IG Academy app not working? crashes or has problems?

IG Academy Status

Published by Justuseapp Staff

Take the first step towards becoming a skillful trader with IG Academy, the app
that teaches you how to trade straight from your phone. Leveraged trading on
margin carries significant risk and may not be suitable for all investors.

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Common dislikes about IG Academy app

- Videos do not work for some users, even with different network connections

Have a Problem with IG Academy: Learn How to Trade? Report Issue

Common IG Academy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IG Academy app on iOS and Android devices. Solve all IG Academy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IG Academy iPhone Issues and Solutions

IG Academy iOS app crashes, not working, errors
IG Academy iOS app network issues
IG Academy on iOS has black/white screen

IG Academy Android App Issues and Solutions

IG Academy has errors/crashing/not working
IG Academy server network connectivity issues
IG Academy has black screen

IG Academy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IG Academy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IG Academy app crashes or not working on Iphone (iOS):

Close and restart the IG Academy app on iPhone
Update IG Academy app to the Latest Version for iOS
Uninstall and reinstall IG Academy iPhone app
Update your iPhone to the latest iOS version

Fix IG Academy on iPhone unable to connect to server/internet connection issues::

To resolve IG Academy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IG Academy black/white screen (blank screen) on iPhone:

Follow the IG Academy iOS app troubleshooting guide Here →

IG Academy Android App Issues and Solutions

Fix IG Academy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IG Academy app issues:

Force Stop the IG Academy App
1. On android, goto "Settings" » click IG Academy app. » click "Force Stop".

Update IG Academy to the latest version on PlayStore

Clear IG Academy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IG Academy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IG Academy.

Fix IG Academy unable to contact server/ IG Academy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IG Academy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IG Academy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IG Academy on android.

Solve IG Academy black/white screens issue on Android:

Follow the IG Academy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Justuseapp Staff, developers of IG Academy.

100% Contact Match

Developer: IG Group

E-Mail: [email protected]

Website: Visit IG Academy Website

About this app

Leveraged trading on margin carries significant risk and may not be suitable for all investors. Leveraged trading on margin carries significant risk and may not be suitable for all investors. Interactive exercises, videos, interesting facts and graphics give you a detailed yet engaging introduction to trading. IG is a trading name of IG US LLC (a company registered in Delaware under number 6570306). Take the first step towards becoming a skillful trader with IG Academy, IGAcademy that teaches you how to trade straight from your phone. Learn at your own pace with clear, step-by-step courses for traders and investors of all levels. Download the IG Academy app now and start on the path towards achieving your trading goals. Discover how to trade – or develop your knowledge – with free online courses and webinars. Registered address, 200 West Jackson Blvd. , Suite 1450, Chicago, IL 60606. Webinars on a wide range of topics take place around the clock, and you’ll have plenty of opportunity to ask questions. So don’t miss your chance to learn to trade with IG. And once you’ve studied the theory, you can check your understanding with a quick post-course quiz. You can also join our regular live sessions to learn directly from our experts. All from a world-leading* company with 45 years’ experience in the financial markets. IG is a registered RFED and IB with the Commodities Futures Trading Commission and member of the National Futures Association (NFA ID 0509630). *According to Finance Magnates Quarterly Intelligence Report, Q3 2018.