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⚠️ Most reported problems ⚠️

Not working
78.6%

Connection
14.3%

Something else
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Planes Live Problems 😠👌🔥

- Annoying ads in free version

- Must pay a fee to use the app

- General Aviation (private planes) must use it if they wish to participate with air traffic control

- Issues with tracking planes, wrong flight numbers, incorrect maps

- Customer service not helpful with issues

  1 Reported Issues: 😵🆘🛟🚨📢

Nigel Day
2023-09-15

No data from server..

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Common Planes Live Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Weather or Not Apps, LLC, developers of Planes Live.


Verified email ✔✔

E-Mail: support@fr24.com

Website: 🌍 Visit Flightradar24 Flight Tracker Website

Privacy Policy: http://www.flightradar24.com/privacy-policy

Developer: Flightradar24 AB




About this app

Whether you are a professional pilot or an aviation enthusiast, you'll definitely appreciate our flight tracker - the simple, clean and informative interface coupled with powerful functionality! * Add airports and locations to "My Places" to access them instantly! * Spot planes and airports near you: select the desirable distance and enjoy the show! * Apply smart filters to track a particular airplane model or an airline company, watch the planes of selected altitude, speed or airport. * Subscriptions will automatically renew and payment will be charged to your iTunes account unless auto-renew is turned off at least 24 hours prior to the end of the current period.  Subscriptions and auto-renewal may be managed by going to Account Settings after purchase or by contacting Customer Support. - South America: up to 90% of ADS-B coverage for airplanes. - North America: close to 100% coverage of transmitter-enabled airplanes; 100% of data delivered with a delay of up to 5 minutes. - Africa: major coverage of South Africa; partial coverage of the rest of the continent. - Asia: coverage of mainly densely populated areas.  Subscriptions will automatically renew and you will be charged unless auto-renew is turned off or unless you cancel at least 24 hours prior to the end of the current subscription or trial period.  Planes Live Free is a simple yet powerful flight tracking tool that lets you watch the planes online all over the world and get up-to-date information on flights instantly!  Any unused portion of a free trial period will be forfeited when you purchase a premium subscription during the free trial period.  The cost of the renewal depends on your Subscription Plan. - 1 week subscription with 3-day free trial ($4.  Subscription payments will be charged to your App Store account at confirmation of your purchase.  The airline tracker app uses data from several providers, which is collected from aircraft, equipped with ADS-B transmitters.  The cost of renewal depends on the Subscription Plan you choose.  Track the flights of your family members or beloved ones as if you were traveling with them and find the best time to pick them up at the airport.  Due to technical limitations on how flight data is collected, ​it might be incomplete in some cases.  For other currencies, the price corresponds to the same price tier on PlanesLive Store Pricing Matrix.  Together with our partners, we are constantly working on improving the coverage.  ADS-B is not used by all airlines or aircraft.  We are working to improve this situation.