myDiab Status

Last Updated on 2021-09-13 by MDHC

I have a problem with myDiab

Are you having issues? Select the issue you are having below and provide feedback to myDiab.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

59.1%

Not working

27.3%

Connection

4.5%

Crashes

4.5%

24 hour clock ⏰

Common myDiab Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve myDiab network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the myDiab App
1. On android, goto Settings » myDiab » click [Force Stop]

Clear myDiab App Cache and Data:
1. On android, goto Settings » Apps » myDiab » Storage » click [Clear Data] option. This clears both data and cache.
2. restart myDiab.

On android, goto Settings » Apps or Manage Apps tab.
Click myDiab » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto myDiab » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch myDiab

Contact e-Mail: hello@mydiabby.com

E-Mail: support@mysugr.com

Website: 🌍 Visit mySugr Website

Privacy Policy: https://legal.mysugr.com/documents/privacy_policy_eu/current.html

Developer: mySugr GmbH

May 10, 2025, 08:07 PM
a user from Nantes, France reported problems with myDiab : Not working
Mar 27, 2025, 12:07 AM
a user from Grenoble, France reported problems with myDiab : Screen
Feb 25, 2025, 04:29 AM
a user from Avesnes-le-Comte, France reported problems with myDiab : Not working
Feb 14, 2025, 09:11 AM
a user from Anglet, France reported problems with myDiab : Not working
Started 4 minutes ago
V2Box
Started 7 minutes ago
Holiday Park Pfalz
Started 7 minutes ago
NordPass
Started 8 minutes ago
Reverse
Started 11 minutes ago
SIGMA RIDE
Started 12 minutes ago
Videoleap
Started 12 minutes ago
MyDolphin Plus