MU Engage Status

Last Updated on 2024-10-01 by University of Missouri

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Common MU Engage Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MU Engage app on iOS and Android devices. Solve all MU Engage app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MU Engage iPhone Issues and Solutions

MU Engage iOS app crashes, not working, errors
MU Engage iOS app network issues
MU Engage on iOS has black/white screen

MU Engage Android App Issues and Solutions

MU Engage has errors/crashing/not working
MU Engage server network connectivity issues
MU Engage has black screen

MU Engage iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MU Engage app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MU Engage app crashes or not working on Iphone (iOS):

Close and restart the MU Engage app on iPhone
Update MU Engage app to the Latest Version for iOS
Uninstall and reinstall MU Engage iPhone app
Update your iPhone to the latest iOS version

Fix MU Engage on iPhone unable to connect to server/internet connection issues::

To resolve MU Engage network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MU Engage black/white screen (blank screen) on iPhone:

Follow the MU Engage iOS app troubleshooting guide Here →

MU Engage Android App Issues and Solutions

Fix MU Engage not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MU Engage app issues:

Force Stop the MU Engage App
1. On android, goto "Settings" » click MU Engage app. » click "Force Stop".

Update MU Engage to the latest version on PlayStore

Clear MU Engage App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MU Engage app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MU Engage.

Fix MU Engage unable to contact server/ MU Engage internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MU Engage » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MU Engage » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MU Engage on android.

Solve MU Engage black/white screens issue on Android:

Follow the MU Engage android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University of Missouri, developers of MU Engage.

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