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I don’t understand why this app has great reviews. I’ve already had some food allergy testing done, but I can tell there is still at least one thing that my body really doesn’t like. I hoped this app would help me figure it out. There are two big problems: 1) There is no barcode scan that I could find to help log ingredients, which means entering everything in by hand. Individual ingredients matters. This can be quite tedious. But I was diligent to enter individual ingredients and as much extra information as possible to give me the most accurate results. 2) The second problem is bigger than the first. My “results” demonstrate lousy programming. The food list of my best days was the same as my food list of my worst days. My best and worst foods cannot be the same. Why wouldn’t my “best” foods automatically be eliminated from the “worst” list? Then I’d begin to have a list I could work with. Also, the programming doesn’t account for the fact that it can take two days after eating something before feeling a reaction.

I liked the app overall until the best/worst foods feature stopped working. I reached out to Cara Care’s support, but they take several days to respond to each message. I have an account connected to my email, so I thought my information was being backed up. I uninstalled and reinstalled the app. While that fixed the best/worst foods feature, I found that a significant chunk of my tracked data was gone. Support from the app is very slow to respond, and ultimately had no solution. They said sorry and that my “tracked data must be somewhere.” I will no longer use this app, just because my tracking data disappearing renders the app until useless. If being able to retrieve your data is important to you, realize you may lose your tracked data with this app with no option to restore it even if you’ve got an account with a confirmed email. And support will tell you they have no idea how long it will take to help you.

I have been using the app for a few days and While the app is extremely easy to use and removes friction in tracking meals/stool/meds/symptoms, not having a csv export option is a huge deal breaker for me. The level of analysis that can be achieved within the app and dashboard is minimal and is not conducive to the detective work required for someone with IBS to pinpoint trends over time and identify what irritants might be present in one’s diet. Additionally most doctors prefer seeing raw data in a spreadsheet format rather than what an app deems to be medically useful, so the shareable web dash is not useful for this use case. Extremely disappointed I put the time in to record my health info in this app for several days only to find that CSV export is not an option. As an app developer myself, I know how easy it is to include this feature and I’m astonished to find a health app without it. If this is something that is important to you, I do not recommend this app.