Are you having issues? Select the issue you are having below and provide feedback to Map My Ride.
- Accidental button press aborts exercise segment
- New buttons added confusion
- Lost last 23 mile rides
- App does not include possibility to save location request
- Red trail sometimes disappears mid-workout
- Workout summary shared on Facebook shows route of previous workout
- Inaccurate data due to poor GPS handling
- Limited metrics shown on Apple Watch
- Workouts don't show up on app until day after they are completed
My map my ride app stopped working last week. It won't register my route or distance, only time. I had been using it for 8 years with no problems.
Runs battery down to 15% on 15 mile ride
Suddenly says it does not work with my device LG Rebel 4. It worked yesterday.
MapMyRide often shuts off mid ride and I have to turn it back on
All of my workouts for the Month of May disappeared. They are not in my recently deleted folder. Is there a way to get them back?
Map my ride won’t open any more
I cannot view history of daily rides with samsung health. Map my ride shows health data after ride but no daily history in samsung health app. This started 3 days ago. Need assistance
App just stopped working after 9 miles. Odd I thought. I've used this app for a few years now and never had this problem. No report on my phone of an app crashing. 3/18/23 about 8AM
It keeps asking me for upgrade even though I have already upgraded
Upgrade to Premium screen appears when I open Map My Ride. Clicking the back button just displays the UA logo in a black rectangle which just stays there so I can't use the app. There are no icons at the bottom of this Upgrade screen to control the app.This started happening since I got my new phone Xiaomi Redmi Note 10 Pro running Android 12. I have the latest version of Map My Ride 22.22.1. I have uninstalled and reinstalled the app. I did this because Map My Ride would not stay open. Please give me a good reason not to abandon Map My Ride and lose five years of workout records.
Mapmyride will now not stay open. It opens and the front screen shows but then it closes pretty well immediately and I'm back to selecting it again. Repeated requests to open mapmyride give me the same issue. Up till now mapmyride had been fantastic, logged loads of walks and rides but now is useless. Tried rebooting phone, tried uninstall and reload, even upgraded android to V13 and get the same response every time, very annoying. Has mapmyride any ideas at all?
After todays ride was saved no map came up to show the route that had been taken also no maps available for previously taken rides?
App just won't open anymore!! Really annoying...Map My Run still works just fine????
I used to record my milage daily but I can no longer access your site? Did it crash or are you no longer providing access
I used to record my Milagros daily but I can no longer access your site? Did it crash or are you no longer providing sccess
iPhone app. Everything up to date. Completely blank white screen after launch.
Giving incorrect distances on my bike rides. I’m using cruiser bike as I’m riding a mountain bike on the roads, is this correct also?
I'm unable to exit a ride on my iphone. It keeps tracking and going. The only way I can get it to stop is to shut my phone completely off.
Cannot save the training just after finishin it. "save workout" button does not answer. I have to wait several hours to save it sometimies even over one day.
How do I get Map My Ride to work in landscape orientation? Thank you.
Mapmyrun keeps freezing on the log in page. I have to reboot my phone, even! Tried to Uninstall and reinstall, no change.
Complete guide to troubleshoot Map My Ride app on iOS and Android devices. Solve all Map My Ride app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Under Armour, Inc., developers of Map My Ride.
Whether you’re a beginner on your first climb or a cycling pro, you’ll find the features and tools you need to stay on track and motivated along the way. - Get audio feedback on every GPS-tracked ride and view the route you took on the map. - Choose from over 600 different sports to keep a full log of all your activities. - Use the Routes feature to find nearby places to ride, save your favorite paths, add new ones and share them with others. - Gain in-depth insights on every workout, with detailed stats including pace, distance, duration, calorie burn, elevation, and more. - Keep an eye on your progress by reviewing your previous workouts. - Set personal goals and adjust them as you improve with each ride. - Let your shoes do the tracking - SpeedForm® Gemini 2 Record-Equipped Shoes automatically track your activity and sync your data with your this app app. - Sync your data with the hottest apps and wearables, including Garmin and hundreds more. - Take control of your nutrition by connecting with MyFitnessPal for a comprehensive look at your calorie intake and burn. - Reach your cycling goal with a personal training plan which adapts dynamically to your fitness level as you improve. - Monitor and analyze your Heart Rate zones to adjust your training based on your goal. - Keep distractions to your training to a minimum with no ads. - Create custom splits based on the distance you want to track. Discover new workout routes and save or share your favorites, and get inspired to reach new cycling goals with a 40 million member strong community of athletes. Any unused portion of a free trial period is forfeited if you choose to purchase a premium subscription to MVP. If you upgrade to a premium MVP subscription, payment will be charged to your iTunes account at confirmation of purchase. Your subscription renews automatically unless canceled at least 24 hours prior to the end of the current period. For every mile you go, you’ll get feedback and stats to help you improve your performance. The monthly subscription costs USD 5. 99 per month, while the yearly subscription costs USD 29. 99 per year, or USD 2. 50 per month. Subscriptions can be managed and auto-renewal turned off in Account Settings in iTunes after purchase. Track and map every ride with this app. Once purchased, the current period cannot be canceled. Find the full terms and conditions and our privacy policy at and respectively. Note: Continued use of GPS running in the background can dramatically decrease battery life. There is no increase in cost when renewing. Apple Health permissions allow us to track your heart rate accurately, update activity rings, and save your workout data.