Tripadvisor app not working? crashes or has problems?

Tripadvisor Status

Published by TripAdvisor LLC on 2023-12-13

As a travel guidance company, Tripadvisor brings people, passions and places
together. We aim to help make you a better traveler, from travel planning, to
booking, to taking a trip.

I have a problem with Tripadvisor

Are you having issues? Select the issue you are having below and provide feedback to Tripadvisor.

User reports:
App has problems

User reports 5

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Not working

60.0%

Crashes

40.0%

Reported Issues: 5 Comments

By Ruth 9 months ago

Hi. Apple app on iPad. Can view posts, but unable to reply using the app. Have uninstalled app. Restarted IPad, downloaded again from App Store. Signed out and in again. Nothing helps

By Jarunee 1 year ago

App doesn’t work. It keeps showing “You must have an internet connection to use Trpadvisor ...” although both WiFi and mobile connection are fine.

By Michael Dineen 1 year ago

Suggests I don’t have wifi connection. Not true. Wifi is fine. Works on all other apps. Using an iPad.

By stephen west 1 year ago

App keeps freezing totally . Started to occur when I chose to delete a review I submitted so guess it has to do with reviews form

By Tim Lazarski 1 year ago

For so many updates now, i do not have any flight search options. Is it still on the mobile app ?

Common dislikes about Tripadvisor app

- Food has gotten worse

- Entertainment not as good

- Interface has been redesigned in a way that makes the app terrible for finding what users need

- Blocks to display info is horrible UX design when trying to browse long lists

Have a Problem with Tripadvisor: Plan & Book Trips? Report Issue

Common Tripadvisor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tripadvisor app on iOS and Android devices. Solve all Tripadvisor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tripadvisor iPhone Issues and Solutions

Tripadvisor iOS app crashes, not working, errors
Tripadvisor iOS app network issues
Tripadvisor on iOS has black/white screen

Tripadvisor Android App Issues and Solutions

Tripadvisor has errors/crashing/not working
Tripadvisor server network connectivity issues
Tripadvisor has black screen

Tripadvisor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tripadvisor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tripadvisor app crashes or not working on Iphone (iOS):

Close and restart the Tripadvisor app on iPhone
Update Tripadvisor app to the Latest Version for iOS
Uninstall and reinstall Tripadvisor iPhone app
Update your iPhone to the latest iOS version

Fix Tripadvisor on iPhone unable to connect to server/internet connection issues::

To resolve Tripadvisor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tripadvisor black/white screen (blank screen) on iPhone:

Follow the Tripadvisor iOS app troubleshooting guide Here →

Tripadvisor Android App Issues and Solutions

Fix Tripadvisor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tripadvisor app issues:

Force Stop the Tripadvisor App
1. On android, goto "Settings" » click Tripadvisor app. » click "Force Stop".

Update Tripadvisor to the latest version on PlayStore

Clear Tripadvisor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tripadvisor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tripadvisor.

Fix Tripadvisor unable to contact server/ Tripadvisor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tripadvisor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tripadvisor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tripadvisor on android.

Solve Tripadvisor black/white screens issue on Android:

Follow the Tripadvisor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TripAdvisor LLC, developers of Tripadvisor.

100% Contact Match

Developer: Tripadvisor

E-Mail: [email protected]

Website: Visit Tripadvisor Website

About this app

No matter what type of trip you’re looking to take, the this app app makes planning it easy and also lets you guide others on their way. • Use our planning tool, Trips, to save and organize traveler-recommended places. Find deals on hotels, book experiences, reserve tables at great restaurants and discover great places nearby. We aim to help make you a better traveler, from travel planning, to booking, to taking a trip. As a travel guidance company, this app brings people, passions and places together. Our app lets you get the most out of your trip – whether you’re planning or on-the-go. Discover where to stay, what to do and where to eat based on guidance from millions of travelers who have been there before. See your saves on a map, as well as share and collaborate with your travel companions.