Contact Shelly Smart Control Support
Company Name: Allterco Robotics EOOD
About: This app offers the possibility to control all Shelly devices remotely. You can
monitor and control your devices from anywhere (by using the cloud option) or,
if you do not want the Cloud option, you will still be able to monitor and
control your devices from within your local network.
Shelly Smart Control Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Allterco Robotics EOOD
Verified email ✔✔
E-Mail: d.buckoff@allterco.com
Website: 🌍 Visit Shelly Smart Control Website
Privacy Policy: https://console.allterco.com/Policies/ShowPrivatePolicy/shelly_generic
Developer: Allterco Robotics EOOD
Privacy & Terms:
3 Most reported problems 😔💔
App need to be replaced asap
by Its.ohmar
Loading the app takes forever!
I lost connection to my old devices, tried to reset it and reconnect it; but I am unable to do that it shows that my devices are offline.
The team should bring back the old app! It was working fine for me..
Requires you to make an account
by Chipper2211
I bought shelly because its products and app did NOT require cloud anything. Now you replaced your old app with a "Shelly Experience". Well this "experience" of having to make an account with some online service is not what I bought your devices for. Shelly, you now get to "experience" this customer leaving... -10 stars if I could.
slow, buggy, poor support, unreliable control
by 12345frog
Am IT,and network engineer
On strong wifi very unreliable, app for iPhone and iPad show devices as " offline" after a logn dely or many restarts of the app, finally connects.
Affects all Shelly One, 1PM devices ( have 15) and same on all phones, and web-based IP adresses.
Support takes days to inform me I have not configured Wi-Fi properly, reset router, etc
SUPPORT FAILS TO COMPREHEND THEY WORK BUT INTERMITTENTLY AND ONLY AFTER MANY ATTEMPTS.
Very angry, waste of my time.
Pity as would use these in many installations.
J
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