Easily build smart life in the cloud(include Gosund and NiteBird devices)
•
Remote control of household appliances, peace of mind, power saving, open
whenever you want
• Can add multiple appliances at the same time, one APP
controls all smart devices
• Support for voice control smart devices such as
Amazon Echo and Google Home
• Intelligent linkage, automatically run smart
devices based on your location temperature, lo.
Are you having issues? Select the issue you are having below and provide feedback to Gosund.
By WILLIAM DAVIS JOACHIM 2 months ago
I have 6 gosund plugs installed in my house. I have had these plugs working without problems until I changed one of them, and this had thrown everything off kelter. I have reinstalled the 6, added them to my iphone but am unable to pair them with my Alexa. Prior, this was not a problem. I need help in getting these 6 plugs paired so all I need do is to tell Alexa to turn on Plug such and such, or to tell Alexa to turn off Plug such and such. Help me please. I am an 82 yr old male who has to try by trial and error which is very time consuming.
By Kevin O'Connor 3 months ago
keeps shutting down.
By Yves Guay 1 year ago
on my phone I downloaded "Gosund" app, I try to register but I am not able to scroll the screen to get access to the "confirm" button, the screen is frozen...I I also tried on an older iPhone, same problem. iPhone 12 IOS 16.3.1
By Doug 1 year ago
When accessing the schedule for one of my plugs, it crashes the app leaving me at a white screen and unable to get back to anyplace else in the app. I have to restart the app. It's the only one that causes this issue when access the schedule. Is there any solution that actually works? Also does anyone at Gosund ever reply to emails? I am finding Gosund may need to change their name to Gosuck!h
By christopher 1 year ago
My Gosund app says network error try again.....Been happening for a week with nothing changing and connections still work
By Kathy 1 year ago
My Gosund app says network error try again. This just started happening with nothing changing.
By Diane Dickson 1 year ago
Trying to setup new account and on screen keyboard won’t hide to be able to press Confirm to continue with account setup
By Nick Jones 1 year ago
App not working on iPhone, tried reinstalling, reboot but no go.?
By Es 1 year ago
Gosund app keeps running, even after closing app I was forced to have location on by this app while running. How do I close app and stop running?
By FIXED 1 year ago
Go to apps. Gosund. Force stop. Open. Voila.
By Ed Vander Ryd 1 year ago
My smart switch works fine using the Gosund App, but is unresponsive in Alexa. I worked fine for over two years. What can I do to diagnose the problem?
By Tom Will 1 year ago
Just updated iPhone software 15.4.1. Gosund app no longer working. Does not load. Goes to white page with gosund logo then just goes back to my home page. Tried hard reboot, closed the app etc…. Need it fixed please
By Leo 1 year ago
App is not opening at all. Deleted app and downloaded again but it still does not work. Is there a fix?
By Jaimie Adams 1 year ago
My smart plug is not operating today and the app will not open.
By Tony Zuvich 1 year ago
Once again , your app is not working . Can’t get lights on, can’t get TV on, your app is terrible
By Andrew Lynn 1 year ago
3 days now gosund app just keeps trying to load and won't open at all.
By Lyndel Irene Saunders King 1 year ago
keep getting please log in again parameters lost when I try to pair a plug
By John Jurasinski 1 year ago
My gosub will not link to Google home. When I try to link the logins says it is successful but then it tells me my username or password is not correct. What should I do?
By Gary Wendt 1 year ago
I changed my router and now 3 of my 4 bulbs will not turn on at all. I have tried the on/off reset and removed/deleted them from the app but they still will not turn on at all. it is like they were turned off as the time of the switch and can not be turned back on.
By Mark Singleton 1 year ago
Im unable to launch the Gosund App this evening. My version is up to date but when I click onto the Gosund Icon on my I-phone the App doesn't launch then subsequently crashes.
By Lisa 1 year ago
I had to change my internet modem . Now I can’t get my smart outlet to add on the app. I deleted the app and reinstalled it and now I can’t log on. It says system is busy error 500 … please help me to get this working
By Philip paull 1 year ago
Many times certain lights will say they're on and they are off or they're off and they are on for reboot the app it tells correct answer
By Lynda 2 years ago
Devices linked to Alexa not responding. Error message that server is down. This is a repeat issue. You can bet I won't purchase anything related to this company as I continue to build my smart home. Learn to meet your customers expectations. Or go away and leave the business to companies that can!
By Nick Phillips 2 years ago
Install on new Android 12 phone continually crashes right after opening, cannot even login to gosund account
By Tony Zuvich 2 years ago
iPhone Just updated iPhone software 15.4.1. Gosund app no longer working. Does not load. Goes to white page with gosund logo then just goes back to my home page. Tried hard reboot, closed the app etc…. Need it fixed please
- Pop up ads
- Ads ignore feedback
- Slower than using a real switch or power button
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Complete guide to troubleshoot Gosund app on iOS and Android devices. Solve all Gosund app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at chengkun cang, developers of Gosund.
100% Contact Match
Developer: Cuco Smart
E-Mail: [email protected]
Website: Visit Gosund Website