Westpac Reviews

Westpac Reviews

Published by on 2021-04-07

Enjoy simpler banking on the go with the Westpac app. Available for Westpac
Australia customers. Key features • Quick Balance - view your balance for up
to 3 accounts and transfer money between them^ • Smart Search - find what you
need, fast • Digital card - access a digital version of...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Westpac Reviews

  • By

    Overseas banking

    Excellent customer service! The customer rep solved my problem when I called from overseas in a courteous and knowledgeable manner and was fast. He was a good listener and efficiently walked me through the app and, presto, done! Couldn’t be happier!

  • By

    New keyboard feature disables native predictive text

    The new keyboard has bugs that have effected my native keyboard and make it difficult to type (ex. disabled predictive text). There doesn't seem to be a way to fully disable the keyboard functionality as it keeps prompting me to add it while using the keyboard even though I removed full access. I had to delete the app.

  • By

    Touch ID doesn't work.

    It used to work when I downloaded the app but now it doesn't let me log in using my fingerprint. Ps. Called westpac customer service...they wouldn't help and suggested that my phone had a problem. 👎🏻 That's absolutely incorrect as I use Touch ID to unlock my iPhone everyday & even with apps like 1 Password.

  • By


    Seriously. A banking app that will only accept a 6 digit password consisting of only numbers and letters. That can be hacked in minutes. You. Cannot. Be. Serious.

  • By

    ApplePay!? ApplePay!? ApplePay!?

    Please put your customers first and support ApplePay already.

  • By

    Doesn't work in New Zealand

    The app seems to function well enough, but it only works for Australian branches. New Zealand branches are not included, which means I don't have a use for it.

  • By

    Light and responsive app!

    App is light weight and responsive. Would be better if there is feature to send push notifications in app for bills, daily balance, etc.

  • By

    Fantastic app

    As a first time user, I found the mobile app to be extremely quick and easy to use. I will be using the mobile app for all of my transactions.

  • By

    Very cool app

    Amazing banking app. Well worth exploring. Traveling overseas and used features to lock my credit card, alert bank I was in US and changed my limits so I could purchase Christmas presents. It was so easy!!!

  • By


    The app is falls short when compared to the full functionality provided by the Commbank App. A link to the online banking section of the webpage is quite frankly very disappointing given the user cannot easily navigate the online banking screen without panning and zooming in and put. Group Technology should be shot for developing this piece of useless application. When is a dedicated app going to be developed????????????????????

  • By

    Can not transfer funds

    It takes me so long to transfer funds. Matter of fact I can not do it on this app as it just never appears. Even when it does then I try to select my accounts and it still doesn't let me. Not happy.

  • By

    Very Good

    It's a very convenient for us young people to check our account status. Thanks for all the convenience and the supporting of Retina display.

  • By

    works but where's the real online banking?

    works as advertised hence the three stars but westpac u know what we really want - a proper online banking app or at least a web interface optimised for mobile banking. the current web interface is too unwieldy for phones

  • By


    Great app. The only thing it needs is a pin number login like the anz app.

  • By

    Serves its Purpose

    Decent app.

A better way to Contact apps

You can now contact Westpac customer service directly
via Email using our new site - AppContacter.com

Contact Westpac directly

Is Westpac Safe?

Yes. Westpac is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 50 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Westpac Is 23.4/100.

Is Westpac Legit?

Yes. Westpac is legit, but not 100% legit to us. This conclusion was arrived at by running over 50 Westpac User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Westpac Is 23.4/100.

Is Westpac not working?

Westpac works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Westpac? Report Issue

Leave a comment:

Why should I report an Issue with Westpac?

  1. Pulling issues faced by users like you is a good way to draw attention of Westpac to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Westpac customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Westpac.

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