Remote Desktop Status
Are you having issues? Select the issue you are having below and provide feedback to Remote Desktop.
Summary of Remote Desktop Problems 😠👌🔥
- Some users have reported that the app is not compatible with their host and they have to use the Microsoft client instead.
- There is a bug that has not been fixed, rendering the app useless for some users.
- Some users have reported that the tools are not working and have requested a refund.
Have a Problem with Remote Desktop - RDP? Report Issue
Common Remote Desktop Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Remote Desktop app on iOS and Android devices. Solve all Remote Desktop app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MochaSoft, developers of Remote Desktop.
Use an iPhone as a bluetooth trackpad. - Banners with extra keys (ctrl, alt,shift, arrows f1 f2... ). - Have patent license for the RDP protocol from Microsoft. - Windows HOME edition cannot be used, as it does not include the RDP protocol. - Support for Windows XP Professional or Windows 7/8/10. HOME edition or Windows 200x Servers cannot be supported. - Support for a Bluetooth mouse, when using an iPad. - Support for Mouse Easy. Using your iPhone or iPad, you can connect to your Windows Workstation Computer and see the files, programs, and resources exactly as you would if you were sitting at your desk, just on a smaller screen. Mocha Remote Desktop (RDP) provides access to a PC running Windows XP Professional or Windows 7/8/10. We cannot offer Windows 200x Server access, as it will require another patent license from Microsoft.
