Shopify Balance Reviews

Shopify Balance Reviews

Published by on 2024-10-15

🏷️ About: Shopify Balance is the free business finance account built right into your Shopify store’s admin. Use the Balance app to make money moves for your business—right from your mobile device.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
65.4%

😎👌🔥 Positive experience
17.9%

🙄💅🫥 Neutral
16.7%

~ from Justuseapp.com NLP analysis of 58 combined software reviews.



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Doesn’t work on iPhone SE

2024-10-12

Downloaded. Opened. It’s stuck on the Welcome page. Can’t scroll to click through.

Doesn't work

2024-06-22

Can't even log in since the keyboard wont even pop up to enter any information

Shows balance, can’t move money, why??

2024-06-22

Installed to find I can look at the balance of accounts, but cannot move the money. Tap the button and nothing happens - deleted and reinstalled app, didn’t work - shut off phone and turned back on, and still doesn’t work. Have to log in on website to do, kind of defeats the purpose and cannot see why a separate app for this Balance vs the Shopify app is necessary. (Also, can see finances in the regular Shopify app but it always shows balance as zero, can only see balance on web/site or the Balance app, but can only move money on website NOT app)

Clunky app!

2024-06-22

Can’t even add a bank account to move my money ShopifyBalance just says that there is a problem, then when I tried to switch transfer methods away from ShopifyBalance onto my bank account ShopifyBalance doesn’t even show the account and routing number properly in order to finish the change, now my money is stuck in ShopifyBalance! Terrible app!

Does not allow me to transfer money

2024-06-22

Clicked on the button to transfer money, does not go past that page. I also tried to view some more information pertaining to my account, and the screen freezes. Please guide me further in the right direction to delete my account information and ShopifyBalance

Not for more than one shop.

2024-06-22

This is not for someone that has more than one shop. I’m going back to traditional banking because I can do it all in one place. I was told I could with this. It just isn’t user friendly.

App won’t let me withdrawal money

2024-06-22

ShopifyBalance doesn’t work to let me withdrawal money. I press the button and nothing happens. I’ve called Shopify support and they have no idea what to tell me to do.

Concept of ShopifyBalance is great, but the execution of ShopifyBalance itself…sucks.

Can’t even create a card

2024-06-22

When trying to order a card it makes me customize it and then never loads past that. ShopifyBalance is low quality

Why?

2024-06-22

Not sure why this has to be on a separate app. Should be part of the Shopify admin app. Don’t like that i have to have a completely separate app to check my balance.

You Guys Need To Make Improvements

2024-06-22

Cancel pending orders clarify how long transfers take have an instant transfer method a lot of things need to be done be better

Stolen 2k! HELP ME

2024-06-16

Shopify has stolen $2,523.93 from me and my family. I run a small electronics store from my home I had sold multiple orders for iPhones throughout the United States. I fulfilled them, and long story short. All of my funds for over 5 orders totaling the above amount were unable to be withdrawn and aren’t available until Dec 26, 2023. That is a total of 119 days!! Someone please help me! I’m a disabled veteran and this is my families livelihood.

Problem

2024-06-22

I can’t figure out how to move money into the Shopify account.

Where did my account go?

2024-06-22

Just updated and opened ShopifyBalance to find NOTHING there!

No cards listed.

No balance or transactions listed.

Where is my money?! 🤬

Can’t even set it up

2024-06-22

Can’t even login bc this stupid app makes you scan a fingerprint code on the front of your phone when the camera is on the back, how dumb!!!!

Samantha- boutique owner 20+ years

2024-09-09

ShopifyBalance is a joke. There is no way to access reports or see history. The fees are also not explained or able to be discussed. No customer service option at all. I’m the dummy for signing up. 🫣

Constantly logged out

2024-10-12

If you open ShopifyBalance you’ll be logged out of your Shopify store app every single time. So annoying. Horrible app

Unnecessary

2025-01-21

Having a separate app for a function that was working just fine on the regular shopify app feels clunky.

Shopify’s new payout and banking process starting to feel like a scam

2024-08-01

I’ve been signing up and building sites for clients on shopify for years. Payouts used to be seamless and very effecient. Recently they’ve changed their payouts to make new accounts to use shopifys own banking system by default. There are some nice features to their banking system, but most accounts don’t like using it. Specifically because it makes their bookkeeping more complicated. Switching out to customers own bank has turned into the biggest headache. It feels like they are purposely trying to make it difficult so you relent and use their system. Obviously they would prefer to keep your money on their books for financial purposes. So this just feels like shopify is turning into a scammy financial institution. I’ve contacted support many times to try and get one client’s payouts resolved with no luck, and ShopifyBalance just makes everything more complicated and doesn’t even work for my client. Stop trying to be a bank and just focus on the e-commerce, the thing you were actually good at.

Why?

2024-10-12

ShopifyBalance has one job: transferring balances. It does that job successfully *maybe* 3 times out of 10. The other 10 times I end up having to log directly into the website and transfer it that way. Get rid of this thing.

Meh!

2025-08-12

I don’t find ShopifyBalance really necessary. Just another app to download. I think the ability to do it in the original app should’ve been left and this be an optional add on. Let people choose how they want to access their own balance.

Not for multiple sites

2025-09-19

It's definitely convenient to have this versus diggin for it in the traditional app but adding multi store support would be a real winner.

Haven’t seen recent transactions

2024-08-01

I’ve purchased from my own store and haven’t seen my transactions go to my account and I haven’t gotten any emails verifying and transactions just wondering what’s going on

When it says ‘compatible with iPad’ and I get a phone screen, I immediately delete the app.

2024-09-18

This may or may not be helpful (certainly very mixed reviews) but I might give it another try on my iPhone, but on my iPad- no Thank you.

Doesn’t Save Login Info

2024-01-15

It doesn’t save your login information, you will have to login every time you wanna check your balance. Which I think is a little annoying, otherwise everything works fair.

Much better than website

2024-05-31

I love ShopifyBalance, finally I can manage my balance on my phone!

Don’t listen to old reviews, app is updated

2024-08-01

Just got ShopifyBalance and seamlessly connected my shop, bank and instantly started to withdraw with no problems even using Face ID to log in. I’m starting a brand new store on Shopify and ShopifyBalance and the physical card are just extra conveniences!



Is Shopify Balance Safe? 🤗🙏


Yes. Shopify Balance is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 58 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Shopify Balance Is 21.4/100.


Is Shopify Balance Legit? 💯


Yes. Shopify Balance is legit, but not 100% legit to us. This conclusion was arrived at by running over 58 Shopify Balance User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Shopify Balance Is 41.4/100..


Is Shopify Balance not working? 🚨


Shopify Balance works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Shopify Balance? Post a Review




Features

and affiliated companies, and financial institution partners including Evolve Bank & Trust, Member FDIC & Celtic Bank, Member FDIC, to offer money transmission, banking & issuing services, respectively.

Millions of business owners from over 175 countries trust Shopify to help sell their products and services online and in-person.

Shopify is a world-class commerce platform that has everything you need to start, sell, market, and manage your business.

Shopify Balance is the free business finance account built right into your Shopify store’s admin.

By having the financial information you need at your fingertips, you can make the best decisions for the long-term health of your business.

• Always have your business card handy by accessing your card number in the app or using tap to pay with your mobile wallet.

• Keep your business secure with the ability to lock and unlock your cards from the palm of your hand.

• Get paid out from your Shopify sales up to 4 days faster than with a traditional bank.

• Transfer funds in or out to pay bills, send money, or make payments directly to vendors—with zero transfer fees.

Use the Balance app to make money moves for your business—right from your mobile device.

• Stay on top of your finances by viewing your account balance and filtering your transaction history.

Shopify partners with Stripe, Inc.

  Customer Service/Support
Developer:
Shopify Inc.


Website:

Privacy Policy: