Shopify Balance Reviews

If you open ShopifyBalance you’ll be logged out of your Shopify store app every single time. So annoying. Horrible app

Clicked on the button to transfer money, does not go past that page. I also tried to view some more information pertaining to my account, and the screen freezes. Please guide me further in the right direction to delete my account information and ShopifyBalance

ShopifyBalance is a joke. There is no way to access reports or see history. The fees are also not explained or able to be discussed. No customer service option at all. I’m the dummy for signing up. 🫣

Not sure why this has to be on a separate app. Should be part of the Shopify admin app. Don’t like that i have to have a completely separate app to check my balance.

Cancel pending orders clarify how long transfers take have an instant transfer method a lot of things need to be done be better

Downloaded. Opened. It’s stuck on the Welcome page. Can’t scroll to click through.

Can't even log in since the keyboard wont even pop up to enter any information

Can’t even add a bank account to move my money ShopifyBalance just says that there is a problem, then when I tried to switch transfer methods away from ShopifyBalance onto my bank account ShopifyBalance doesn’t even show the account and routing number properly in order to finish the change, now my money is stuck in ShopifyBalance! Terrible app!

I can’t figure out how to move money into the Shopify account.

Just updated and opened ShopifyBalance to find NOTHING there!

No cards listed.

No balance or transactions listed.

Where is my money?! 🤬

ShopifyBalance doesn’t work to let me withdrawal money. I press the button and nothing happens. I’ve called Shopify support and they have no idea what to tell me to do.

Concept of ShopifyBalance is great, but the execution of ShopifyBalance itself…sucks.

Installed to find I can look at the balance of accounts, but cannot move the money. Tap the button and nothing happens - deleted and reinstalled app, didn’t work - shut off phone and turned back on, and still doesn’t work. Have to log in on website to do, kind of defeats the purpose and cannot see why a separate app for this Balance vs the Shopify app is necessary. (Also, can see finances in the regular Shopify app but it always shows balance as zero, can only see balance on web/site or the Balance app, but can only move money on website NOT app)

Shopify has stolen $2,523.93 from me and my family. I run a small electronics store from my home I had sold multiple orders for iPhones throughout the United States. I fulfilled them, and long story short. All of my funds for over 5 orders totaling the above amount were unable to be withdrawn and aren’t available until Dec 26, 2023. That is a total of 119 days!! Someone please help me! I’m a disabled veteran and this is my families livelihood.

Can’t even login bc this stupid app makes you scan a fingerprint code on the front of your phone when the camera is on the back, how dumb!!!!

Having a separate app for a function that was working just fine on the regular shopify app feels clunky.

When trying to order a card it makes me customize it and then never loads past that. ShopifyBalance is low quality

This is not for someone that has more than one shop. I’m going back to traditional banking because I can do it all in one place. I was told I could with this. It just isn’t user friendly.

ShopifyBalance has one job: transferring balances. It does that job successfully *maybe* 3 times out of 10. The other 10 times I end up having to log directly into the website and transfer it that way. Get rid of this thing.

I’ve been signing up and building sites for clients on shopify for years. Payouts used to be seamless and very effecient. Recently they’ve changed their payouts to make new accounts to use shopifys own banking system by default. There are some nice features to their banking system, but most accounts don’t like using it. Specifically because it makes their bookkeeping more complicated. Switching out to customers own bank has turned into the biggest headache. It feels like they are purposely trying to make it difficult so you relent and use their system. Obviously they would prefer to keep your money on their books for financial purposes. So this just feels like shopify is turning into a scammy financial institution. I’ve contacted support many times to try and get one client’s payouts resolved with no luck, and ShopifyBalance just makes everything more complicated and doesn’t even work for my client. Stop trying to be a bank and just focus on the e-commerce, the thing you were actually good at.

I’ve purchased from my own store and haven’t seen my transactions go to my account and I haven’t gotten any emails verifying and transactions just wondering what’s going on

I don’t find ShopifyBalance really necessary. Just another app to download. I think the ability to do it in the original app should’ve been left and this be an optional add on. Let people choose how they want to access their own balance.

It doesn’t save your login information, you will have to login every time you wanna check your balance. Which I think is a little annoying, otherwise everything works fair.

This may or may not be helpful (certainly very mixed reviews) but I might give it another try on my iPhone, but on my iPad- no Thank you.

It's definitely convenient to have this versus diggin for it in the traditional app but adding multi store support would be a real winner.

Just got ShopifyBalance and seamlessly connected my shop, bank and instantly started to withdraw with no problems even using Face ID to log in. I’m starting a brand new store on Shopify and ShopifyBalance and the physical card are just extra conveniences!

I love ShopifyBalance, finally I can manage my balance on my phone!