Luma AI app not working? crashes or has problems?

Luma AI Status


I have a problem with Luma AI

Are you having issues? Select the issue you are having below and provide feedback to Luma AI.




⚠️ Most reported problems ⚠️

Not working
59.2%

Photo/Video
22.4%

Something else
8.2%

Account
6.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Luma AI Problems 😠👌🔥

- Glitchy usdz sharing interface

- Highly variable initial processing times

- May cause battery issues on some devices

- App may not work well for some users

- Can be difficult to create anything without getting dizzy

  8 Reported Issues: 😵🆘🛟🚨📢

Влад
2024-11-09

Не загружается

Алексей
2024-10-26

В очереди 5 дней

Виталий
2024-10-26

чень долгое ожидание результата, уже жду 8 часов

Адексей
2024-10-25

В очереди уже 3 дня

Алексей
2024-10-21

В очереди уже больше дня

валерия
2024-09-12

в очереди уже 6 часов

Arseniy Grigorev
2024-07-18

В очереди 9 часов

Алексей
2024-07-02

очень долгое ожидание результата, уже жду 8 часов

Showing 1-8 of 8

Have a Problem with Luma AI? Report Issue




Common Luma AI Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Luma AI, Inc., developers of Luma AI.




About this app

No Lidar or fancy capture equipment necessary, all you need is an iPhone 11 or newer. - Capture 3D scenes with intricate details, reflections, and lighting and share with everyone.  Bring people where you are! - Capture products in 3D and showcase them on your website exactly how they appear in real life. No more "fake 3D". - Capture 3D game assets in unmatched quality and bring them to Blender, Unity or your 3D engine of choice.  Luma is a new way to create incredible lifelike 3D with AI using your iPhone.  From your captures create cinematic product videos, impossible camera moves for TikTok, or just relive the moment.  If you find Luma useful, fun, or interesting, or need help please join us on Luma's Discord: lumalabs. ai/discord.  Easily capture products, objects, landscapes and scenes wherever you are.  When you share, please tag us on Twitter (@LumaLabsAI), LinkedIn, Instagram, or TikTok.  We are excited to see what you create with this brand new AI medium!  Photorealistic, high quality 3D, now for everyone!  Please Note: while Luma's 3D Viewing and Video Uploads will work on iPhone X + XR, AR Capture requires an iPhone 11 or newer.