Air NZ Status

Unable to log in, even after resetting my password

Unable to log in using new passwork

I’m unable to access my Air NZ app. It keeps coming up “ check internet connection “. There no problem with my internet as I have access to everything else.

My wife Robyn Riding is having having trouble using her Air New Zealand app on her Samsung phone A50. Her Air Points number is 234093. When she goes to use the app she gets information telling her to go to the gate, except the booking is under the name Mr Richard Pearse Air Points number 442471 and it tells us that he is an Air Points Gold and how many bags he has checked in. I can send photos to you if that helps. When she tries to use the app, it tells her that it is unavailable. We have tried uninstalling the app, reinstalling it and clearing the data and cache. Any ideas? Thanks and Regards Terry

Hi My Apple iPhone wont update to your new APP? so doesn't show my new booking anymore?

tried to use the app on my phone to check in advised message that I needed to update it. Phone then advised the app was no longer compatible.

Coffee order has disappeared offmyAirNZapp

The message I get from Play Store says my phone is no longer compatible with the app. Had been going fine until Nov 23. Runs android on oppo R11. Any ideas welcome, thanks

Flights aren’t being added to calendar, just started happening. Haven’t made any changes to my phone.

I am trying to select a booking that I did through kiwi.com and carrier is Air New Zealand , but the pNR booking number not registering on app

Update process says"This app is no longer compatible with your device.Contact the developers for mo9re info"

Freezes when I try to view notifications. Delete and reinstall did not help.

Trying to book flight Auck to London 21.08.24 on sale vis Singapore After clicking pay it says AirNZ booking system not available

Freezes when trying to view airpoints. Like this since 22/10/23

Has previous app. Unable to download App to my Samsung

My iphone Air NZ app is not working. What can I do to sort this

The app wont access my camera to upload my passport. Even tho access is on in settings

I'm having problems signing in. I've 'successfully' changed my password a number of times but it will not recognize it. What can I do?

Why can't I download the AirNZ App to my Samsung J2pro fone??

I can open the Air NZ App but can not load to book a flight . Goes to a blank screen and just hangs there.

I'm trying to download the air nz app on my android phone. Keeps telling me the app won't work on my device. Phone is only a few years old and it downloaded fine a few months ago.

my app on my phone that worked normally is only showing a flight to los angeles and a richard pearse and a totally abnormal first screen - all in black except this call to board flight. i uninstalled and reinstalled and its still the same.

I can't get my flight up on the app. I put in my name and flight number but it says it can't find it.

New version of Air NZ App has disappeared my flight to Wellington for 23 November NZ413 - seemed to happen when I went to check in. return flight on same booking is still there and flight details are there when I use web page log in etc. Tried signing out and back in but still missing...

I wish to load the air new zealand app onto my phone but I get a message that the app won't work on my device. Why not?

Trying to use credit to change a flight. ref NCL4SH. Go to flight, (App shows me NCL4SH), all looks good until I have to enter Booking ref.?? The App just told me what the ref is, unless it refers to the changed booking, for which no new ref is shown anywhere??? Entering the old ref and email results in "computer says no" ??

Digital scan airpoints at mitre 10 today wont come up to scan. Indtead my name and airpoints no comes up. Never happened before. 1st time in years its happened... how to fix

Just downloaded air NZ app - been pre-covid since i used it. Cant remember my user name or password . Tried to reset but not acknowledging anything -- including my current email address of joe.lfc.af@redacted.... to enable me to change my user name or password . my airpoint no . is 4413238. . please tell me where to go / how to get my mobile app up running ?

tried to change my flexi ticket this evening and couldn't. Tried the website too and it wasn't working either. Was on hold for 1 hour and 30 minutes trying to speak to someone with no answer......

The app has frozen. It opens and there is a black coloured box with a white Koro on top of page. How do I unfreeze?