Shelly Smart Control Status

Last Updated on 2026-05-05 by Allterco Robotics EOOD

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Most reported problems

Crashes

33.3%

Not working

33.3%

Connection

16.7%

Screen

16.7%

Common Shelly Smart Control Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Shelly Smart Control network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Shelly Smart Control App
1. On android, goto Settings » Shelly Smart Control » click [Force Stop]

Clear Shelly Smart Control App Cache and Data:
1. On android, goto Settings » Apps » Shelly Smart Control » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Shelly Smart Control.

On android, goto Settings » Apps or Manage Apps tab.
Click Shelly Smart Control » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Shelly Smart Control » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shelly Smart Control

E-Mail: [email protected]

Website: 🌍 Visit Shelly Smart Control Website

Privacy Policy: https://console.allterco.com/Policies/ShowPrivatePolicy/shelly_generic

Developer: Allterco Robotics EOOD

Jul 03, 2026, 06:33 AM
a Mac user from Weinböhla, Germany reported problems with Shelly Smart Control : Not working
May 29, 2026, 06:53 PM
a Windows user from Langenzersdorf, Austria reported problems with Shelly Smart Control : Crashes
May 03, 2026, 01:59 PM
a AndroidOS user from Kapfenberg, Austria reported problems with Shelly Smart Control : Not working
Feb 26, 2026, 07:19 PM
a Windows user from Osnabrück, Germany reported problems with Shelly Smart Control : Connection
Sep 29, 2025, 06:44 AM
a AndroidOS user from Gernsheim, Germany reported problems with Shelly Smart Control : Screen
Sep 25, 2025, 08:56 PM
a Mac user from Bremen, Germany reported problems with Shelly Smart Control : Crashes
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