MyNorthernLightHealth app not working? crashes or has problems?

MyNorthernLightHealth Status

Last Updated on 2023-02-07 by Northern Light Health

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Common MyNorthernLightHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyNorthernLightHealth app on iOS and Android devices. Solve all MyNorthernLightHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyNorthernLightHealth iPhone Issues and Solutions

MyNorthernLightHealth iOS app crashes, not working, errors
MyNorthernLightHealth iOS app network issues
MyNorthernLightHealth on iOS has black/white screen

MyNorthernLightHealth Android App Issues and Solutions

MyNorthernLightHealth has errors/crashing/not working
MyNorthernLightHealth server network connectivity issues
MyNorthernLightHealth has black screen

MyNorthernLightHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyNorthernLightHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyNorthernLightHealth app crashes or not working on Iphone (iOS):

Close and restart the MyNorthernLightHealth app on iPhone
Update MyNorthernLightHealth app to the Latest Version for iOS
Uninstall and reinstall MyNorthernLightHealth iPhone app
Update your iPhone to the latest iOS version

Fix MyNorthernLightHealth on iPhone unable to connect to server/internet connection issues::

To resolve MyNorthernLightHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyNorthernLightHealth black/white screen (blank screen) on iPhone:

Follow the MyNorthernLightHealth iOS app troubleshooting guide Here →

MyNorthernLightHealth Android App Issues and Solutions

Fix MyNorthernLightHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyNorthernLightHealth app issues:

Force Stop the MyNorthernLightHealth App
1. On android, goto "Settings" » click MyNorthernLightHealth app. » click "Force Stop".

Update MyNorthernLightHealth to the latest version on PlayStore

Clear MyNorthernLightHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyNorthernLightHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyNorthernLightHealth.

Fix MyNorthernLightHealth unable to contact server/ MyNorthernLightHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyNorthernLightHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyNorthernLightHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyNorthernLightHealth on android.

Solve MyNorthernLightHealth black/white screens issue on Android:

Follow the MyNorthernLightHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northern Light Health, developers of MyNorthernLightHealth.

About this app

this app gives you quick access to view your health records, schedule appointments, and connect with your care team. Participating providers can also allow you to add your HealthKit data to your electronic medical record.