MyByrider Status

Last Updated on 2024-10-29 by 2016 Byrider Franchising, LLC

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Common MyByrider Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyByrider app on iOS and Android devices. Solve all MyByrider app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyByrider iPhone Issues and Solutions

MyByrider iOS app crashes, not working, errors
MyByrider iOS app network issues
MyByrider on iOS has black/white screen

MyByrider Android App Issues and Solutions

MyByrider has errors/crashing/not working
MyByrider server network connectivity issues
MyByrider has black screen

MyByrider iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyByrider app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyByrider app crashes or not working on Iphone (iOS):

Close and restart the MyByrider app on iPhone
Update MyByrider app to the Latest Version for iOS
Uninstall and reinstall MyByrider iPhone app
Update your iPhone to the latest iOS version

Fix MyByrider on iPhone unable to connect to server/internet connection issues::

To resolve MyByrider network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyByrider black/white screen (blank screen) on iPhone:

Follow the MyByrider iOS app troubleshooting guide Here →

MyByrider Android App Issues and Solutions

Fix MyByrider not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyByrider app issues:

Force Stop the MyByrider App
1. On android, goto "Settings" » click MyByrider app. » click "Force Stop".

Update MyByrider to the latest version on PlayStore

Clear MyByrider App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyByrider app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyByrider.

Fix MyByrider unable to contact server/ MyByrider internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyByrider » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyByrider » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyByrider on android.

Solve MyByrider black/white screens issue on Android:

Follow the MyByrider android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 2016 Byrider Franchising, LLC, developers of MyByrider.

About this app

This free App allows you to improve your ownership experience of the vehicle you purchased from a Byrider dealer. You can manage and make payments for your CNAC account. Welcome to the Byrider App! Ability to register vehicle retail installment and related contracts.