RideControl e-bike app Reviews

RideControl e-bike app Reviews

Published by on 2020-03-27

🏷️ About: RideControl e-bike app The world of connectivity opens up for your Giant E-bike with the launch of our RideControl E-bike App. This new app makes it possible to connect your phone with your E-bike.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
39.5%

🙄💅🫥 Neutral
32.9%

👿🤬😠 Negative experience
27.6%

~ from Justuseapp.com NLP analysis of 46 combined software reviews.



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

1.5 out of 5

Lacking!

2024-12-16

I am giving this a single star due to it being able to adjust each power level. That is also the reason I am only giving it one star because that's all you can do!!! It should have a dash board to be able to view MPH/KPH, distance traveled approximate distance left. All the stuff that is already in the programming of the motor ready! I hope this is something that is being worked on. Would be nice to have this stuff seeing how my Trance E+ pro2 does not have a display.

Awful app with terrible documentation

2024-12-16

****Update version 1.4.3****

Now crashes more beautifully with dark mode!

****Update version 1.4.2****

In an attempt to develop the world’s most awful app, Giant has outdone themselves! RideControlebikeapp didn’t work before, but after the latest update, it’s even worse. On a 2019 QuickE, it connects to the bike, says to contact the dealer and promptly crashes. On a 2018 QuickE, it just says it’s not compatible. Even though the previous rev didn’t function, at least it connected fine to both bikes. I still can’t update firmware, receive onscreen phone messages, or see onscreen navigation, all of which were published selling features of the bike.

Firmware update still disabled.

2024-12-16

My 2019 Quick E+ has 2017 firmware and I can’t update it! I’d really like to have the clock and phone connection abilities, but not available with older firmware. Also, RideControlebikeapp is useless if you turn the screen off to put in your pocket. It’s just so poor. Like they don’t care a bit about their customers ever buying another bike.

Very buggy app

2024-12-16

Application does not connect well with the bike. Mileage is wrong despite using GPS, screen freezes each time after a few minutes and the information does not get updated. It feels like Giant commissioned a very weak team to develop RideControlebikeapp. RideControlebikeapp should not have been launched without better testing.

Worthless

2024-12-16

I have an error wrench icon on my display of my Giant Quick E+ but when I click system doctor and scan it says everything is fine. What’s the point of RideControlebikeapp? It doesn’t give you any information and the tracking ability is completely worthless.

Suggestions-questions

2024-12-16

Three days ago, RideControlebikeapp stopped uploading the activity it was capturing during my ride. Any ideas why?

The Bluetooth is interfering with the module on the bike. It makes it go into demo mode randomly during a ride. Super aggravating.

It would be great if RideControlebikeapp worked with the Apple Watch and read the heart rate info from there.

It would be great to plot a route and then have RideControlebikeapp show where you are using more or less energy-to kind of challenging you for the next run if that same route.

App crashes with brand new 2020 E Pro Road Bike

2024-12-16

Like a lot of people have said, it says contact dealer and then crashes. I can get the navigation to work but not bike info to change bike settings. Too many people running into this for it not to be a major problem!

Recent update still doesn’t allow adjustments

2024-12-16

Was hoping the most recent update would allow me to see and adjust battery settings but it doesn’t. Still says to contact dealer!!!

Absolute garbage

2024-12-16

App only connects occasionally and it’s functionality when connected is useless. In track ride mode it mapped me out doing 11 miles when I did 6.6. Why have an app this crappy?

Not ready.

2024-12-16

Tried RideControlebikeapp out with my giant explore ebike. At the first stop light it disconnected from the bike and stopped recording data. If I were the software engineers developing RideControlebikeapp I would not be very proud. The giant ebike seems ok. RideControlebikeapp is one of the lesser I have experienced.

No support

2024-12-16

Used RideControlebikeapp last year and it worked great. No I keep getting errors and there seems to be no information regarding the errors. Would love an update. App finds my bike and connects and then says “See Dealer”.

Guess they had to start with something...

2024-12-16

As it is a new app, I will give it two stars until it improves. No imperial unit support and being a typical American, metric units are meaningless. Won’t keep phone display on like navigation apps do (should be configurable). It’s nice that you can save your ride, but can’t open them and view them later. My 2019 bike does not have a display, so none of the features for the bike display are of any value. My Apple Watch does a better job tracking my ride than RideControlebikeapp does.

Last update

2024-12-16

The last update made it to where MPH stopped working

Potential but needs miles and tire size change abilities

2024-12-16

RideControlebikeapp has some potential but because it only reads in kilometers that is a little bit limiting for the North American market. Also it is confusing what heart monitors are supported. The other issue that I have is that the giant E bikes do not support changing tire sizes. The dash readouts are in error if you change tires. having the ability to change tire sizes and RideControlebikeapp so that the dash would read correctly would be a big benefit.

Works Perfectly

2024-12-16

Three ebikes on RideControlebikeapp, two iPhones.
If you’re having troubles just stop back at your dealer - everything is under warranty.



Is RideControl e bike app Safe? 🤗🙏


Yes. RideControl e-bike app is very safe to use. This is based on our NLP (Natural language processing) analysis of over 46 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.5/5 . Justuseapp Safety Score for RideControl e bike app Is 58.9/100.


Is RideControl e bike app Legit? 💯


Yes. RideControl e-bike app is a totally legit app. This conclusion was arrived at by running over 46 RideControl e-bike app User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RideControl e bike app Is 100/100..


Is RideControl e-bike app not working? 🚨


RideControl e-bike app works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with RideControl e-bike app? Post a Review




Features

With the Giant E-bike App, it is now possible to tune your motor settings and choose a support ratio most suitable for your riding style and terrain.

The Giant E-bike App features new fitness functionalities so the rider can maximize their fitness gains and set goals by time, distance, calories or heartrate.

It differentiates itself from other cycling apps with three core functions including tuning possibilities, fitness interaction and notifications to your RideControl EVO screen.

If your bike is equipped with a compatible RideControl EVO display it will also show turn-by-turn navigation, so no need to keep your phone at hand.

The world of connectivity opens up for your Giant E-bike with the launch of our RideControl E-bike App.

With this app update it is possible to update your e-bike to the latest firmware to ensure optimal functionality of the system.

E-bikes offer a whole spectrum of riding possibilities—from making it easier to pedal and ride farther, to riding for fitness.

The Giant E-bike app is compatible with all our 2019 Giant E-bikes.

By using the smart auto adjust support function, the system measures the amount of effort you have to put in to reach your heartrate goals.

This new app makes it possible to connect your phone with your E-bike.

After your ride, the App shows your accomplishments and performance including the human and motor consumption.

You can choose between stronger, more aggressive performance, or tune it for a more comfortable ride.

Use the RideControl App for turn-by-turn navigation specifically designed for on the bike.

Feedback is displayed by the RideControl EVO display or directly on the App.

  Customer Service/Support
Developer:
捷安特股份有限公司