscape is the leading online destination for physicians and healthcare
professionals worldwide. Designed to provide a personalized experience, the
Medscape app offers the latest medical news and expert commentary in your
specialty as well as drug and disease information, relevant professional
education, and CME/CE activities.
How to Contact Medscape Customer Service/Support
Listed below are our top recommendations on how to get in contact with Medscape. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Medscape. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Contact e-Mail: [email protected]
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E-Mail: [email protected]
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Reported Issues: 5 Comments
By David Shulman
1 year agoHello, Does my being a physical therapist preclude me from participating in a chiropractic survey? If so why is that? I was rejected from this survey.
By SHARRON Y HIGHTOWER
1 year agoI cannot access my account. I am not receiving a link to reset my password
By MD Mauri
Ads make it very annoying!
I first downloaded Medscape when I was a medical student. I have used it many times in the past, but now I tend to open the app as a last resource. Why? Because of the annoying ads! I’m thinking about paying an uptodate subscription and say farewell to MedScape for good if they don’t remove the ads. We are medical professionals seeking information for the good of our patients, not to pass the time because we are bored. I hope that clarifies my disappointment and reminds you of the purpose of this app and any other source of medical information. At least come with a solution like an advertisement-free version that is not free...
By DrJNT
Best days are in the past
Medscape was once one of my favorite apps, so much information at the touch of a finger. Extremely informative and useful in the clinical setting. Now it has been plagiarized with nonstop adverts worse than any clickbait website online. It is literally impossible to get through one paragraph of an article, use one tool, read one recommendation without an ad appearing an replacing the text. I get the point of adverts, and I understand the app is free...but balance is something that so desperately needs to be established between advertisers and consumers. Until then...count me out.
By Dudeepic
Ads have become completely intrusive.
I used Medscape throughout medical school and it quickly became my go to resource. I’ve used essentially ever major medical app and this was hands down my favorite. Now the app will not allow a section of text to be ad free. I’ll scroll down while reading and a new ad will insert itself between the text. This is exceptionally distracting and interrupts reading. Why can’t they just keep the ad banners down at the bottom? There is already one there anyway? I probably will be uninstalling Medscape, which is very disheartening because I’ve been using it for so long. In their quest for ad space they have lost someone to advertise to, and I’ve lost a great resource. There’s no winners in this scenario. It was a good run while it lasted and I’ll always be appreciative towards the app, but I can no longer support it.
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- Pulling issues faced by users like you is a good way to draw attention of Medscape to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Medscape customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Medscape.
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