Desktop Alert app not working? crashes or has problems?

Desktop Alert Status

Last Updated on 2024-05-27 by Desktop Alert Inc

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Common Desktop Alert Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Desktop Alert app on iOS and Android devices. Solve all Desktop Alert app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Desktop Alert iPhone Issues and Solutions

Desktop Alert iOS app crashes, not working, errors
Desktop Alert iOS app network issues
Desktop Alert on iOS has black/white screen

Desktop Alert Android App Issues and Solutions

Desktop Alert has errors/crashing/not working
Desktop Alert server network connectivity issues
Desktop Alert has black screen

Desktop Alert iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Desktop Alert app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Desktop Alert app crashes or not working on Iphone (iOS):

Close and restart the Desktop Alert app on iPhone
Update Desktop Alert app to the Latest Version for iOS
Uninstall and reinstall Desktop Alert iPhone app
Update your iPhone to the latest iOS version

Fix Desktop Alert on iPhone unable to connect to server/internet connection issues::

To resolve Desktop Alert network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Desktop Alert black/white screen (blank screen) on iPhone:

Follow the Desktop Alert iOS app troubleshooting guide Here →

Desktop Alert Android App Issues and Solutions

Fix Desktop Alert not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Desktop Alert app issues:

Force Stop the Desktop Alert App
1. On android, goto "Settings" » click Desktop Alert app. » click "Force Stop".

Update Desktop Alert to the latest version on PlayStore

Clear Desktop Alert App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Desktop Alert app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Desktop Alert.

Fix Desktop Alert unable to contact server/ Desktop Alert internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Desktop Alert » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Desktop Alert » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Desktop Alert on android.

Solve Desktop Alert black/white screens issue on Android:

Follow the Desktop Alert android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Desktop Alert Inc, developers of Desktop Alert.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Desktop Alert Website

Privacy Policy: https://integration.desktopalert.net/privacy.html

Developer: Desktop Alert Inc

About this app

Desktop Alert iOS application can be installed on users’ mobile devices and activated with a Desktop Alert server to receive mobile alerts (via push notification), and view recently received mobile alerts, and send alerts (if the user has the appropriate permissions to execute scenarios). This allows Desktop Alert server (ver 5. 2. 25. 18 or higher) to send emergency notifications to a user based on their location. In order to provide this functionality, the mobile app needs to communicate with its associated Desktop Alert server. There is also an option the user can turn on to track the device location in the background even when DesktopAlert is not in use. When turned on DesktopAlert uses battery even in the background.