Westpac app not working? crashes or has problems?

Westpac Status
I have a problem with Westpac

Are you having issues? Select the issue you are having below and provide feedback to Westpac.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
37 User reports:
App has problems
 User reports 37

⚠️ Most reported problems ⚠️
Login
29.4%

Something else
27.5%

Connection
11.8%

Crashes
11.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 14 Reported Issues:

S
Shaun W Lovell 2023-06-08

Every time I go to phone call on my phone the Westpac app interferees and comes up on my phone even when I use Google Chrome interferes as well

K
Khama 2023-05-24

Every time I go to click on my westpac app on my ipad it opens for 1 second then closes. I have deleted the app so many times it’s not funny. It used to work for a number of years but in the last 3-4 months it wont, but it does on my iphone..go figure.

N
Noelene Latta 2023-04-22

When I try to open the Westpac app on my iPad it crashes. I’ve tried uninstalling and reinstalling the app but no luck. Can you please advise how to fix this problem

P
Phil Pond 2023-03-13

My iPad app for Westpac just flashes on the screen when I open then crashes I’ve closed & opened the iPad made sure the app is updated & checked my iPad is updated I can get the app on my phone as a last resort seeing that the branches near me are closed.

⚠️ Troubleshoot | Report Issue ⚠️
R
Robyn Campbell-Wood 2023-03-02

My iPad app for Westpac just flashes on the screen when I open then crashes I’ve closed & opened the iPad made sure the app is updated & checked my iPad is updated I can get the app on my phone as a last resort seeing that the branches near me are closed 🤦‍♀️

B
Briece Butler 2022-12-15

takes 10 attempts to get into app

Y
Yammie Owusu 2022-12-14

The old version of the mobile app went blank and stayed that way, so I installed the update, and that is stuck "signing in"!

M
Michelle Fay 2022-10-08

My sons westpac app keeps crashing just after he signs in, boom gone, he has uninstalled it three times but still the same, now that you have closed most of your banks with no atms in sight l had to drive over half an hour so he could check his balance, nice work westpac,puck up your act, I'm with westpac as well but beginning to wonder why

P
Peit Waller 2022-10-03

The App will not remember my login details, it does not recognise my password the first two times, requires sms verification when password has S entered

⚠️ Troubleshoot | Report Issue ⚠️
F
Fatih Akdogan 2022-09-24

I cant open the app at all. reinstalled but the same

R
Rita 2022-09-05

i cant transfer money.And i cant make any payments.

E
Edward Tagg 2022-07-26

Westpac app wont scroll down to make a payment, or confirm a payment. It just gets stuck and wont move.

R
Roux 2022-07-07

My Westpac app crashes before it even properly opens. I've tried uninstalling and reinstalling the app, I've restarted my phone, I've cleared the app data as it suggests but it's still happening.

J
John Raymond Brown 2022-07-05

Hi can’t open Westpac app , it frozen half way through opening. Thanks

Showing 1-14 of 14 reported issues:

Have a Problem with Westpac? Report Issue




Common Westpac Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Westpac iPhone Issues and Solutions

  2. Westpac Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mobile@westpac.com.au

Website: 🌍 Visit Westpac Website

Privacy Policy: https://www.westpac.com.au/privacy/full-privacy-policy

Developer: Westpac Banking Corporation




‼️ Outages Happening Right Now