Are you having issues? Select the issue you are having below and provide feedback to Air NZ.
- Bookings bounce you to ANZ’s mobile website instead of actually being processed by the app
- No iPad app
- Confusing and contradicting communications being circulated via internet “word of mouth”
- Charged almost $500 American dollars each for changing flights due to corona virus
Air nz mobile app not working for booking flights or parking. I tried reinstalling and o have added valid payment card nut to no avail
Complete guide to troubleshoot Air NZ app on iOS and Android devices. Solve all Air NZ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Air New Zealand, developers of Air NZ.
Bookings with infants cannot currently be supported. • Check-in online, from anywhere, and use your boarding pass straight from AirNZ or send it to Apple Wallet. • Notifications remind you of key flight information, and let you know if anything changes – you’ll never miss a beat. • Don’t queue for coffee – order from your phone and we’ll let you know when it’s ready to collect. • Quick links in to book or change flights on the fly. • Stay organised – add flight details to your calendar, and share them with others. • Know what to pack, with weather notifications for your destination. • Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day. • Get great deals on the go – check out the Best Fares section. • Receive offers for travel related goods and services we think you might find interesting and relevant. Scan your mobile boarding pass to print checked bag tags at the kiosk, board your aircraft, and if you’re eligible, enter the Air New Zealand lounge. • You can hold up to 9 boarding passes for your group or family under the same booking. • Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more. • Turn your phone into your ticket. We’d love to hear your suggestions or issues - use the ‘Help and Feedback’ menu to see your options. Note - Continued use of GPS running in the background can dramatically decrease battery life. Things not as effortless as they could be?