Shelly Smart Control app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.7%

Connection
23.3%

Crashes
20.0%

Login
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Shelly Smart Control Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allterco Robotics EOOD, developers of Shelly Smart Control.




About this app

Shelly devices are suitable to control lights, garage doors, curtains, window blinds, or other appliances, trigger actions based on certain parameters from sensor devices.  A user account is required to access, include, and control Shelly devices through the application. - Receive real time alerts and notifications based on your preference.  The Shelly Home Automation portfolio includes a variety of relay switches, sensors, plugs, bulbs, and other controllers, all connected and controlled through your Wi-Fi network.  ShellySmartControl offers the possibility to control all Shelly devices remotely.  You can monitor and control your devices from anywhere (by using the cloud option) or, if you do not want the Cloud option, you will still be able to monitor and control your devices from within your local network.  Devices provide near real time notification on changes of the parameters they are measuring - energy consumption, temperature other environment values.  Shelly devices do not need to be connected to the cloud or to send data there.  The new Shelly Plus and Shelly Pro lines of products additionally support Bluetooth connectivity for faster device inclusion and communication, and the new Shelly Pro line offers LAN and Wi-Fi usage simultaneously.  Shelly devices are compatible with other widely used both local and cloud-based home automation platforms like Google Home or Alexa.