Heart rate Status

Last Updated on 2023-07-08 by Solmaz Pekin

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Common Heart rate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Heart rate app on iOS and Android devices. Solve all Heart rate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Heart rate iPhone Issues and Solutions

Heart rate iOS app crashes, not working, errors
Heart rate iOS app network issues
Heart rate on iOS has black/white screen

Heart rate Android App Issues and Solutions

Heart rate has errors/crashing/not working
Heart rate server network connectivity issues
Heart rate has black screen

Heart rate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Heart rate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Heart rate app crashes or not working on Iphone (iOS):

Close and restart the Heart rate app on iPhone
Update Heart rate app to the Latest Version for iOS
Uninstall and reinstall Heart rate iPhone app
Update your iPhone to the latest iOS version

Fix Heart rate on iPhone unable to connect to server/internet connection issues::

To resolve Heart rate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Heart rate black/white screen (blank screen) on iPhone:

Follow the Heart rate iOS app troubleshooting guide Here →

Heart rate Android App Issues and Solutions

Fix Heart rate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Heart rate app issues:

Force Stop the Heart rate App
1. On android, goto "Settings" » click Heart rate app. » click "Force Stop".

Update Heart rate to the latest version on PlayStore

Clear Heart rate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Heart rate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Heart rate.

Fix Heart rate unable to contact server/ Heart rate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Heart rate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Heart rate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Heart rate on android.

Solve Heart rate black/white screens issue on Android:

Follow the Heart rate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solmaz Pekin, developers of Heart rate.

About this app

Recipes for heart health and many other exciting features coming soon. Stay up to date! Monitor your heart rate, blood pressure and oxygen saturation. Get daily heart rate reminders to stay fit and healthy. The most accurate, fastest and easiest to use heart rate app. Daily monitoring of heart health is your way to HEALTH AND BEAUTY! WePulse fee will be charged to your iTunes account after subscription. Our app uses the HealthKit and it integrates with the Apple Health app. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Manage your subscription by going to your account settings. Never miss a beat with WePulse! Check your pulse in a few touches. The application is not intended for medical purposes.