LUMA Camera & Presets app not working? crashes or has problems?

LUMA Camera & Presets Status
I have a problem with LUMA Camera & Presets

Are you having issues? Select the issue you are having below and provide feedback to LUMA Camera & Presets.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems
 User reports 1

⚠️ Most reported problems ⚠️
Something else
90.9%

Not working
9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

S
Scott Corn 2023-08-08

Can't get remote playback to work at all. Been an issue for a month or two

P
Paula Gabe 2023-05-19

App keeps crashing on android platform

D
Damion 2023-05-13

Luma not working on Android. Works on my iPhone, Luckily I have an iPhone. What about those who don't? This has been going on for weeks.

P
Peter Pagano 2023-05-07

Luma app crashes every time I open on my Android. IPhone is still working fine. I've rebooted, cleared cache, uninstalled and reinstalled. Nothing!

⚠️ Troubleshoot | Report Issue ⚠️
D
Dean DeNuccio 2023-05-04

Luma surveillance crashes on my android phone but not on my iPhone

J
John Roscoe 2023-05-04

Lima app not working all of a sudden. Always worked perfect

S
Scott Petersen 2023-04-30

My android phone won't connect to luma system

L
Leon Nav 2022-12-17

App is not working as of Dec 17 2022.

S
Sandra Snyder 2022-09-28

I cannot view my cameras. My house has electric power so the cameras should be able to view on my iPhone and iPad.

⚠️ Troubleshoot | Report Issue ⚠️
L
Laurie 2022-08-17

On screen messg says “failed to connect”. Only happened a few hours ago. Hope it corrects itself. Anybody else have this problem? My cams are 2 yr. old & we’ve never had a problem before.

Showing 1-10 of 10 reported issues:

Have a Problem with LUMA Camera & Presets? Report Issue




Common LUMA Camera & Presets Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. LUMA Camera & Presets iPhone Issues and Solutions

  2. LUMA Camera & Presets Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@wirepathsurveillance.com

Website: 🌍 Visit LUMA Website

Privacy Policy: http://www.lumasurveillance.com/docs/Luma_App_Privacy_Policy.pdf

Developer: Wirepath Home Systems, LLC




‼️ Outages Happening Right Now