Are you having issues? Select the issue you are having below and provide feedback to Map My Ride.
Hold to finish not always working
I keep getting a sign up for upgrade into my app & can't access my info.
My map my ride app stopped working last week. It won't register my route or distance, only time. I had been using it for 8 years with no problems.
Runs battery down to 15% on 15 mile ride
Suddenly says it does not work with my device LG Rebel 4. It worked yesterday.
MapMyRide often shuts off mid ride and I have to turn it back on
All of my workouts for the Month of May disappeared. They are not in my recently deleted folder. Is there a way to get them back?
Map my ride won’t open any more
I cannot view history of daily rides with samsung health. Map my ride shows health data after ride but no daily history in samsung health app. This started 3 days ago. Need assistance
App just stopped working after 9 miles. Odd I thought. I've used this app for a few years now and never had this problem. No report on my phone of an app crashing. 3/18/23 about 8AM
It keeps asking me for upgrade even though I have already upgraded
Upgrade to Premium screen appears when I open Map My Ride. Clicking the back button just displays the UA logo in a black rectangle which just stays there so I can't use the app. There are no icons at the bottom of this Upgrade screen to control the app.This started happening since I got my new phone Xiaomi Redmi Note 10 Pro running Android 12. I have the latest version of Map My Ride 22.22.1. I have uninstalled and reinstalled the app. I did this because Map My Ride would not stay open. Please give me a good reason not to abandon Map My Ride and lose five years of workout records.
Mapmyride will now not stay open. It opens and the front screen shows but then it closes pretty well immediately and I'm back to selecting it again. Repeated requests to open mapmyride give me the same issue. Up till now mapmyride had been fantastic, logged loads of walks and rides but now is useless. Tried rebooting phone, tried uninstall and reload, even upgraded android to V13 and get the same response every time, very annoying. Has mapmyride any ideas at all?
After todays ride was saved no map came up to show the route that had been taken also no maps available for previously taken rides?
App just won't open anymore!! Really annoying...Map My Run still works just fine????
I used to record my milage daily but I can no longer access your site? Did it crash or are you no longer providing access
I used to record my Milagros daily but I can no longer access your site? Did it crash or are you no longer providing sccess
iPhone app. Everything up to date. Completely blank white screen after launch.
Giving incorrect distances on my bike rides. I’m using cruiser bike as I’m riding a mountain bike on the roads, is this correct also?
I'm unable to exit a ride on my iphone. It keeps tracking and going. The only way I can get it to stop is to shut my phone completely off.
Cannot save the training just after finishin it. "save workout" button does not answer. I have to wait several hours to save it sometimies even over one day.
How do I get Map My Ride to work in landscape orientation? Thank you.
Mapmyrun keeps freezing on the log in page. I have to reboot my phone, even! Tried to Uninstall and reinstall, no change.
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Developer: MapMyFitness, Inc.