Cardiogram app not working? crashes or has problems?

Cardiogram Status


I have a problem with Cardiogram

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⚠️ Most reported problems ⚠️
Something else
83.3%

Login
8.3%

Not working
8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cardiogram Problems 🔥

- Have to re-login in order for it to retake all statistics

- Can't compare to anything else

- Battery drains quickly

📋 20 Reported Issues:

S
Steven Kobrick 2024-03-16

Just getting options for 2 services that I'I don't think I'm subscribed to when I try to open the Android app on my phone, but I believe I have beed paying monthly and thought I had an active account to track heart patterns. Is something changed? Are you still changing me?

W
William Jackson 2023-12-15

OS 16.7.3 was installed on my iPhone yesterday, and now the app will not open at all. I have shut phone off a dozen times and the app will not open. Why did I pay for this? Not having a support phone number is no way to run a tech business. A health app should be stable, secure, and supported. This is bad business practice. Others have complained about this on the web for the past year, which I just learned by searching for my problems. This does not bode well for the future of this company.

R
Rich Rynda 2022-08-26

The app is not recording my meditation … I wear an Apple Watch model 6 and it is up to date. The app is not recording my Calm app or mindfulness app from Apple. The last time Cardiogram (mind and body)recorded my mindfulness was August the 6th.

R
Ronna Voorsanger 2022-08-23

How long until app comes back on line

J
Janice Archer 2022-08-07

cardio app not working apple watch is fine, and my wifi in house is fine. how do I fix it ?

M
Mmg 2022-06-24

I paid for premium. On the premium page, it says I need to restore. When I select, the app hangs

J
Julio 2022-06-17

App no longer opening properly, initially got the "try reopening the app" message now I don't even get that. Only just paid for this damn thing too.

A
A Cardio User 2022-06-16

Same issue as everyone else, the app shows a blank screen then occasionally says there are server connectivity problems. It was stable and working up until two days ago. Restarts etc are not rectifying the issue.

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Terri 2022-06-15

Seems to be down. Says can’t connect to server

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SMB 2022-06-15

For a few months off and on have been having “reopen app again” messages now getting blank app and “Cardiogram is having problems connecting to servers”. I paid for a year of subscription last summer, don’t think I will be renewing.

T
Terri P 2022-06-15

Cardiogram not loading. “Cardiogram can’t reach our servers”

N
Noelle 2022-06-15

Cardiogram app just shows a blank screen when I open the app. I need the info on it for the a Consultant Visit today. How do I fix this? Thanks.

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Tina 2022-06-15

The app wasn’t working last night and still isn’t working this morning, it won’t connect to the server! I need the data on it! Help! (Now it won’t even let me post this comment, says too many attempts!🤷🏼‍♀️)

J
Jeffrey Seger 2022-06-14

App appears to start but then reports "There was an error starting Cardiogram. Please try closing and reopening the app." I have tried this as well as uninstalling and reinstalling and restarting my phone but nothing helps.

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Sherry 2022-06-14

I have been having the same issues since yesterday did everything the site says even ended up closing the one I had since 2019 opening another I'm still paying for the other till december 2022 and had to get charged $3.99 last night and still showing the same issue as you all above and the worst is they have no customer support at all..we pay for these apps for a reason for our fitness as well health issues this is uncalled for i have lost my other account an app should always have immediate contact with customers not a stupid email they never get back to you

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Jan Høher-Larsen 2022-06-14

Hi, I have from today, the same problem with the app as michelle Emery and Heather reported.

B
Bryher 2022-06-14

Hello My cardiogram app won't open properly. I get the loading bar then it says 'There was an error starting cardiogram. Please try opening and closing the app.' I have done this multiple times, reset my phone, turned it off, uninstaled and reinstalled the app and nothing is working. I have a paid subscription and am not getting even the free function of the app. Please help.

H
Harboe 2022-06-14

I have the same problem today, 14-06-2022, af Michelle on my Samsung S21. The error message says: There was an error starting Cardiogram. Please try closind and re-opening the app. I have tried this multiple times without success.

M
Michelle Emery 2022-06-14

Hi My cardiogram app will not work I've uninstall and reinstalled and signed back in

H
Heather 2022-03-01

Cardiogram has not updated since about 6:00 last night even though I have closed out of it and reopened as well as restarted my watch

Showing 1-20 of 20 reported issues:

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