Contact Map My Ride Support

Cool idea but has quite a few bugs. At first it seemed really great. Until I started “checking” it’s data for accuracy. It doesn’t handle gps very well which leads to most information being inaccurate. I used this to map my bike path. And see my speed, distance, top speed and the entire path that I traveled. It had all of that in the free version and the ads are minimal (except one in the last few days which the x button wasn’t shown on iPhone X screen). The issue came quick when I started doing math and known distances. Nothing added up and I noticed when checking my paths, sometimes it would just auto jump me from one skipped me 2 miles and instead of showing actual path just showed straight line. Which still isn’t that bad. I continued to use it. You know. Free and all that’s not bad. The issue is it doesn’t turn the app off and requires phone to be rebooted completely to close app or it just constantly stays open killing my Apple Watch. No matter how many times I manually close the app on phone and watch, every time I lift my hand after a couple minutes, it just shows the app open and wanting me to continue my already finished. And synced my work out. I uninstalled due to heating phone and watch and destroying battery so quickly.

I’ve used this app heavily for the last six years. I had a Tomtom cardio spark plus music watch for the last 2 1/2 years and everything synced to the app just fine with no problem. I would have gotten another but they are now discontinued. Now I have an Apple Watch and I thought things would be even smoother and better since it had an actual Map My Ride app but I am disappointed with the limited metrics that are shown on the watch as well as the syncing abilities. Sometimes my workouts don’t show up on the app on my phone until the day after they are completed. On my tomtom watch, workouts used to sync within seconds of completing a workout. I used to be able to change what metrics I could see and take off ones I didn’t care about and toggle to whatever ones I didn’t have set to my main screen in the middle of the workout. I really miss that! Now I can’t see a lot of mymetrics until they finally sync which takes F.O.R.E.V.E.R!

I used this app for about three years, however, have now deleted it. With each update, it became less and less reliable, and the ‘support’ for the app is non-existent. I had the same route show over a 3 mile difference in tracking (the route itself is under 1.5 miles) however often records as over 4.5. Recent updates to the watch app made it possible to track workouts without taking a phone, but this app is less reliable than the app phone. It auto-pauses while I’m biking at 15+mph, leading to miles. It tracked. The last workout I tracked showed 2.30 miles on the phone but only 1.4 on the watch. These were stated at the same time as starting it on the phone pulls up the watch app to allow you to quickly view your stats (even though they’re totally different than on the phone) but the accuracy is not there, I assume because of the auto-pause issues on the watch.