Contact Westpac Support
Company Name: Westpac Banking Corporation
About: Master your money with our award winning mobile app*. Available for Westpac
Australia customers.
Westpac Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Westpac Banking Corporation
Verified email ✔✔
E-Mail: mobile@westpac.com.au
Website: 🌍 Visit Westpac Website
Privacy Policy: https://www.westpac.com.au/privacy/full-privacy-policy
Developer: Westpac Banking Corporation
6 Most reported problems 😔💔
I need to speak to not online & westpac you keep telling me to go online. I CAN NOT GET INTO MY ACCOUNT I HAVE LOCKED MYSELF OUT. PLEASE CONTACT ME IN PERSON.
hi, please assist me with checking this account 20221522, an amount of K700 has been trasnfered by my big brother Bill Olmi to the mentioned account number. if you can kindly reverse the transaction back to his account. I called your customer care agent and she gave us this email address, pngcallcenter@redacted and he sent an email but they have not responded to it. the initial email trail is copied and pasted below. thanks kindly. Dear Sir/Madam, My name is Bill Olmi and my BSP Acc # is 1002593307. On the 31st of March 2023, while flying off to Brisbane I made an unintentional and erraneous transactions to a Westpac Account # 20221522. I would like to request Westpac Bank to kindly retract this transaction back into my BSP account. This is a mistake and I hope the bank would assist to recover my deposit totalling K700.00. Attached is the statement from my internet banking account. Looking forward to hearing from you. Regards, Bill
I need to have access to our insurance that is paid by our superfund
Frequents technical issues and bugs
by Jinxed178960
You can always count on this westpac app to let you down when you most need it. From log in “loading” issues to cardless cash page not loading due to “technical difficulties “ . Would be nice of this multi billion dollar bank invested in an app that makes reject shop look 5 star.
Touch ID doesn't work.
by Craig Sequira
It used to work when I downloaded the app but now it doesn't let me log in using my fingerprint.
Ps. Called westpac customer service...they wouldn't help and suggested that my phone had a problem. 👎🏻 That's absolutely incorrect as I use Touch ID to unlock my iPhone everyday & even with apps like 1 Password.
Clarify this is for Australia
by Michelle4074
After multiple failed attempts at signing in, I learned this app is for WestPac AUSTRALIA. The WestPac NEW ZEALAND (what I need) is listed as WestPac ONE in the App Store. This is highly confusing. Request that the developers update this app’s name and logo to more clearly identify this is for Australia. Thanks!
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- Pulling issues faced by users like you is a good way to draw attention of Westpac to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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