Map My Ride by Under Armour Reviews

Map My Ride by Under Armour Reviews

Published by on 2024-08-07

🏷️ About: MapMyRide is a fitness app that helps users track and map their cycling workouts. It provides feedback and stats to help users improve their performance, discover new routes, and stay motivated. The app also offers premium features for users who want to take their rides to the next level.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
65.2%

😎👌🔥 Positive experience
18.7%

🙄💅🫥 Neutral
16.1%

~ from Justuseapp.com NLP analysis of 227,669 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Free version is good for shorter rides with good coverage

- Recent upgrade added new buttons

- Can map bike path and see speed, distance, top speed and entire path traveled

- Syncs with Apple Watch



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

No longer reliable, no customer support

2022-05-22

I used MapMyRide for about three years, however, have now deleted it. With each update, it became less and less reliable, and the ‘support’ for MapMyRide is non-existent. I had the same route show over a 3 mile difference in tracking (the route itself is under 1.5 miles) however often records as over 4.5.
Recent updates to the watch app made it possible to track workouts without taking a phone, but MapMyRide is less reliable than MapMyRide phone. It auto-pauses while I’m biking at 15+mph, leading to miles. It tracked.

The last workout I tracked showed 2.30 miles on the phone but only 1.4 on the watch. These were stated at the same time as starting it on the phone pulls up the watch app to allow you to quickly view your stats (even though they’re totally different than on the phone) but the accuracy is not there, I assume because of the auto-pause issues on the watch.

Cool idea but...

2022-06-23

Cool idea but has quite a few bugs. At first it seemed really great. Until I started “checking” it’s data for accuracy. It doesn’t handle gps very well which leads to most information being inaccurate. I used this to map my bike path. And see my speed, distance, top speed and the entire path that I traveled. It had all of that in the free version and the ads are minimal (except one in the last few days which the x button wasn’t shown on iPhone X screen).
The issue came quick when I started doing math and known distances. Nothing added up and I noticed when checking my paths, sometimes it would just auto jump me from one skipped me 2 miles and instead of showing actual path just showed straight line.
Which still isn’t that bad. I continued to use it. You know. Free and all that’s not bad.
The issue is it doesn’t turn MapMyRide off and requires phone to be rebooted completely to close app or it just constantly stays open killing my Apple Watch. No matter how many times I manually close MapMyRide on phone and watch, every time I lift my hand after a couple minutes, it just shows MapMyRide open and wanting me to continue my already finished. And synced my work out.
I uninstalled due to heating phone and watch and destroying battery so quickly.

loved this app for the last 6 years until I got the Apple Watch

2022-07-24

I’ve used MapMyRide heavily for the last six years. I had a Tomtom cardio spark plus music watch for the last 2 1/2 years and everything synced to MapMyRide just fine with no problem. I would have gotten another but they are now discontinued. Now I have an Apple Watch and I thought things would be even smoother and better since it had an actual Map My Ride app but I am disappointed with the limited metrics that are shown on the watch as well as the syncing abilities. Sometimes my workouts don’t show up on MapMyRide on my phone until the day after they are completed. On my tomtom watch, workouts used to sync within seconds of completing a workout. I used to be able to change what metrics I could see and take off ones I didn’t care about and toggle to whatever ones I didn’t have set to my main screen in the middle of the workout. I really miss that! Now I can’t see a lot of mymetrics until they finally sync which takes F.O.R.E.V.E.R!

Very inaccurate distance and speed

2022-08-25

They updated MapMyRide to be more accurate but the opposite happened. On a 30 mile ride MapMyRide is off by 2.5 miles! I compared milage to my apple watch and ua’s own route planner. I also drove the route and measured with my car. My watch, my car,and ua’s route planner all agree on the distance, the this app app is simply wrong. I have been a paying subscriber for years and was very happy with MapMyRide . I had over 20k mile accurately mapped, then the update.

I contacted their support and at first they said MapMyRide was right and was now more accurate. Then i showed them the comparisons including their own route planner (which is a cool tool on their website). They sent back a long list of bs things to do with my phone like killing all apps, rebooting, and then riding with only this app running - silly but i tried it but the results were the same.

I switched to strava and while i like this app functionality better than strava, at least i get the right distances now. They may have improved accuracy for some limited specific set of use cases, but they broke MapMyRide for the majority of users.

Not sure if I’ll keep using this one

2022-09-26

I don’t really write review but I’m not as thrilled with this as I was in the start. The map building was super easy and sold me on trying it. It seemed to work well but has failed to log my last three work outs. I go to stop it and it logs a few steps that I’ve just taken. Total workout run: .01miles. The first time I thought it was me so before my next ride, I doubled checked quickly. When I finished nothing. The third time, I thought I wasn’t careful enough so I double checked and went for my run. When I stopped it, the same. I don’t know if I’m hitting something, but I can’t keep checking this thing to make sure everything is going. It’s bad enough trying to carry my iPhone 8 Plus around let alone it not really doing anything. Someone mentioned if was unreliable, that if you hit a wrong button it aborts your work out. Big problem is you start it and try to put it away and might hit something, especially on a big smart phone. If the could fix that it would be a great app. I’m not sure if I’ll switch back to the other apps, but it worked fine for a few workouts not require too much maintenance for me to keep using it. Also, the menu layout is a bit confusing. I have a hard time trying to navigate to pages in MapMyRide I’m trying to get to. I’d get used to it but I wish it were more intuitive.

Good potential, many important things do not work

2022-10-27

I love the clear, easy to read display. Set up options are a breeze. The problem is MapMyRide is hard to pair with BT devices, and impossible with multiple bikes. I did an experiment a few days ago where I tried to pair a simple HRM. Map My Ride would not find it. Strava and Wazoo fitness connected right away. Strava and Wazoo also seamlessly and effortlessly support multiple bikes (and multiple BT devices). Also recently, I issued a trouble ticket when I tried to pair my DuoTrap speed and cadence sensor. In the response I received, the developer admitted trouble pairing with this speed and cadence sensor device (with iPhone).

The ability to pair BT devices is basic, and these problems are inexcusable for this type of app.

These problems really bother me as I love MapMyRide and I want them to do well. I also paid for the ad free version, and I want to realize the full value if my purchase. With their affiliation with UA, you’d think this would be fixed. Get it together UA if you want to earn the respect of those serious about their fitness.

Inconsistent mileage and pricey

2022-11-28

Generally good app, but the mileage is inconsistent. For several months my ride to work was measuring approximately 11.5 miles - sometimes a little more, sometimes a little less - but it was fairly consistent. We’re talking a couple hundredths of a mile (i.e .03 miles difference). Then - about the same time MapMyRide modified its algorithm for calories expended - the distance changed. My route started measuring 11.0 miles. Again sometimes a little more, sometimes a little less, but generally 11.0 miles. So I assume that was the reason. That lasted for several weeks. Then it shifted back to 11.5. This is the EXACT SAME ROUTE. Not a meter more or less. No explanation. Just wonky. But again, overall a good app. Not sure it’s worth paying for except to get rid of the advertisements - $30 is rather pricey.

What if...

2022-12-29

Update after some recent update (Summer 2020?)
A recent update added a character limit when entering the title of a workout (I only use road biking, but I presume this problem extends to all types). Previously, there was no limit, or if there was, it was long enough that I never reached it. Now, you can be typing away, and then notice that MapMyRide has stopped accepting new characters. This is after some embarrassingly small number, about 30. However, when editing a workout, there is no (practical) limit. Thus, I always edit.
In addition, there are occasional times (maybe 1 in 20) when I get the worrying message, "This content is no longer available." This might happen while I am editing the content, in which case the changes are lost. Happily, the content is not actually lost. It is on the list of workouts.
So I have reduced my rating from 5 to 3 stars.
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Original review
I understood and used all of the functions the free version of MapMyRide already offers? Then I might be able to offer a useful suggestion. As it is, I'm extremely happy with the ease and power of the Map My Ride app and website, and cannot think of any way they need improvement. I've been using it for years, and don't even consider looking for an alternative.
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Good app

2023-01-30

I have difficulty rating MapMyRide. Under Armour makes it and MapMyFitness and others. I usually use the one that I named.
Unless an app stands out for its positives, I rarely give 5 stars. I read other reviews about it. I updated and went for a short walk. Cycling might be different.
It worked correctly. I read a review with an iPhone 8 Plus. Mine is a 7 Plus. I know about buttons (screen) being pushed and causing problems. I carry my phone.
If your app will not record the workout, I have a suggestion. If you want to know your speed, this does not work. Record the start and end times. Know where you road. When you are done, use a desktop or laptop to create the route you rode. I suggest logging from the phone. It starts you at 12 am otherwise.

Unexpected results when starting from Apple Watch

2023-03-03

I have been a long time user of Map My Ride and have used it to log my road bike rides. However, a recent update urges me to start a ride from my watch, rather than my phone, but when I do, it dramatically reduces the estimated calories burned for a ride. The same ride that it used to calculate used more than 1000 calories, it now calculates at less than 500. I will continue to use MapMyRide , but no longer trust the caloric estimates.

I do like the idea of being able to start a ride from my watch as well as my phone, but would be happier if they produced the same results. I notice there is a new update. Perhaps that will fix my problem.

Good All-Purpose App

2023-04-01

I use this app (MMR) on every outdoor cycling and Chi Walking effort for it’s adjustable intervals and it’s audio updates on both average pace/speed, segment pace/speed, and progress towards goal in 1/4 segments (25%, 50%,75%, 100%). I suspect the distances rely on cell tower rather than Garmin’s sophisticated Satellite tracking, but do not know that as fact. I rely on my Garmin Edge device (Edge 1000) to record a host of performance data and am confident that the Edge devices are the most accurate. MMR seems to declare a 30 mile ride complete about 0.4 miles sooner than my Garmin Edge does. In actuality, that’s only about 1.3% off, but I rated it 4 stars instead of 5 for that reason. To avoid duplication, I delete the this app data after stopping it after each ride, but this app accepts the Garmin Edge data, too and I like their analysis of the data it uses from my Garmin Connect App. All and all I really like MapMyRide. I use an ear bud connected to my phone with Bluetooth to get clear updates during my rides or speed walks.

Minor tweaks would go a long way!

2023-05-03

I’ve been using MapMyRide for years and I love it but it needs a few minor tweaks that drive me mental. Once your ride is finished you can read the data, such as calories burned, elevation gain and top speed, yet these vital stats cannot be included in the voice feedback. I live in the Idaho Rockies and elevation gain is really important to us. We’d love to know it as we are riding, not just at the end. Same for calorie count and high speed (to better our times on the downhill segments). I’ve been requesting these for years but the developers seem hell bent on other features that no one in my circle would ever use.

Also please have the time read out correctly! 2:01 is read as 201, not 2, 1. Whoever coded this in the first place needs to go back to school. It’s an embarrassing feature.

Apart from these things MapMyRide works great! And I really do love it!

Good Endomondo replacement

2023-06-03

This is by the same company that used to run Endomondo. I have used Endo for over 6 years and it was great. this app is a good alternative now that UnderArmour is no longer supporting Endo. this app has all the features one needs for a variety of activities, from biking, running, to various other body and cardio workouts.
The only bug/flaw I have been reporting to this app support is that once you enter a “note” you can’t go back and edit it. This is a feature that worked in Endomondo and should work with MapMyRide. It’s not difficult to make it so a user can edit their exercise notes. This is an important feature to keep track of user input information regarding content that a user may use to track variables in their workout routine that is not a default choice in the this app options.

Fix your account management process

2023-07-05

MapMyRide is ok, not great, but serviceable. What is really lacking is the account management experience. I’ve had MapMyRide for a few years now. Haven’t been riding during the winter but got out today and needed MapMyRide . It took me 20 minutes reloading and logging back in because UA lost my account info. Tried to login with FB which failed. Then tried logging in with email and password..fail. Requested a reset, which never came..fail. Finally created a whole new account via FB and was able to use the stupid app and start my ride. I was literally 10 seconds from deleting it.
So, poor account management ruins an app experience.

Map My Ride Unreliable

2023-08-05

I’ve used the free version of MapMyRide well over a year now. If you are going to use for shorter rides where there is good coverage, it’s fine. But hit the wrong button by accident and it aborts the whole exercise segment. It’s recent upgrade adding new buttons hasn’t helped but added confusion. I lost both of my last 23 mile rides, because the first time I didn’t like the picture it took and the language deleting didn’t say it would delete the ride. Today I had MapMyRide closed but operating and when I hit a button to continue, or so I thought, it started a whole new route without asking if I wanted to save the old one. I ride on rail-to-trails and have also had occasional times MapMyRide would not sync. I am glad of the manual option, speed function, and gps catch-up that figures out if you rode a bit but forgot to unpause and figures in the mileage in when you do. But I think also more than one pic should be allowed and the major flaw is no BACK UPS!!!!! If you don’t make it to the end and sync, your ride is lost-you can add a ride manually but without the cool maps. Remember GPS also uses lots of phone battery power.

Best for bikes by far

2023-09-06

I’ve tried various for my road biking and this is easily the best FREE app. When I say free I mean you might be able to get some other cool features by paying a fee but I get all I need without paying a cent. Compared to MapMyRide I used to use (Biketastic), Map My Ride uses perhaps an eighth of the battery on my phone. With Biketastic, I was usually at 60ish percent battery after a 12 mile ride. MMR only drops to 90 or at worst 87 percent battery. I also find MMR to be more accurate to distance when comparing to my Garmin vivoactive HR tracking. One suggestion only: when announcing time/distance, pause the music so riders don’t miss anything. Works great with my Panobike cadence counter too! Overall awesome app!!

Sync with watch not good after update

2023-10-08

I’ve used MapMyRide for 2 yrs. after it updated this last time it doesn’t sync with my Apple Watch correctly. I used to open MapMyRide on my watch, open it on my phone and hit start on the phone and the watch and phone would sync. MapMyRide would tell me my heart rate through my headphones. Now it keeps telling me to start MapMyRide from the watch. When I do, it doesn’t link up with my phone and I can’t hear my stats through my earbuds. If I start it from the phone now it doesn’t record my heart rate. I loved MapMyRide and now it’s just messed up. I’ll keep using it for a while but if it doesn’t work like before I’m going to find a replacement.

Long time user first time rater

2023-11-08

I like MapMyRide and use it frequently for tracking bike rides. I have used it for years starting when it was just Map My Ride. The breakdowns / stats are cool and I almost always add a photo or two so it makes a workout diary.
I totally recommend MapMyRide. Really like the auto stop / start feature
A weird thing happened in the last year: there is clearly a major difference in the map function which smooths out the route as you ride. It is really noticeable as the same trails I have ridden in the past now show fewer twists and turns on the map view to the extent that they are now recorded substantially shorter than they were previously. I doubt this would affect and is probably a good thing for riding on a road.

All the best UnderArmour. Thanks for a great app!

App is unstable with bugs

2023-12-10

Unfortunately had to downgrade the rating from 5 stars to 1. After reaching support te issues are not being resolved and Support doesn’t follow up on my emails. Here are the issues after some of the recent updates:
1: red trail sometimes disappears mid-workout and doesn’t show your route during the workout. The workout still gets stored.
2. Sometimes, when you load a pre-existing route, the summary of the Workout and the workout summary shared on Facebook shows the route of the previous workout even though when you view the details of the route it correctly showed the right route map.
2a. When this happens, the route does not get recorded on My Routes list.
3. The new companion Apple Watch app sometimes does not show the current workout in progress and instead shows the start button to start new workouts but it doesn’t sync up to the current workout. Usually it happens while the current workout auto-pauses.
4. New companion Apple Watch app sometimes doesn’t track heart rate. As a result the calories tracked are all estimated and quite different than those tracked by Apple Cycling workout app. When it happens, I checked and the Heart Rate tracks Fine in Apple apps.
When Under Armour fixes these issues I’ll change the rating. I’ve been a loyal Map My Ride customer for many years and are an MVP member. However lack of resolution to these issues will force me to re-think my relationship with this vendor.

Glitchy [glitch resolved]

2024-01-10

[Update. OK, it turns out that you have to go to the Map My Ride website in order to save this location request. MapMyRide does not include a possibility for doing so. I hardly ever log into MMR on my computer, so it did not occur to me initially. Once I went to the website I was able to complete the request, and it has disappeared from my phone app. Thank goodness.]

I've used MapMyRide satisfactorily for quite awhile, but in the last couple of weeks MapMyRide keeps asking me to confirm my location (country). If I select the country and click "next" I get a dialogue saying there was a error and the info was not saved. It at least then provides an option to "skip" and proceed using MapMyRide , but since it won't save I have to do this dance every single time I open MapMyRide . I tend to make lots of starts and stops each day, so click, click, skip multiple times a day is getting really annoying and makes me think it is time to find a new app for ride mapping.

Cust SVC. Needs improvement !!!

2024-11-16

I’ve been an MVP user since inception of my account years and years ago. + I have it on auto pay and all of a sudden everything started going wonky with Ads and Nicole asked me to use new app to fix it in February. I told them at that time that my MVP still wasn’t working so they said they would fix that aspect of it and obviously didn’t.

It’s April now & it’s not working again and Cust SVC keeps missing the point as if they cannot be bothered to research my longstanding account history. I’m asking repeatedly if they’ve read anything and looked back on my account since inception. They do not understand that I’ve been an MVP member on auto pay been using all those features for years so it’s not their place to tell me otherwise AND it REALLY is their problem to fix. Just like I have to worry about the related My Fitness Pal Data Hack. Sheesh

The new versions are poor quality

2024-11-16

I have used MapMyRide since the beginning of 2015. I also bought a premium membership when it became available and then the company made the application for free. Never got any money back but that was OK.
The new versions have caused the speed indicator could be slow in responding to changes and very deceptive. Also when you come to a stop or when starting again MapMyRide is very slow in responding. If you don’t really care about the accuracy of the data it collects then this might be fine.
Is that used to be very reliable And good to work with. I am currently evaluating a couple of other apps to replace this one.
I am somewhat annoyed that they are now offering a premium product with new features supposedly. Since I was a premium member prior and they made it for free; I will not trust them going forward.

224 workouts 2,970 total miles!

2024-11-16

I can't tell you about other apps, but I can tell you, I use MapMyRide almost every day. It works. It would has glitched but I think it was a server issue. The key is if you're riding, ride consistently and use MapMyRide . Explore it's options to see if they serve you. I don’t use all of them. I use to weigh 330, I'm at 250 now. My goal is 200. I use MapMyRide with Fitbit and UA's MyFitnessPal.

I’d like to add this is part of my life, I try to get the most of it I can and MapMyRide and sore muscles let me know I’m heading somewhere. Don’t know where that will be or when this ride called life will end but I’m enjoying it as much as I can. Get out there, ride!

Better Than Nothing

2024-11-16

MapMyRide works reasonably well amidst all the pop-ads, Under Armour logos pasted all over it, and the nagging to pay for the Upgraded Version.

It has been reliable, however the constant "updates" are baffling as to WHY? At random intervals the font will change along with the graphing and the color choices. Seems as if someone gets replaced by someone else who is under pressure to Make Changes. And we get new and head-scratching ones. Are they really necessary?

Other mysteries include the choices of which routes are considered worthy of Clocking.
Still further mystifying is the Ranking System within the routes & the little Brownie Points awarded. There is no correlation between ranking and speed, time, or times done.

It's a fine way to keep track of mileage, and time spent cycling. Just don't take it too seriously.



Is Map My Ride Safe? 🤗🙏


Yes. Map My Ride by Under Armour is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 227,669 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Map My Ride Is 22.3/100.


Is Map My Ride Legit? 💯


Yes. Map My Ride by Under Armour is legit, but not 100% legit to us. This conclusion was arrived at by running over 227,669 Map My Ride by Under Armour User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Map My Ride Is 41.4/100..


Is Map My Ride by Under Armour not working? 🚨


Map My Ride by Under Armour works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly MVP $5.99
Monthly MVP $5.99
Annual MVP $29.99
Annual MVP $29.99
Annual MVP $29.99


How was your experience with Map My Ride by Under Armour? Post a Review




Features

- GPS tracking and mapping of every ride

- Audio feedback on every ride

- Over 600 different sports to keep a full log of all activities

- Routes feature to find nearby places to ride, save favorite paths, and share with others

- In-depth insights on every workout, including pace, distance, duration, calorie burn, elevation, and more

- Personal goal setting and progress tracking

- Integration with apps and wearables, including Garmin and MyFitnessPal

- MVP premium features, including personal training plans, heart rate zone monitoring, no ads, and custom splits

- Monthly or yearly subscription options for MVP features

- Apple Health integration for accurate heart rate tracking and activity ring updates.

  Customer Service/Support
Developer:
Under Armour, Inc.


Website: