The CVS/caremark™ app lets you refill mail service prescriptions, track order
status, view prescription history and more. You must have CVS/caremark
prescription benefits to use the app: If you’re not sure, check your health
Listed below are our top recommendations on how to get in contact with CVS Caremark. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CVS Caremark. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Caremark, L.L.C.
I hadn’t received one of three medications in the mail yet, the most important of the three. Went online to check the status and all in the same page, it tells me that this medication was filled and mailed to me, and that the prescription was canceled and not sent to me. Why would a pharmacy cancel a prescription?? And not even notify me? Not even by email?? First time I’ve used CVS mail service and they already drop the ball in a HUGE way. Express Scripts may charge a little bit more but at least you get your medications without having to jump through hoops and panic that it’s going to run out. I spoke with customer service who was the saving grace because she was so kind and apologetic. Now will have to call my doctor and have them send the script to a local cvs and hope they have it in stock...
I am mystified how this app could possibly be 4.5 stars ... it is absolute rubbish. I was running low on my medication so I reordered through the app. I received an email confirmation that it would be ready by 11am the next day. I waited until 6pm and when I went to the pharmacist they had nothing. When they checked they said the prescription could not be refilled because it was too early. I asked how that could be when I had ran out. I was told it was sent to me by mail. I never asked for it to be sent by mail, the app showed it for pick up, and the email confirmation showed for pick up. So I had to pay full price - $50 - for 3 pills while I tried to sort out this clown show. Come on CVS, we are not talking about hailing a ride or ordering a meal, this is people’s medication for crying out loud!
Forced to use CVS because of my company plan and haven’t had any positive experience in 3 years. I’ve used 3 different locations and always the same antiquated computers. It has taken 3 calls to set up the 90 mail order to change my address. I would much rather pay out of pocket than support this company. Why do you have CVS CAREMARK and also a CVS Pharmacy. The systems don’t talk because I have two completely different profiles all linked to the same drivers licenses. No tech has been able to assist, but when I get locked out of one I can refill on the other. Run to any other store. I find it hard to believe with other companies improving their computer systems CVS isn’t bankrupt.
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