Windows App Status

Last Updated on 2026-05-05 by Microsoft Corporation

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User reports:
No current problems

- Requires a VPN server in home network to use outside the network

- Upload bandwidth needs to be sufficient to support the connection

- Negative reviews from people expecting more than what the app is made to do

- Limited functionality for accessing certain keyboard keys not present on iOS

- Inability to hide the tool bar at the top of the screen

- No 3D Touch support on iPhone X and below

- Risk of security issues when using port forwarding

Common Windows App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Windows App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Windows App App
1. On android, goto Settings » Windows App » click [Force Stop]

Clear Windows App App Cache and Data:
1. On android, goto Settings » Apps » Windows App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Windows App.

On android, goto Settings » Apps or Manage Apps tab.
Click Windows App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Windows App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Windows App