MyNorthernLightHealth app not working? crashes or has problems?

MyNorthernLightHealth Status

Last Updated on 2023-02-07 by Northern Light Health

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Common MyNorthernLightHealth Problems & Solutions. Troubleshooting Guide

Table of Contents:

MyNorthernLightHealth iPhone Issues and Solutions

MyNorthernLightHealth iOS app crashes, not working, errors
MyNorthernLightHealth iOS app network issues
MyNorthernLightHealth on iOS has black/white screen

MyNorthernLightHealth Android App Issues and Solutions

MyNorthernLightHealth has errors/crashing/not working
MyNorthernLightHealth server network connectivity issues
MyNorthernLightHealth has black screen

MyNorthernLightHealth iPhone Issues and Solutions

How to fix MyNorthernLightHealth app crashes or not working on Iphone (iOS):

Close and restart the MyNorthernLightHealth app on iPhone
Update MyNorthernLightHealth app to the Latest Version for iOS
Uninstall and reinstall MyNorthernLightHealth iPhone app
Update your iPhone to the latest iOS version

Fix MyNorthernLightHealth on iPhone unable to connect to server/internet connection issues::

To resolve MyNorthernLightHealth network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MyNorthernLightHealth Android App Issues and Solutions

Fix MyNorthernLightHealth not working on Android, crashes, errors or is unresponsive:

Force Stop the MyNorthernLightHealth App
1. On android, goto Settings » MyNorthernLightHealth » click [Force Stop]

Update MyNorthernLightHealth to the latest version on PlayStore

Clear MyNorthernLightHealth App Cache and Data:
1. On android, goto Settings » Apps » MyNorthernLightHealth » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyNorthernLightHealth.

Fix MyNorthernLightHealth unable to contact server/ MyNorthernLightHealth internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MyNorthernLightHealth » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyNorthernLightHealth » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyNorthernLightHealth

Contact Support

Verified email ✔✔

E-Mail: webmaster@northernlight.org

Website: 🌍 Visit myNorthernLightHealth Website

Privacy Policy: https://northernlighthealth.org/Legal/Notice-of-Privacy-Practices

Developer: Northern Light Health

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