Contact K Health Primary Care Support

by Lovebooks1

Just to let the ladies know…Dr. Miranda Rose WILL NOT TREAT YOU FOR A YEAST INFECTION!!! Especially one that SHE THINKS is recurrent. This physician does not listen to the patient and she did not offer or give me a listing of places to go to be treated instead told me to try messy suppositories (prefer the pill instead). Then told me they wouldn’t be able to treat me for v. issues ever again, so there you have it ladies you’d think this physician would understand the situation being a woman herself. The last time I signed in (my first time using the app) I was treated for something different not a recurring yeast infection. Ladies just beware of the treatment you will not get from this stupid physician. Yeast and bacterial are two different infections they are not the same and are common in women. I think instead of having a Family Practice doctor give medication out for gynecological issues a gynecologist should be giving out the medication and feedback not a Family Practice doctor giving you her own back and forth reasoning for using creams instead of a pill. Why pay for the medical treatment if it’s not going to be given??? Sorry Dr. Rose…I know it’s not what you wanted to hear (as she told me in her rant about being Diflucan resistant) but you’re not that great of a physician and you don’t know my medical history and what treatment I’ve ever used. So, there’s that ladies beware…not worth wasting your money or your time.

by Mony,TX

I first came across this app when I typed dr on demand in google(they popped up first). It was super cheap compared to Teladoc or drondemand who charge $75 vs $23. Now I know why. You have to text a lot versus a quick 5 min convo via FaceTime with the docs. You are also seeing NP’s versus Dr’s. This wasn’t a problem for me some are smarter then docs. What was a problem was the inconsistent care. I’m a Respiratory therapist and know the difference between a URI and a sinus infection. I used the provider and it went fine, diagnosed with a sinus infection got antibiotics(back story, our two sons also had sinus infections and were antibiotics). It went great for me so I sent my husband the referral so his visit was FREE, but I would have rather paid then get the treatment recommended to him. Our household of 4 have all been diagnosed with sinus infections(2 kids in person with pediatricians) and me via the K app. My husband in turn got a RUDE provider that insisted she had concerns for Covid or maybe it was a URI. There was nothing indicating COVID, no exposure, he is fully vaccinated. Our sons tested negative etc. Not sure why she was so concerned, needless to say she did not help at all. We will use Teladoc instead from now on. I don’t know how any clearer a patients symptoms have to be represented to get treatment for something that is clear as day.

by Ohio Business Owner

I have a painful tooth infection. Had the same thing three years before but on a different tooth. Standard course of action most dentists take is to prescribe an antibiotic and if that doesn’t resolve it then root canal next. Last time I had it with a different tooth the antibiotic did the trick and it’s been 3 years. So after a good hour of the robot diagnoses and taking pictures of my ID and all the text codes being sent and the most overly comprehensive set up. I waited about 45 minutes. I was assigned a cardiologist. Really for a tooth ache. Well I thought no worries this is a very simple diagnosis. Then was told he needed picture of red swollen gums before they could prescribe anything. What a bacterial root infection doesn’t necessarily cause red swollen gums. So he said sorry no evidence no prescription go see the dentist. And then said what am I supposed to take your word for it? Ah yes doctor that is what you are supposed to do. What do you think I spent $23 to scam you out of $5 worth of antibiotics? This wasn’t like I was trying to get some kind of prescription narcotics or something. Complete waste of time. If you can get an antibiotic prescribed for a toothache theres not a whole lot they can do for you. I wonder if I called them about a heart problem if they would assign me a dentist?