Contact Westpac

Contact Westpac Support


Company Name:

About: Master your money with our award winning mobile app*. Available for Westpac
Australia customers.


 
  2024-10-28

Westpac Customer Service ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

Westpac Contact Information

Listed below are our top recommendations on how to get in contact with Westpac. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Westpac. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Westpac Banking Corporation



Verified email ✔✔

E-Mail: [email protected]

Website: ๐ŸŒ Visit Westpac Website

Privacy Policy: https://www.westpac.com.au/privacy/full-privacy-policy

Developer: Westpac Banking Corporation







Read 6 Customer Service Reviews ๐Ÿ˜ญ๐Ÿ˜”๐Ÿ’”

4.4 out of 5
Anne Coleman
2024-07-03

I need to speak to not online & westpac you keep telling me to go online. I CAN NOT GET INTO MY ACCOUNT I HAVE LOCKED MYSELF OUT. PLEASE CONTACT ME IN PERSON.

EUNICE OLMI
2023-04-05

hi, please assist me with checking this account 20221522, an amount of K700 has been trasnfered by my big brother Bill Olmi to the mentioned account number. if you can kindly reverse the transaction back to his account. I called your customer care agent and she gave us this email address, pngcallcenter@redacted and he sent an email but they have not responded to it. the initial email trail is copied and pasted below. thanks kindly. Dear Sir/Madam, My name is Bill Olmi and my BSP Acc # is 1002593307. On the 31st of March 2023, while flying off to Brisbane I made an unintentional and erraneous transactions to a Westpac Account # 20221522. I would like to request Westpac Bank to kindly retract this transaction back into my BSP account. This is a mistake and I hope the bank would assist to recover my deposit totalling K700.00. Attached is the statement from my internet banking account. Looking forward to hearing from you. Regards, Bill

Marg Palmer
2022-03-21

I need to have access to our insurance that is paid by our superfund

Frequents technical issues and bugs

2022-05-01

by Jinxed178960

You can always count on this westpac app to let you down when you most need it. From log in โ€œloadingโ€ issues to cardless cash page not loading due to โ€œtechnical difficulties โ€œ . Would be nice of this multi billion dollar bank invested in an app that makes reject shop look 5 star.

Touch ID doesn't work.

2022-05-08

by Craig Sequira

It used to work when I downloaded the app but now it doesn't let me log in using my fingerprint.

Ps. Called westpac customer service...they wouldn't help and suggested that my phone had a problem. ๐Ÿ‘Ž๐Ÿป That's absolutely incorrect as I use Touch ID to unlock my iPhone everyday & even with apps like 1 Password.

Clarify this is for Australia

2022-05-15

by Michelle4074

After multiple failed attempts at signing in, I learned this app is for WestPac AUSTRALIA. The WestPac NEW ZEALAND (what I need) is listed as WestPac ONE in the App Store. This is highly confusing. Request that the developers update this appโ€™s name and logo to more clearly identify this is for Australia. Thanks!


Have a Problem with Westpac? Report Issue




Why should I report an Issue with Westpac?

  1. Pulling issues faced by users like you is a good way to draw attention of Westpac to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Westpac customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Westpac.


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