MyCity مدينتي Status

Last Updated on 2023-09-30 by أمانة منطقة الرياض

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Common MyCity مدينتي Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyCity مدينتي app on iOS and Android devices. Solve all MyCity مدينتي app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyCity مدينتي iPhone Issues and Solutions

MyCity مدينتي iOS app crashes, not working, errors
MyCity مدينتي iOS app network issues
MyCity مدينتي on iOS has black/white screen

MyCity مدينتي Android App Issues and Solutions

MyCity مدينتي has errors/crashing/not working
MyCity مدينتي server network connectivity issues
MyCity مدينتي has black screen

MyCity مدينتي iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyCity مدينتي app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyCity مدينتي app crashes or not working on Iphone (iOS):

Close and restart the MyCity مدينتي app on iPhone
Update MyCity مدينتي app to the Latest Version for iOS
Uninstall and reinstall MyCity مدينتي iPhone app
Update your iPhone to the latest iOS version

Fix MyCity مدينتي on iPhone unable to connect to server/internet connection issues::

To resolve MyCity مدينتي network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyCity مدينتي black/white screen (blank screen) on iPhone:

Follow the MyCity مدينتي iOS app troubleshooting guide Here →

MyCity مدينتي Android App Issues and Solutions

Fix MyCity مدينتي not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyCity مدينتي app issues:

Force Stop the MyCity مدينتي App
1. On android, goto "Settings" » click MyCity مدينتي app. » click "Force Stop".

Update MyCity مدينتي to the latest version on PlayStore

Clear MyCity مدينتي App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyCity مدينتي app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyCity مدينتي.

Fix MyCity مدينتي unable to contact server/ MyCity مدينتي internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyCity مدينتي » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyCity مدينتي » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyCity مدينتي on android.

Solve MyCity مدينتي black/white screens issue on Android:

Follow the MyCity مدينتي android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at أمانة منطقة الرياض, developers of MyCity مدينتي.

About this app

تطبيق مدينتي مكان واحد يوفر لك أفضل تجربة بأسهل الطرق للوصول إلى الخدمات الإلكترونية لأمانة منطقة الرياض؛ توفيرًا لوقتك وجهدك، حيث يتيح لك التطبيق الحصول على الخدمات البلدية المختلفة التابعة لأمانة منطقة الرياض، بالإضافة إلى الاستعلام عن الطلبات السابقة.