Cardiogram app not working? crashes or has problems?

Cardiogram Status

Published by on 2023-12-13

Cardiogram is a heart health monitor that helps you learn what your heart is
telling you. Join millions of others who have uncovered new cardiovascular
conditions like atrial fibrillation and sleep apnea, caught a medical emergency,
adjusted treatment plans, and improved fitness.


I have a problem with Cardiogram

Are you having issues? Select the issue you are having below and provide feedback to Cardiogram.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
2,000.0%

Not working
100.0%


Reported Issues: 20 Comments

By Steven Kobrick   1 month ago


Just getting options for 2 services that I'I don't think I'm subscribed to when I try to open the Android app on my phone, but I believe I have beed paying monthly and thought I had an active account to track heart patterns. Is something changed? Are you still changing me?

By William Jackson   4 months ago


OS 16.7.3 was installed on my iPhone yesterday, and now the app will not open at all. I have shut phone off a dozen times and the app will not open. Why did I pay for this? Not having a support phone number is no way to run a tech business. A health app should be stable, secure, and supported. This is bad business practice. Others have complained about this on the web for the past year, which I just learned by searching for my problems. This does not bode well for the future of this company.

By Rich Rynda   1 year ago


The app is not recording my meditation … I wear an Apple Watch model 6 and it is up to date. The app is not recording my Calm app or mindfulness app from Apple. The last time Cardiogram (mind and body)recorded my mindfulness was August the 6th.

By Ronna Voorsanger   1 year ago


How long until app comes back on line

By Janice Archer   1 year ago


cardio app not working apple watch is fine, and my wifi in house is fine. how do I fix it ?

By Mmg   1 year ago


I paid for premium. On the premium page, it says I need to restore. When I select, the app hangs

By Julio   1 year ago


App no longer opening properly, initially got the "try reopening the app" message now I don't even get that. Only just paid for this damn thing too.

By A Cardio User   1 year ago


Same issue as everyone else, the app shows a blank screen then occasionally says there are server connectivity problems. It was stable and working up until two days ago. Restarts etc are not rectifying the issue.

By Terri   1 year ago


Seems to be down. Says can’t connect to server

By SMB   1 year ago


For a few months off and on have been having “reopen app again” messages now getting blank app and “Cardiogram is having problems connecting to servers”. I paid for a year of subscription last summer, don’t think I will be renewing.

By Terri P   1 year ago


Cardiogram not loading. “Cardiogram can’t reach our servers”

By Noelle   1 year ago


Cardiogram app just shows a blank screen when I open the app. I need the info on it for the a Consultant Visit today. How do I fix this? Thanks.

By Tina   1 year ago


The app wasn’t working last night and still isn’t working this morning, it won’t connect to the server! I need the data on it! Help! (Now it won’t even let me post this comment, says too many attempts!🤷🏼‍♀️)

By Jeffrey Seger   1 year ago


App appears to start but then reports "There was an error starting Cardiogram. Please try closing and reopening the app." I have tried this as well as uninstalling and reinstalling and restarting my phone but nothing helps.

By sherry   1 year ago


I have been having the same issues since yesterday did everything the site says even ended up closing the one I had since 2019 opening another I'm still paying for the other till december 2022 and had to get charged $3.99 last night and still showing the same issue as you all above and the worst is they have no customer support at all..we pay for these apps for a reason for our fitness as well health issues this is uncalled for i have lost my other account an app should always have immediate contact with customers not a stupid email they never get back to you

By Jan Høher-Larsen   1 year ago


Hi, I have from today, the same problem with the app as michelle Emery and Heather reported.

By Bryher   1 year ago


Hello My cardiogram app won't open properly. I get the loading bar then it says 'There was an error starting cardiogram. Please try opening and closing the app.' I have done this multiple times, reset my phone, turned it off, uninstaled and reinstalled the app and nothing is working. I have a paid subscription and am not getting even the free function of the app. Please help.

By Harboe   1 year ago


I have the same problem today, 14-06-2022, af Michelle on my Samsung S21. The error message says: There was an error starting Cardiogram. Please try closind and re-opening the app. I have tried this multiple times without success.

By michelle Emery   1 year ago


Hi My cardiogram app will not work I've uninstall and reinstalled and signed back in

By Heather   2 years ago


Cardiogram has not updated since about 6:00 last night even though I have closed out of it and reopened as well as restarted my watch


Common dislikes about Cardiogram app

- Have to re-login in order for it to retake all statistics

- Can't compare to anything else

- Battery drains quickly



Have a Problem with Cardiogram: HeartIQ MigraineIQ? Report Issue

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Common Cardiogram Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cardiogram, Inc., developers of Cardiogram.


100% Contact Match

Developer: Cardiogram, Inc.

E-Mail: [email protected]

Website: Visit Cardiogram Website



About this app

Monitor your heart health and see how your pulse changes with interactive, instant heart rate graphs. • Help you and your doctor track your heart health with a comprehensive breakdown of all your heart health data points with symptoms and mood logging. • Highlight and make notes on any section of your heart health data to identify what may have caused a spike or dip in your heart rate, like stress, diet, or medications. • Compare your resting heart rate, steps, and sleep to other this app users. this app receives health data from the Health app on your iPhone. • Track personalized risk scores to see how your heart health is changing over time and how different habits are affecting your risk for heart attacks and chronic disease. • Compare your heart rate with past days and search through all your labeled data. • Scores are generated by our clinically-validated ML algorithm using factors such as age, sex, height/weight, and various heart rate metrics. • View your instant heart rate or view your daily heart rate chart on your wrist. • View your heart rate in realtime while working out. • View daily metrics like resting HR, peak HR, low HR, steps, and sleep BPM. • Payment will be charged to Apple ID account at confirmation of purchase. • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription.  Track your heart health and understand your sleep, stress, and cardio fitness through interactive charts, comprehensive metrics, and notes that help track day-to-day fluctuations in your heart health. this app goes beyond taking your pulse rate, it will help you build lifelong habits to optimize your heart health.  Insights into your sleep, stress, fitness, and lifestyle will help optimize your overall heart health with long-term trends to see how building new habits will improve your daily heart rate metrics.  Join the this app community to find a new healthy habit or activity you’ll love! • A digital diary of your heart rate data.  this app is a heart health monitor that helps you learn what your heart is telling you.  Join millions of others who have uncovered new cardiovascular conditions like atrial fibrillation and sleep apnea, caught a medical emergency, adjusted treatment plans, and improved fitness.  Take control of your goals, whether it’s to lose weight or improve your cardio fitness. 



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