Capital FM app not working? crashes or has problems?

Capital FM Status

Published by Global Media & Entertainment Limited on 2024-01-02

With the new Capital FM App powered by Global Player we've made it easier than
ever to listen to The UK's No.1 Hit Music Station.

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Common dislikes about Capital FM app

- Won't let you download or play catch-up programs

- Glitch on desktop

- Radio station turns off when changing apps or turning off screen

Have a Problem with Capital FM? Report Issue

Common Capital FM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capital FM app on iOS and Android devices. Solve all Capital FM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capital FM iPhone Issues and Solutions

Capital FM iOS app crashes, not working, errors
Capital FM iOS app network issues
Capital FM on iOS has black/white screen

Capital FM Android App Issues and Solutions

Capital FM has errors/crashing/not working
Capital FM server network connectivity issues
Capital FM has black screen

Capital FM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capital FM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capital FM app crashes or not working on Iphone (iOS):

Close and restart the Capital FM app on iPhone
Update Capital FM app to the Latest Version for iOS
Uninstall and reinstall Capital FM iPhone app
Update your iPhone to the latest iOS version

Fix Capital FM on iPhone unable to connect to server/internet connection issues::

To resolve Capital FM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capital FM black/white screen (blank screen) on iPhone:

Follow the Capital FM iOS app troubleshooting guide Here →

Capital FM Android App Issues and Solutions

Fix Capital FM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capital FM app issues:

Force Stop the Capital FM App
1. On android, goto "Settings" » click Capital FM app. » click "Force Stop".

Update Capital FM to the latest version on PlayStore

Clear Capital FM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capital FM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capital FM.

Fix Capital FM unable to contact server/ Capital FM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capital FM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capital FM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capital FM on android.

Solve Capital FM black/white screens issue on Android:

Follow the Capital FM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Global Media & Entertainment Limited, developers of Capital FM.

66.67% Contact Match

Developer: Global Media & Entertainment

E-Mail: [email protected]

Website: Visit Capital FM Website

54.05% Contact Match

Developer: kings apps

E-Mail: [email protected]

Website: Visit kings apps Website

About this app

With the new Capital FM App powered by Global Player we've made it easier than ever to listen to The UK's No. 1 Hit Music Station. - Listen to Capital FM in HD quality, live and on the move. - Check the playlist for music info and show schedules to see what's coming up next. - Take control - My Capital, a world-first that allows you to skip songs on live radio - it's radio you control. - Catch up / listen again to all your favourite shows whenever you like. - Download and listen to shows offline, perfect for listening while you're travelling. - Subscribe to your favourite shows to automatically download them each day. And best of all, it's completely free and available worldwide. - Hear the best shows from the biggest names in radio: Roman Kemp, Chris Moyles, Johnny Vaughan, Nick Ferrari, Myleene Klass, James O'Brien and many more. - Get the latest news, videos and pictures from each of Global's stations with the best guests and most entertaining, informative content. - Discover and download hundreds of award-winning audio shows in our Podcasts section. - If you want to relax or exercise, choose Playlists and we'll serve you the best music for your mood. With the Capital FM app you can also enjoy all of Global's other stations: Capital XTRA, Classic FM, Heart, LBC, Radio X, Smooth and Gold. So, whatever you're into - the latest hits, classic tracks, music for chilling out or even topical debate - Global's got you covered. You can also skip tracks in this section*, so now you're in control of what you hear.