Contact Epocrates

Contact Epocrates

Published by on 2020-12-20

Save time in the prescribing moment • Rx and OTC monographs: pharmacology,
prescribing and safety information, adult and pediatric dosing, adverse
reactions, contraindications, black box warnings, pregnancy and lactation
considerations, a...

How to Contact Epocrates

Epocrates Contact Information

Listed below are our top recommendations on how to get in contact with Epocrates. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Epocrates. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Epocrates

Get Pricing Info for Epocrates

Contact Epocrates! Or Contact Support

Need help using Epocrates? Try their Help Center now!

Epocrates in the News!

Social Support and Contacts

Epocrates on Facebook!

Epocrates on Twitter!

Epocrates on LinkedIn!

Useful Links:

A better way to Contact apps

You can now contact Epocrates customer service directly
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Contact Epocrates directly

Common Epocrates Issues

  • By AZ_Doc

    Beware falsification of credentials hack

    Several years ago I registered with this company and noticed my credentials were wrong raising questions by my employers. Epocrates blamed it on the AMA. The AMA had my correct credentials. Not sure what game they are playing so I closed my account. Recently I stupidly registered with them again to try this app again, and their site could not recognize my credentials. I then noticed on Google that my credentials were changed by numerous web sites to incorrect listings again. Clearly these “ratings” sites are in cahoots ( buying or sharing)with epocrates being given or creating false credentials by epocrates and then putting them on Google search indicating a person is not a physician. Epocrates is either deliberately falsifying credentials or unable to correct their incorrect information. I just signed up with them after years of complaints and within weeks my false information reappeared on Google. Think Facebook is bad, beware of your information if you voluntarily provide this company your credentials. I contacted them to erase my credentials and was told their would be no definite time frame and I should my lawyers contact their lawyers. Beware what to whom they are selling your info and if it is at all correct. May require a class action lawsuit for them to take this seriously.

  • By cg483

    Good but...

    This app is good, and I’ve only had one complaint until today. The one complaint I’ve always had is the notifications page that automatically pops up every time I open the app. This is frustrating because there are already alerts in the app to tell you that you have new notifications (which I don’t use for anything anyway), and you have to wait for it to pop up to then have the option to close it out and get on with what you opened the app to look up. It just adds annoying extra clicks and takes extra time when you’re trying to get to something fast. The new annoyance with the app is that they are doing away with the DDx feature this month. This feature has been a constant go to for me in school for certain assignments, and our teachers even encouraged us to get the app to be able to use this feature at the beginning of our first year because it would come in so handy for some of the things they want us to do. Such a disappointment that they are suddenly getting rid of this. I turned to this app a lot over other apps because of this feature throughout school and still today, but I guess I will be rethinking my subscription to this app when I have others like it now.

  • By RookieHax

    Good information, poor execution

    Long time user and subscriber since it became a paid service. Every year I lose access to the paid features and after a few months it is resolved and I just lose a few months of use. Frustrating for the cost to have poor service. Customer service approach has been new representative with each email, each response asks for same or similar information. At some point someone agrees that paid and should get service and fixes it, without explanation or resolution of possible future recurrence. No real feeling of making things right or understanding the problem. Zero stars for update execution and renewal other than their ability to accept my payment. App is good.

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Have a Problem with Epocrates? Report Issue

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Why should I report an Issue with Epocrates?

  1. Pulling issues faced by users like you is a good way to draw attention of Epocrates to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Epocrates customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Epocrates.

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