Luma AI Reviews

Luma AI Reviews

Published by on 2024-06-20

🏷️ About: Luma is an app that allows users to create high-quality, photorealistic 3D images and videos using their iPhone. The app uses AI to capture intricate details, reflections, and lighting, making it easy for users to create lifelike 3D scenes, products, and game assets. The app is compatible with iPhone 11 or newer models and does not require any additional equipment.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
54.7%

👿🤬😠 Negative experience
38.1%

🙄💅🫥 Neutral
7.2%

~ from Justuseapp.com NLP analysis of 1,622 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick processing of 3D models

- Ideal for draft models or visual effects

- Can provide a quick result from a bunch of images

- Great for vfx artists, animators, hobbyists, or anyone interested in cool tech

- Intuitive and easy-to-use camera in the editor

- Works better than traditional photogrammetry tools, especially for shiny and transparent objects

- New "reshoot" path editor is awesome

- Processes on-device



Read 41 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Broke iPhone Battery

2024-07-23

I downloaded LumaAI for a project and within 10 minutes of using it, my phone dropped 80%. Now my phone won’t hold battery and it keeps shutting off/dying on full battery. I took it to the store and the battery is swelling so I have to get a new phone (I have an iPhone 13 Pro, its less than a year old). LumaAI itself doesn’t work well either, it wouldn’t work at all during the 10 minutes I used it. I don’t recommend downloading LumaAI unless you’re looking for a new phone, I would rate 0 stars if I could.

I am iranian

2024-01-06

as an iranian media creator, when I saw the footage of this AI I was shocked and couldn't believe my eyes! the reasonable thing then was to download and install LumaAI as soon as possible, so I did that And it came to me that LumaAI has a regional ban on my country,
I can not simply understand why?! why I, as an Iranian citizen can not use lots of app like this one?!
aren't we human beings or this is the new kind of being rac**st?!
please reconsider your thoughts we are people too!! 🙏

Can't finish capturing

2024-01-06

Cool interface and idea but I've spent around 1 hour trying to create anything and I just couldn't get it to finish. I changed different objects but I got exhausted & dizzy rotating in circles trying to finish capturing. Guide is better than free roam but I simply can't get it to work. Its probably easier to have a 360 tripod where you can just rotate infinitely without getting dizzy.

Luma Dream Machine

2024-07-30

Theft and buggy It’s overpriced, i paid for the basic paid tier it froze during uploading and took some of my credits as if the prompt went through. Censorship, it is to much - can’t even mention the word fart as it goes against they’re policies. So much for any kind of comedy if it goes against they’re PG - G rated approved prompts. I am now out of credits within one week of use most of them complete failures. At least with stable diffusion and a beafy graphics card like a 3090 or above they don’t censor word prompts that would be mentioned on basic television.

Poor planing

2023-08-21

Why release an app and make it invite only? We all know you’re gunna collect the data and make money. Any advertising for LumaAI is false advertising as I only knew LumaAI existed from first party promotion of LumaAI . I just was looking into the utility on my pc and got lead to an iOS app that is just a waitlist.

App needs a lot of work

2023-09-22

Doesn’t let me edit the video all it does is upload but add to that, it doesn’t even let me see the video

Soso

2023-10-23

Captured once but subsequent tries just hung at the 2nd step, made my iPhone 13 super hot. Gave up… will wait for updates.

“Device not supported”

2023-11-24

Why’d you let me download it then 👎👎👎

Poor mesh quality

2023-12-25

Renders look nice but exported mesh quality isn’t as good as other apps

Cutting edge but not quite there

2024-09-11

Absolutely love what LumaAI is doing but it has a couple of kinks that need ironing out. The in app video capture is too laggy to even touch, which I’m very happy they added the feature to add your own media! Also the detailing holes in an object, which could be due to the video out of app quality but could use some revisiting.

Works phenomenally well… sometimes

2024-08-18

So the technology itself is fantastic. LumaAI experience is varied. Sometimes it does just what you want the first time. Sometime it gets interrupted and then when you open your project there are no buttons to push or things to do to get it to start processing. So you have to fiddle with it and then somehow Accidently get it going. With that said I can’t recommend it enough because there isn’t anything else quite as good out there.

Works when it wants to

2024-03-09

There are a lot of things it can’t or won’t capture. It’s good at identifying standard objects like chairs but throw something unusual like a Superman cutout with a place to stick your head in for a photo and it refuses to identify or capture the object. Your mileage may vary. When it does work, it’s great. Just stick to easily identifiable standard objects. Oh. Also, shadows are the bane of luma sis existence. They can prevent anything from being scanned. Just a tip.

Only works with iPhone 11 or above

2024-10-20

App description says iPhone, but you must have iPhone 11 or above or you can’t scan. Kind of seems like an important piece of info LumaAI dev should include in the description

You better be prepared to look silly if you use this app in public

2024-05-30

I thought I’d make a quick 3d of my coffee in McDonald’s, I didn’t know I’d have to walk around it 50 times to get 10% complete.

Great concept

2024-07-01

I love the idea of it, but the capture process is too finicky.

Fantastic and easy 3D modeling

2024-07-18

LumaAI is truly the easiest and most well done 3D scanning software I have been able to use on my phone. The ability for me to pull out my phone and scan anything and turn it into a 3D model is phenomenal, and it’s free as well. Great stuff keep it up

Not Bad!

2024-08-16

While it may take some time to circle around an object with the camera a couple of times, it’s not hard to get used to. It also takes a while for the model to render. But it’s very much functional and quite effective despite it being completely free.
I hope to see more improvements in the future.

Hi-Res broken

2024-07-05

Hi, LumaAI is 10 of 10, the IA generate 3D models have a great quality. But I’m IPhone there’s a trouble with the hi-Res option that when the apps accidentally shot down the opción keeps freeze with all the models you’re updating the resolution. Please try to fix that, or at least add an option to cancel the hi-Res option or retry when this problem appears. Thanks.

Pretty cool

2024-11-04

I use this to make models for fun but please add a smart infill option for 3d printing ❤️

Best 3D Scanning App

2025-06-04

Cons: Occasionally LumaAI crashes during scanning, fails to process scans, and the scanning process itself is rather difficult (some practice is necessary!) Poor captures result in very noisy scans.

Pros: The scan quality is overall best on the market, and captures all reflections rather than just individual points in space. The ability to scan the background makes it much more practical than lidar. Incredible potential.

Extremely cool but extremely slow

2025-01-06

Honestly I feel spoiled, cutting edge technology made this accessible!? For free?? This is really cool. The only problem is it seems to take hours to train even the smallest scenes, like one I made of a pumpkin. And the one I did before that of a small tree is still processing. This kinda thing would be cool to use in VFX shots and whatnot but it’s not really practical when you can’t use your scans for 24+ hours 🥲 maybe my expectations are too high tho…

Not your grandma’s photogrammetry!

2024-07-11

This works so much better than traditional photogrammetry tools I’ve used, especially for shiny and transparent objects. The new “reshoot” path editor is awesome, and I love that it processes on-device.

The only big downsides are that the usdz sharing interface is a little glitchy, and the initial processing times can be highly variable (anywhere from 20 minutes to several hours).

Very cool technology

2024-07-08

I’ve used Polycam for photogrammetry scans, and I think that app is great for more utility applications like taking measurements and floor plans. It also is quite good at making 3D models of objects. Luma, however, is incredible for more immersive use, for capturing scenery and revisiting locations. the fact that it can capture reflections and water at all is impressive. Very excited to see how this tech evolves.

Works better than most other scanning apps, but this one’s free..

2024-07-08

The only catch is none of the Gaussian processing is done locally on the device; thus your images as well as scans are not yours entirely and I don’t know how to feel about that yet

Camera of the future

2024-07-06

I love the quality and content you can capture! Sharing via the browser is a huge plus too.

Makes me feel like Christopher Nolan

2024-07-08

The thing about LumaAI that blows my mind is that I can record a 1 min vid on my phone, upload it, & in a few min have what is essentially a virtual 3D set with endless possibilities to shoot cinematic footage in. The camera in the editor is super intuitive and easy to use, even for a guy like me with zero knowledge of how to operate a camera operation IRL. Excited for what this team comes up with next

Amazing

2024-09-25

Amazing, though I can't figure out how to see any other scenes than the featured ones - maybe that functionality isn't available yet. Great work running these on mobile.

My video looks awful

2024-07-05

Every time I uploaded a video it took 2 hrs and it looked really bad and it is really hard to use. Def recommend just buying a camera drone instead.

Fantastic app

2024-09-25

This is the first scanning app where it worked out perfect, and not warped or unusable some way. And it didn’t prompt me for a subscription, or to pay by the scan!

AMAZING

2024-07-08

LumaAI is so cool… it works flawlessly on my iPad Pro 11 and my iPhone 14 promax… I haven’t had any issues with it, and the 3-D scanning is phenomenal… I’ve been able to scan things and print them out on my Creality Cloud Ender 3 neo

Evolving photogrammetry, imagine tomorrow

2024-07-08

I know the principles of NeRFs and Photogrammetry are different but, but this is like a moment in time when mobile photogrammetry was first introduced, since then it has gotten much better. NeRFs are able to solve details which were impossible with traditional photogrammetry, even cross-polarized. Reflective surfaces like mirrors, metal, water, glossy paint, eyeballs, no problem for NeRFs. Glass, transparency, translucency. Also no problem. The results might look rough today, but imagine how we will help improve that tomorrow!

Absolute game changing Technology!

2024-09-29

The amount of doors and possibilities this opens cannot be understated. Major use case scenarios for mo-graph, animation, real estate, or even archiving your life. Ability to key frame the camera path in the NeRF is amazing. Great export options such as obj and USDZ

Best App for promoting your product

2026-10-19

I don’t work in Hollywood, but I feel like I work in Hollywood due to LumaAI.

LumaAI takes photography to the next level. Great features and rock solid performance.

Speechless

2026-11-19

Holy crappppp. I have no words. Unbelievablely cool. See this not on the Google Play store actually made finally switch to iPhone.

Magic from just a video. It’s unbelievable.

Incredible scans!

2026-12-21

Best 3D scanning app I’ve ever tried, works great with human sized opaque objects with lots of detail if you want actual meshes but the NeRFs it produces from reflective or even transparent objects is very impressive

Creative Potential

2024-02-29

LumaAI has added a whole new dimension to my creative work. The use cases for LumaAI are only limited by your creative imagination.

Great for vfx or draft models!

2026-05-23

This is a great app to get realistic, quick processing 3D models for either draft models or vfx. LumaAI is best used for getting a quick result, or for visual effects (where extreme accuracy is not really necessary). For example, you can get a quick draft result from a bunch of images (to see how it will turn out in another software) before waiting hours, or even days for a personal computer to process the same data. I definitely recommend LumaAI for anyone who is a vfx artist, animator, hobbyist, or just wanting to mess around with some cool tech. I’m really looking forward to seeing how this technology evolves.

ABSOLUTELY AMAZING

2026-12-15

LumaAI is amazing. This literally makes my phone so much more fun. It’s literally everything it says it is plus more and I love it so much

👍🏼

2026-07-25

Really cool it works so well and looks realistic with little effort

Exciting

2026-08-25

I think I’m in love with LumaAI

Leaders in rendering nerfs

2027-05-01

Does need a combine shots for several takes as layers but it’s fantastic demonstration of today technology leveraged well. Looking forward to investing in this company.



Is Luma AI Safe? 🤗🙏


Yes. Luma AI is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,622 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Luma AI Is 59.0/100.


Is Luma AI Legit? 💯


Yes. Luma AI is a totally legit app. This conclusion was arrived at by running over 1,622 Luma AI User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Luma AI Is 66.7/100..


Is Luma AI not working? 🚨


Luma AI works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Luma AI? Post a Review




Features

- AI-powered 3D capture: Luma uses AI to capture 3D scenes with intricate details, reflections, and lighting, making it easy for users to create high-quality, photorealistic 3D images and videos.

- Easy sharing: Users can easily share their 3D creations with others, bringing people to the scene and showcasing products exactly how they appear in real life.

- Game asset capture: Luma allows users to capture 3D game assets in unmatched quality and bring them to Blender, Unity, or their 3D engine of choice.

- No additional equipment required: Luma does not require any additional equipment, making it easy for users to capture 3D scenes and products wherever they are.

- Compatibility: Luma is compatible with iPhone 11 or newer models, and while 3D viewing and video uploads will work on iPhone X and XR, AR capture requires an iPhone 11 or newer.

  Customer Service/Support
Developer:
Luma AI, Inc.

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